---
description: Learn how Luigi's Box can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Luigi's Box Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Personalization Software](/directory/609/personalization-behavioral-targeting/software) > [Luigi's Box](/software/2057733/luigi-s-box)

# Luigi's Box

Canonical: https://www.getapp.co.nz/software/2057733/luigi-s-box

Page: 1 / 6\
Next: [Next page](https://www.getapp.co.nz/software/2057733/luigi-s-box?page=2)

> Luigi’s Box provides personalized site search and product discovery tools for e-commerce businesses. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, boosting your e-shop's revenue.
> 
> Verdict: Rated **4.9/5** by 110 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Luigi's Box

Luigi's Box brings a variety of benefits to businesses and their customers. &#10;&#10;The largest benefit is a general improvement in the customers' shopping experiences. This allows them to shop without frustration and discover new and interesting items. &#10;&#10;Increased customer happiness leads to higher customer loyalty, so your customers will be less likely to leave your store and shop at the competitor. &#10;&#10;Increased customer loyalty and happiness also come with higher conversions and sales that can significantly increase your ROI from Luigi's Box and grow your revenue. &#10;&#10;Luigi's Box Search&#10;&#10;Luigi's Box Search allows your customers to find products from the first keystroke (and sometimes even without). It makes the search for products a pleasurable experience, as it can easily handle typos and synonyms and personalize the product selection. It's also a great helper for your business because it allows searchandising and product promotion.&#10;&#10;Luigi's Box Recommender&#10;&#10;Our intelligent Luigi's Box Recommender helps with personalized product suggestions, including alternatives, last-seen products, frequently-bought-together items, and much more. It's great at upselling and cross-selling and allows you to customize certain recommendation aspects to improve your promotion capabilities.&#10;&#10;Luigi's Box Product Listing&#10;&#10;Organized product lists are a must-have, allowing customers to find what they need easily without endless browsing. Luigi's Box Product Listing is an expert product that personalities the product selection and ranks products individually for each customer. The most relevant products show up first. Its greatest strength is its merchandising capabilities, allowing you to utilize banners, pin products in selected positions, and more.&#10;&#10;Shopping Assistant&#10;&#10;Guided selling - customize questions, flows, and product suggestions to mirror your brand voice and goals. AI-driven matching reduces uncertainty and speeds decisions from browse to buy. Customize the assistant to consistently increase cart value. &#10;&#10;Luigi's Box Analytics&#10;&#10;Analytics are an essential part of the e-commerce business. Luigi's Box Analytics helps you track everything to help you understand your customers more. Impressions, conversions, clicks, popular items, missed opportunities, searches without results, and much more is available to you to help you make the best data-driven business decisions and continuously improve your e-commerce business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 110 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Luigi's Box

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Please contact Luigi's Box for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hungarian, Icelandic, Irish, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Augmented Analytics
- Autocomplete
- Automatic Backup
- Behaviour Tracking
- Behavioural Analytics
- Behavioural Targeting
- Catalog Management
- Content Management
- Contextual Targeting
- Customisable Branding
- Data Aggregation
- Data Capture and Transfer

## Integrations (33 total)

- Angular
- Big Cartel
- BigCommerce
- Bubble
- Drupal
- Drupal Commerce
- IdoSell
- Joomla
- Laravel ecommerce
- OpenCart
- PrestaShop
- SAP Commerce Cloud
- Salesforce Commerce Cloud
- Shift4Shop
- Shoper

... and 18 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Personalization Software](https://www.getapp.co.nz/directory/609/personalization-behavioral-targeting/software)

## Related Categories

- [Personalization Software](https://www.getapp.co.nz/directory/609/personalization-behavioral-targeting/software)
- [Enterprise Search Software](https://www.getapp.co.nz/directory/1347/enterprise-search/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.co.nz/directory/1397/artificial-intelligence/software)
- [Insight Engine Software](https://www.getapp.co.nz/directory/3794/insight-engines/software)

## Alternatives

1. [Guru](https://www.getapp.co.nz/software/123167/guru) — 4.8/5 (639 reviews)
2. [Sensefuel](https://www.getapp.co.nz/software/2077949/sensefuel) — 4.5/5 (20 reviews)
3. [Algolia](https://www.getapp.co.nz/software/100184/algolia) — 4.7/5 (74 reviews)
4. [ONTEC AI](https://www.getapp.co.nz/software/2079633/ontec-ai) — 5.0/5 (2 reviews)
5. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24046 reviews)

## Reviews

### "The best search engine for your e-shop" — 5.0/5

> **Piotr** | *8 July 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Good and proactive contact both in terms of business conditions as well as during the implementation of the search engine in the online store. Great flexibility.
> 
> **Cons**: It is a matter of web developers rather than Luigi Box, but for the search engine to work well, it is necessary to adjust the product feed file, which may be an additional implementation cost.
> 
> We tested several different smart search engines in our online stores. In the service, support and results, Luigi's Box turned out to be the best.

-----

### "All-in-one search and recommendation tool" — 5.0/5

> **Przemysław** | *4 April 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Intuitiveness of control panel AI, but most of all - great search quality from the start.
> 
> **Cons**: That I give it a chance that late. I should have done it way earlier.
> 
> You get great support and deep understanding with your business from the Luigi'x Box crew. The starting configuration gave  us more than 50% better quality search ratio and various tools to enhance those search results even further. The analytics tools are more than enough to obtain business decisions.

