---
description: Learn how Runo Call Management CRM can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Runo Call Management CRM Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/339/lead-management/software) > [Runo Call Management CRM](/software/2057954/call-management-crm)

# Runo Call Management CRM

Canonical: https://www.getapp.co.nz/software/2057954/call-management-crm

> SIM-based Call Management CRM that helps sales teams boost call connects, track leads, and double productivity in 2 weeks.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Runo Call Management CRM

2x call productivity — boost your outbound calling efficiency within weeks&#10;&#10;Higher call connect rates — achieve up to 78% connection with SIM-based calling&#10;&#10;Auto dialer — automate calling, reduce manual effort, and reach more leads&#10;&#10;Advanced caller ID — view lead details before every call for smarter conversations&#10;&#10;Real-time team tracking — monitor live team status and performance dashboards&#10;&#10;Follow-up reminders — stay on top of callbacks with timely alerts&#10;&#10;Call recording — review, train, and improve sales calls with recorded conversations&#10;&#10;CRM customization — adapt the app to your business needs without IT support&#10;&#10;Interaction timeline — track every customer touchpoint in a single view&#10;&#10;Plug and play integrations — connect with lead sources and top CRMs easily&#10;&#10;Enterprise-grade security — ISO, GDPR, and SOC compliant for data protection&#10;&#10;Quick setup and zero infra cost — get started in under 30 minutes with no extra investment&#10;&#10;10-day free trial — explore all features risk-free before committing

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Runo

## Commercial Context

- **Starting Price**: US$8.09
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 3 Months (Quarterly): ₹899/user/month&#10;&#10;6 Months (Half Yearly): ₹699/user/month (22% off)&#10;&#10;12 Months (Yearly): ₹599/user/month (33% off)&#10;&#10;All plans include zero installation cost, no hidden charges, setup in under 30 minutes, and a 10-day free trial.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Tracking
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Contact Database
- Contact Management

## Integrations (10 total)

- Freshsales
- Gmail
- Google Sheets
- HubSpot CRM
- LeadSquared
- Make
- WhatsApp
- WordPress
- Zapier
- Zoho CRM

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Lead Management Software](https://www.getapp.co.nz/directory/339/lead-management/software)

## Related Categories

- [Lead Management Software](https://www.getapp.co.nz/directory/339/lead-management/software)
- [Call Tracking Software](https://www.getapp.co.nz/directory/749/call-tracking/software)
- [Telemarketing Software](https://www.getapp.co.nz/directory/1069/telemarketing/software)
- [CRM Software](https://www.getapp.co.nz/directory/230/crm/software)
- [Auto Dialer Software](https://www.getapp.co.nz/directory/1067/auto-dialer/software)

## Alternatives

1. [Ricochet360](https://www.getapp.co.nz/software/127955/ricochet) — 4.8/5 (82 reviews)
2. [Convoso](https://www.getapp.co.nz/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [NeoDove](https://www.getapp.co.nz/software/2051848/neodove) — 4.1/5 (17 reviews)
4. [Five9](https://www.getapp.co.nz/software/91276/five9) — 4.2/5 (481 reviews)
5. [Ring.io](https://www.getapp.co.nz/software/102731/ringio) — 4.1/5 (19 reviews)

## Reviews

### "SIM-based call management CRM" — 5.0/5

> **Saikarthik** | *7 June 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: - Easy Scalability&#10;- High Contact Ratio&#10;- Low Recurring Cost&#10;- Zero Capital Investment&#10;- High Data Security
> 
> **Cons**: None, Till now there are no Cons I have noticed

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### "Simple tool for Outbound sales process" — 5.0/5

> **Cheera** | *8 December 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Simplify our calling process Business calls can be trackedCome along with a CRMWhatsup and email are integrated Easy integration with external CRMCalling efficiencies can be increased Remote calling easily
> 
> **Cons**: Mobile only appLimited on IOSMore specific on mobile devices

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2057954/call-management-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/call-management-crm/> |
| en-AE | <https://www.getapp.ae/software/2057954/call-management-crm> |
| en-AU | <https://www.getapp.com.au/software/2057954/call-management-crm> |
| en-CA | <https://www.getapp.ca/software/2057954/call-management-crm> |
| en-GB | <https://www.getapp.co.uk/software/2057954/call-management-crm> |
| en-IE | <https://www.getapp.ie/software/2057954/call-management-crm> |
| en-NZ | <https://www.getapp.co.nz/software/2057954/call-management-crm> |
| en-SG | <https://www.getapp.sg/software/2057954/call-management-crm> |
| en-ZA | <https://www.getapp.za.com/software/2057954/call-management-crm> |

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