Dentrix Enterprise

4.1 (104)
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Dental practice management software

About Dentrix Enterprise

Dentrix Enterprise is a web-based solution that allows organizations like large dental groups, DSOs, community health centers, and government organizations effectively run dental practices.

Dentrix Enterprise includes options for insurance processing, revenue tracking, and other administrative functions. It offers various features such as scheduling, appointment booking, e-prescribing, monitoring, different chart types, and more. Supervisors can also handle billing and accounting, insurance processing, and revenue, track payments, and generate reports for reference.

Dentrix Enterprise also supports integration with athenahealth electronic medical records (EMR) platform and Epic electronic health record (EHR).


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Dentrix Enterprise Software - Dentrix Enterprise appointment booking
Dentrix Enterprise Software - Dentrix Enterprise ledger
Dentrix Enterprise Software - Dentrix Enterprise patient profile
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Dentrix Enterprise video
Dentrix Enterprise Software - Dentrix Enterprise appointment booking
Dentrix Enterprise Software - Dentrix Enterprise ledger
Dentrix Enterprise Software - Dentrix Enterprise patient profile

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Pricing Options

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Features

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Integrations

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Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.1 /5
(104)
Value for Money
4.0/5
Features
3.8/5
Ease of Use
3.9/5
Customer Support
4.1/5

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Showing 5 reviews of 104
Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use

Great variety of tools available, but lacking in comprehensive training and modern design.

Reviewed on 10/06/2018

Pros

It's potentially well organized. Many neat features once you figure out how to use them. Color coding available.

Cons

Took a long time to get the hang of, and the icons seemed outdated and hard to identify. The training videos were only minimally helpful and also seemed very outdated.

Robert
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dentrix Dental Systems

Reviewed on 14/12/2018

The software helps to maintain my dental office finances and patient information.

The software helps to maintain my dental office finances and patient information.

Pros

Once installed on my server, the software will upgrade all workstations when Dentrix is opened. The program maintains all patient information and files insurance electronically, notifies patients of appointments and of missed appointments. Group email notices or text messages are easily formatted and sent. The ledger is connected to all modules so that patient checking out is seamless.

Cons

large upgrades require enhanced computers on workstations to handle the software.

rachael
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Dentrix for IHS

Reviewed on 22/08/2019

Pros

Better than paper

Cons

difficult to pull reports, difficult to do upgrades and get well-trained on how best to use

Alternatives Considered

eClinicalWorks

Reasons for Switching to Dentrix Enterprise

IHS recommended
Grace
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

You can manage appointments across multiple dentists, it just takes some time to learn.

Reviewed on 8/03/2018

Pros

- Once you learn it, it's pretty easy to read the schedule.
- You're able to add the pricing to the services and list the treatment plan.
- You can add in when you've received a payment from a patient.

Cons

- When you try to reschedule someone, it shows a tiny little box on the right that you have to hover over it just to see which appointment it is. When you have many patients needing to reschedule, it takes time to see which patient is which.
- I wouldn't leave any very important information there, like social security numbers

Brian
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Solid build, easy to use, great support.

Reviewed on 18/04/2017

Coming from an environment where there are multiple EHR systems my colleages are often jealous of...

Coming from an environment where there are multiple EHR systems my colleages are often jealous of Dentrix Enterprise. The documentation is thorough, which makes training staff and revising our own manuals a breeze. The software itself very infrequently has problems, and when they occur they are usually resolved within the day.

Pros

Easy to use, easy to setup, very customizable, great support, interfaces with other common software. Out performs our medical and behavioral health software for ease of use, implementation, and regular maintenance.

Cons

A little pricey, especially when getting into Meaningful Use. Would like to see less third-party integrations for meaningful use or more options for third-party integrations. Would also like to see a built in maintenance solution.

Response from Henry Schein One

Thanks for your review Brian!

Showing 5 reviews of 104 Read all reviews

Dentrix Enterprise FAQs

Below are some frequently asked questions for Dentrix Enterprise.

Dentrix Enterprise offers the following pricing plans:

  • Free Trial: Not Available

Dentrix Enterprise has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Dentrix Enterprise supports the following languages:

English

Dentrix Enterprise supports the following devices:

We do not have any information about what integrations Dentrix Enterprise has

Dentrix Enterprise offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

See all software categories found for Dentrix Enterprise.