-----

### "Luigi´s box" — 4.0/5

> **Rastislav** | *7 September 2022* | Pharmaceuticals | Recommendation rating: 7.0/10
> 
> **Pros**: User frendly administration. More search options on the e-shop page
> 
> **Cons**: It took quite a while to apply the rules, but that was probably only momentary
> 
> We have been using Luigi s box for a few years now. In case of problems, their communication was prompt and they tried to solve the problem right away

-----

### "The right combination of search engine and recommendation tool" — 5.0/5

> **Julie** | *20 February 2024* | Security & Investigations | Recommendation rating: 9.0/10
> 
> **Pros**: We had tested recommendation tools and search engines, but they weren't good enough. These tools were also dissociated, which didn't make the proposal any more relevant. Luigi's Box combines two tools but is above all based on AI. In a sector where it's difficult to get good cross-selling because the products are necessities, we've found that Luigi's is doing very well. &#10;I like Luigi's automatic email reports that I can send to the product team so that I can adapt the offer according to trends and queries without the products on offer.
> 
> **Cons**: Creating the product flow took longer than expected. I recommend using a flow manager to make the task easier and avoid asking too much help from a developer. It would be great if you could provide technical support in French.
> 
> The experience went very well. The pre-production exchange tools are well-defined and the feedback from the team is very rapid. I appreciated the kindness and skills of the people I spoke to. Having implemented other product recommendation and internal search engine tools, the complexity is equal. You have to know how to retrieve the data and communicate it properly so that Luigi's Box can work with it. It's not magic\!

-----

### "LB the search engine that change my site" — 5.0/5

> **Radek** | *25 January 2024* | Entertainment | Recommendation rating: 9.0/10
> 
> **Pros**: It works perfectly well, we have 1.500.000 products so search engine is crusial for us
> 
> **Cons**: - the integration took ages\\&#10;- the way of valueing costs by tokens is not clear enough
> 
> I can recommend this solution to anyone, it is flexible and very scalable

-----

Page: 1 / 6\
Next: [Next page](https://www.getapp.co.nz/software/2057733/luigi-s-box?page=2)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2057733/luigi-s-box)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2057733/luigi-s-box> |
| de-AT | <https://www.getapp.at/software/2057733/luigi-s-box> |
| en | <https://www.getapp.com/development-tools-software/a/luigi-s-box/> |
| en-AE | <https://www.getapp.ae/software/2057733/luigi-s-box> |
| en-AU | <https://www.getapp.com.au/software/2057733/luigi-s-box> |
| en-CA | <https://www.getapp.ca/software/2057733/luigi-s-box> |
| en-GB | <https://www.getapp.co.uk/software/2057733/luigi-s-box> |
| en-IE | <https://www.getapp.ie/software/2057733/luigi-s-box> |
| en-NZ | <https://www.getapp.co.nz/software/2057733/luigi-s-box> |
| en-SG | <https://www.getapp.sg/software/2057733/luigi-s-box> |
| en-ZA | <https://www.getapp.za.com/software/2057733/luigi-s-box> |
| es | <https://www.getapp.es/software/2057733/luigi-s-box> |
| es-CL | <https://www.getapp.cl/software/2057733/luigi-s-box> |
| es-CO | <https://www.getapp.com.co/software/2057733/luigi-s-box> |
| es-MX | <https://www.getapp.com.mx/software/2057733/luigi-s-box> |
| fr | <https://www.getapp.fr/software/2057733/luigi-s-box> |
| fr-BE | <https://fr.getapp.be/software/2057733/luigi-s-box> |
| fr-CA | <https://fr.getapp.ca/software/2057733/luigi-s-box> |
| nl | <https://www.getapp.nl/software/2057733/luigi-s-box> |
| nl-BE | <https://www.getapp.be/software/2057733/luigi-s-box> |
| pt | <https://www.getapp.com.br/software/2057733/luigi-s-box> |
| pt-PT | <https://www.getapp.pt/software/2057733/luigi-s-box> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp New Zealand has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.co.nz","url":"https://www.getapp.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Luigi's Box","description":"Our mission in Luigi's Box is to increase e-shop revenue by creating a solution that helps the customers find what they are looking for. \n\nLuigi's Box provides not only the search but also product recommendations.\n\nOur products: Search and Autocomplete, Recommender, Product Listing\nShopping Assistant, Analytics\n\nThere are many situations when an e-shop’s search feature doesn’t work properly. All teams need to do to confuse the search is to look for something unexpected. If the customer received relevant information at the right time, customer satisfaction with the website would show higher revenue.\n\nLuigi's Box Search helps customers find what they are looking for. Luigi's Box Recommender shows the customers products they might be interested in. When they view a product or interact with a filter, it learns and recommends more relevant products based on customers' activity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/554499a1-c7fe-4247-be92-26684c279beb.png","url":"https://www.getapp.co.nz/software/2057733/luigi-s-box","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2057733/luigi-s-box#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":110},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Personalization Software","position":2,"item":"/directory/609/personalization-behavioral-targeting/software","@type":"ListItem"},{"name":"Luigi's Box","position":3,"item":"/software/2057733/luigi-s-box","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/software/2057733/luigi-s-box#breadcrumblist"}]}
</script>
