Dentrix Enterprise

About Dentrix Enterprise
Dentrix Enterprise is a web-based solution that allows organizations like large dental groups, DSOs, community health centers, and government organizations effectively run dental practices.
Dentrix Enterprise includes options for insurance processing, revenue tracking, and other administrative functions. It offers various features such as scheduling, appointment booking, e-prescribing, monitoring, different chart types, and more. Supervisors can also handle billing and accounting, insurance processing, and revenue, track payments, and generate reports for reference.
Dentrix Enterprise also supports integration with athenahealth electronic medical records (EMR) platform and Epic electronic health record (EHR).
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Reviews
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- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
Great variety of tools available, but lacking in comprehensive training and modern design.
Reviewed on 10/06/2018
Pros
It's potentially well organized. Many neat features once you figure out how to use them. Color coding available.
Cons
Took a long time to get the hang of, and the icons seemed outdated and hard to identify. The training videos were only minimally helpful and also seemed very outdated.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dentrix Dental Systems
Reviewed on 14/12/2018
The software helps to maintain my dental office finances and patient information.
The software helps to maintain my dental office finances and patient information.
Pros
Once installed on my server, the software will upgrade all workstations when Dentrix is opened. The program maintains all patient information and files insurance electronically, notifies patients of appointments and of missed appointments. Group email notices or text messages are easily formatted and sent. The ledger is connected to all modules so that patient checking out is seamless.
Cons
large upgrades require enhanced computers on workstations to handle the software.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Dentrix for IHS
Reviewed on 22/08/2019
Pros
Better than paper
Cons
difficult to pull reports, difficult to do upgrades and get well-trained on how best to use
Alternatives Considered
eClinicalWorksReasons for Switching to Dentrix Enterprise
IHS recommended- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
You can manage appointments across multiple dentists, it just takes some time to learn.
Reviewed on 8/03/2018
Pros
- Once you learn it, it's pretty easy to read the schedule.
- You're able to add the pricing to the services and list the treatment plan.
- You can add in when you've received a payment from a patient.
Cons
- When you try to reschedule someone, it shows a tiny little box on the right that you have to hover over it just to see which appointment it is. When you have many patients needing to reschedule, it takes time to see which patient is which.
- I wouldn't leave any very important information there, like social security numbers
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid build, easy to use, great support.
Reviewed on 18/04/2017
Coming from an environment where there are multiple EHR systems my colleages are often jealous of...
Coming from an environment where there are multiple EHR systems my colleages are often jealous of Dentrix Enterprise. The documentation is thorough, which makes training staff and revising our own manuals a breeze. The software itself very infrequently has problems, and when they occur they are usually resolved within the day.
Pros
Easy to use, easy to setup, very customizable, great support, interfaces with other common software. Out performs our medical and behavioral health software for ease of use, implementation, and regular maintenance.
Cons
A little pricey, especially when getting into Meaningful Use. Would like to see less third-party integrations for meaningful use or more options for third-party integrations. Would also like to see a built in maintenance solution.
Response from Henry Schein One
Thanks for your review Brian!
Dentrix Enterprise FAQs
Below are some frequently asked questions for Dentrix Enterprise.Q. What type of pricing plans does Dentrix Enterprise offer?
Dentrix Enterprise offers the following pricing plans:
- Free Trial: Not Available
Q. Who are the typical users of Dentrix Enterprise?
Dentrix Enterprise has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Dentrix Enterprise support?
Dentrix Enterprise supports the following languages:
English
Q. Does Dentrix Enterprise support mobile devices?
Dentrix Enterprise supports the following devices:
Q. What other apps does Dentrix Enterprise integrate with?
We do not have any information about what integrations Dentrix Enterprise has
Q. What level of support does Dentrix Enterprise offer?
Dentrix Enterprise offers the following support options:
Email/Help Desk, Phone Support, Chat
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