---
description: Learn how Athento can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Athento Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/284/document-management/software) > [Athento](/software/2057399/athento)

# Athento

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> Athento is a smart services content platform that helps companies make their processes faster ensuring that documents are reliable, safe and can be found anywhere, anytime.
> 
> Verdict: Rated **4.4/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Athento

\- Automatesend2end document processes: Initiates requests through customizable forms, visually create workflows, and gets traceability over each of the requests and the documents that support them.

- Solves cases in time and with precision: Distributes work between teams, monitors and keeps cases on track, and make sure that users get everything they need to solve them. 

- Gets and delivers the documents and information users need internally and externally. Finally, gets rid of paper, empowers teams with freedom, and makes sure customers and other stakeholders can easily reach users through different channels. 

- Requires documents automatically, composes documents from templates, auto classifies documents, gets smart suggestions, and incorporates users' own self-executed actions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 12 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Athento
- **Founded**: 2005

## Commercial Context

- **Starting Price**: €179.85
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: http://www.athento.com/plans-and-pricing/
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Catalan, English, French, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Content Management
- Customisable Branding
- Customisable Templates
- Data Import/Export
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Review
- Document Storage

## Integrations (13 total)

- Azure Blob Storage
- Camunda
- Dialogflow
- Gmail
- Google Cloud Vision API
- Google Translate
- LastPass
- Microsoft Outlook
- OneDrive
- Slack
- WhatsApp
- Zoho Analytics
- viafirma

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.getapp.co.nz/directory/284/document-management/software)

## Alternatives

1. [Google Docs](https://www.getapp.co.nz/software/91392/google-docs) — 4.7/5 (28798 reviews)
2. [Google Drive](https://www.getapp.co.nz/software/90762/google-drive) — 4.8/5 (28427 reviews)
3. [Google Workspace](https://www.getapp.co.nz/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews)
4. [OneDrive](https://www.getapp.co.nz/software/91652/onedrive) — 4.5/5 (12623 reviews)
5. [Microsoft Word](https://www.getapp.co.nz/software/91382/microsoft-word) — 4.7/5 (2783 reviews)

## Reviews

### "Good SaaS platform for ECM" — 4.0/5

> **Verified Reviewer** | *10 May 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The deployment is almost immediate and you can be working in few moments from signing the contract. The learning curve to implement basic features is very small. The options to personalize it are very interesting, througn no-code, low-code or coding options
> 
> **Cons**: I think that the presentation of results is right but can be improved. Some additional features on the access control would be useful.

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### "Facilidad y autonomia" — 4.0/5

> **wilmar** | *26 April 2022* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: La solución tiene la facilidad de construir en inhouse, el Athento cuenta y entrega todos los recursos necesarios para que la organización se autonoma en la contrucción de flujos internos. Athento permite la exposicion de formularios a los clientes para solicitud de información y documentos eliminando el uso de correos electronicos y permitiendo que los documentos e información ingrese directamente al proceso sin necesidad de capas intermedias. Altamente adaptable, cumpliendo varios de los estandares de seguridad, amplio paquetes de API para integrarse a otras aplicaciones, varios modelos de firma electronica.
> 
> **Cons**: Reportes de BI, si bien se pueden pasar datos a un reporteador como Power BI,  se puede mejorar los tableros propios de la solución
> 
> Se tienen procesos de siniestros, gestion humana, ARL, Contabilidad, Emision, integracion a portales, CRM, Procesamiento inteligente de facturas integrado con tecnologias RPA, gestion y firma de contrato de proveedores, control de multiples correos electronicos con porcesamiento inteligente.

-----

### "Athento System Review" — 5.0/5

> **Ruben Dario** | *3 May 2022* | Pharmaceuticals | Recommendation rating: 7.0/10
> 
> **Pros**: Athento its a really good system its friendly and easy to use, the support teams acts very fast and its a flexible software
> 
> **Cons**: I consider that its difficult to work in new projects or process the times are long due to the quantity of activities or clients of the company
> 
> In general its a good system and is enough for the proposal

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### "Control y gestión del ciclo de vida de facturas" — 4.0/5

> **Danelly** | *27 April 2022* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: Que permite tener un repositorio de las facturas y sus soportes, así como del ciclo de la vida que ha tenido cada expediente
> 
> **Cons**: Que no cuenta con la posibilidad de generar reportes e informes para el control de la operación, Los  dos reportes existentes dado el volumen de registros se satura y genera dificultades para tener la data en un lapso de tiempo debemos acudir a herramientas adicionales.
> 
> Me encanta la claridad de lo que si se puede obtener y lo que no con el producto de Athento.  La asesoría de implementación  es muy clara y de gran aporte para el resultado de la operación. 
La ayuda y apoyo por parte de las personas de Athento en mi experiencia individual siempre he tenido la respuesta y acompañamiento.

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### "Herramienta de fácil configuración que facilita crear flujos documentales" — 5.0/5

> **Claudia** | *12 May 2022* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: El producto es fácil de configurar y cumple con los estándares normativos. Se integra fácilmente con las aplicaciones de la empresa y tiene todo cubierto para manejo integral de los flujos documentales, esta integrado con el correo, one drive y via firma y eso ya es muy ganador para la gestión documental
> 
> **Cons**: Creo que se puede mejorar la forma de desplazamiento dentro de un formulario cuando hay muchos campos. Mejorar la experiencia de visualización de los documentos y expedientes. que no se puedan enviar los documentos a varios destinatarios en el mismo mensaje de correo electronico.
> 
> Con Athento estamos pudiendo controlar los procesos con los informes estadísticos, los controles de tareas, notificaciones y tiempos de atención de requerimientos sobre todo legales. El equipo de trabajo es muy organizado y eficiente y el soporte tecnológico funciona bien.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2057399/athento)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/athento/> |
| en-AE | <https://www.getapp.ae/software/2057399/athento> |
| en-AU | <https://www.getapp.com.au/software/2057399/athento> |
| en-CA | <https://www.getapp.ca/software/2057399/athento> |
| en-GB | <https://www.getapp.co.uk/software/2057399/athento> |
| en-IE | <https://www.getapp.ie/software/2057399/athento> |
| en-NZ | <https://www.getapp.co.nz/software/2057399/athento> |
| en-SG | <https://www.getapp.sg/software/2057399/athento> |
| en-ZA | <https://www.getapp.za.com/software/2057399/athento> |

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