---
description: Learn how Luigi's Box can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Luigi's Box Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Personalization Software](/directory/609/personalization-behavioral-targeting/software) > [Luigi's Box](/software/2057733/luigi-s-box)

# Luigi's Box

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> Luigi’s Box provides personalized site search and product discovery tools for e-commerce businesses. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, boosting your e-shop's revenue.
> 
> Verdict: Rated **4.9/5** by 110 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Luigi's Box

Luigi's Box brings a variety of benefits to businesses and their customers. &#10;&#10;The largest benefit is a general improvement in the customers' shopping experiences. This allows them to shop without frustration and discover new and interesting items. &#10;&#10;Increased customer happiness leads to higher customer loyalty, so your customers will be less likely to leave your store and shop at the competitor. &#10;&#10;Increased customer loyalty and happiness also come with higher conversions and sales that can significantly increase your ROI from Luigi's Box and grow your revenue. &#10;&#10;Luigi's Box Search&#10;&#10;Luigi's Box Search allows your customers to find products from the first keystroke (and sometimes even without). It makes the search for products a pleasurable experience, as it can easily handle typos and synonyms and personalize the product selection. It's also a great helper for your business because it allows searchandising and product promotion.&#10;&#10;Luigi's Box Recommender&#10;&#10;Our intelligent Luigi's Box Recommender helps with personalized product suggestions, including alternatives, last-seen products, frequently-bought-together items, and much more. It's great at upselling and cross-selling and allows you to customize certain recommendation aspects to improve your promotion capabilities.&#10;&#10;Luigi's Box Product Listing&#10;&#10;Organized product lists are a must-have, allowing customers to find what they need easily without endless browsing. Luigi's Box Product Listing is an expert product that personalities the product selection and ranks products individually for each customer. The most relevant products show up first. Its greatest strength is its merchandising capabilities, allowing you to utilize banners, pin products in selected positions, and more.&#10;&#10;Shopping Assistant&#10;&#10;Guided selling - customize questions, flows, and product suggestions to mirror your brand voice and goals. AI-driven matching reduces uncertainty and speeds decisions from browse to buy. Customize the assistant to consistently increase cart value. &#10;&#10;Luigi's Box Analytics&#10;&#10;Analytics are an essential part of the e-commerce business. Luigi's Box Analytics helps you track everything to help you understand your customers more. Impressions, conversions, clicks, popular items, missed opportunities, searches without results, and much more is available to you to help you make the best data-driven business decisions and continuously improve your e-commerce business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 110 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Luigi's Box

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Please contact Luigi's Box for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hungarian, Icelandic, Irish, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Augmented Analytics
- Autocomplete
- Automatic Backup
- Behaviour Tracking
- Behavioural Analytics
- Behavioural Targeting
- Catalog Management
- Content Management
- Contextual Targeting
- Customisable Branding
- Data Aggregation
- Data Capture and Transfer

## Integrations (34 total)

- Angular
- Big Cartel
- BigCommerce
- Bubble
- Channable
- Drupal
- Drupal Commerce
- IdoSell
- Joomla
- Laravel ecommerce
- OpenCart
- PrestaShop
- SAP Commerce Cloud
- Salesforce Commerce Cloud
- Shift4Shop

... and 19 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Personalization Software](https://www.getapp.co.nz/directory/609/personalization-behavioral-targeting/software)

## Related Categories

- [Personalization Software](https://www.getapp.co.nz/directory/609/personalization-behavioral-targeting/software)
- [Enterprise Search Software](https://www.getapp.co.nz/directory/1347/enterprise-search/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.co.nz/directory/1397/artificial-intelligence/software)
- [Insight Engine Software](https://www.getapp.co.nz/directory/3794/insight-engines/software)

## Alternatives

1. [GMass](https://www.getapp.co.nz/software/1993575/gmass) — 4.8/5 (1401 reviews)
2. [Mailchimp](https://www.getapp.co.nz/software/8268/mailchimp) — 4.5/5 (17643 reviews)
3. [Algolia](https://www.getapp.co.nz/software/100184/algolia) — 4.7/5 (74 reviews)
4. [Machine Learning on AWS](https://www.getapp.co.nz/software/2056676/machine-learning-on-aws) — 4.7/5 (6 reviews)
5. [Personizely](https://www.getapp.co.nz/software/2071253/personizely) — 4.9/5 (38 reviews)

## Reviews

### "Review after 2 years of using Luigi's Box in mobile spare parts eccom. industry" — 4.0/5

> **Igor** | *21 May 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10
> 
> **Pros**: Luigi's Box has played a crucial role in enhancing the effectiveness of our online store. Its sophisticated analytics offer essential insights into customer search patterns, enabling us to make decisions based on data.
> 
> **Cons**: The intricacy of setting up advanced features involves a learning curve, and we occasionally need extra assistance to fully leverage these functionalities.

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### "Increasing customer satisfaction with Luigi's Box" — 5.0/5

> **Monika** | *27 May 2024* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: A simple and very important application for the growth of e-shops.&#10;Significantly improved search with Autocomplete.&#10;Setting synonyms for different product names = 1 same product.&#10;Thanks to the implementation of Luigi's Box, we understand more about customer behaviour.&#10;Liugi´s Box team is always willing to help.
> 
> **Cons**: So far we have not encountered a more serious problem. Everything we have needed has been solved by ourselves or with the support of the Luigi's Box team.

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### "Luigi´s box" — 4.0/5

> **Rastislav** | *7 September 2022* | Pharmaceuticals | Recommendation rating: 7.0/10
> 
> **Pros**: User frendly administration. More search options on the e-shop page
> 
> **Cons**: It took quite a while to apply the rules, but that was probably only momentary
> 
> We have been using Luigi s box for a few years now. In case of problems, their communication was prompt and they tried to solve the problem right away

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### "Excellent seach engine" — 5.0/5

> **Zoltán** | *31 May 2024* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: - a significant increase in the conversion rate from search&#10;- many options for optimization and personalization of the search&#10;- easy to use, even new employee can immediately start working with LB&#10;- customer support with very quick response
> 
> **Cons**: - price for the service, but it is rather a matter of negotiation
> 
> We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.

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### "Exceeded expectations" — 5.0/5

> **Peter** | *12 January 2024* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Love the search engine.  we were using previously in-house solution but Luigi’s Box is a great improvement over that. That alone would justify the investment as it vastly improves the user experience of our website. In addition to that, their pricing is more than reasonable and implementation was seamless. Can't recommend it enough.
> 
> **Cons**: search,&#10;analytics,&#10;support,&#10;recommenders

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