--- description: Learn how Zoho Voice can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Voice Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Zoho Voice](/software/2057395/zoho-voice) # Zoho Voice Canonical: https://www.getapp.co.nz/software/2057395/zoho-voice Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/2057395/zoho-voice?page=2) > Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications. > > Verdict: Rated **4.0/5** by 46 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoho Voice What type of Pricing plan does Zoho Voice offer? Zoho Voice offers business telephony and Contact Center solutions to cater to the needs of an organization. Starting from $10 per user in Business Tele Who are the typical users of Zoho Voice? Zoho Voice is for large enterprises, mid-size businesses, non-profits, public administrations, small businesses, and sales, support, and marketing teams of an organization. What languages are supported? Chinese simplified, English, German, Dutch, French, Spanish, and Japanese. What other apps does Zoho Voice integrate with? Zoho CRM, Zoho Desk, Zoho Cliq, Zoho Meeting, Zoho Recruit, Bigin by Zoho, ManageEngine SDP on Cloud. What level of support does Zoho Voice offer? 24/5 phone, chat, email, and knowledge base. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 46 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$34.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Business Phone Edition: 1. Solo - Free (call charges applicable) 2. Team - $100/month for 10 users (1000 free outgoing mins, unlimited free incoming) 3. Office - $300/month for 30 users (2000 free outgoing mins, unlimited free incoming) 4. Corporate - $1000/month for 100 users (5000 free outgoing mins, unlimited free incoming) Enterprise Telephony Edition: 1. Basic - $34/user/month 2. Standard(Zoho friendly) - $49/month for 1 Admin and 10 Zoho agents (Imported from CRM, Desk, Recruit, or Bigin) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Dutch, English, French, German, Portuguese, Spanish - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Escalation - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Centre - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Logging ## Integrations (7 total) - Bigin by Zoho CRM - Zoho CRM - Zoho Desk - Zoho Meeting - Zoho One - Zoho Recruit - Zoho Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Communications Management Software](https://www.getapp.co.nz/directory/1139/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.getapp.co.nz/directory/1139/customer-communications-management/software) - [Call Tracking Software](https://www.getapp.co.nz/directory/749/call-tracking/software) - [IVR Software](https://www.getapp.co.nz/directory/289/ivr/software) - [Call Recording Software](https://www.getapp.co.nz/directory/935/call-recording/software) - [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software) ## Alternatives 1. 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However, once everything is properly configured, it works smoothly and efficiently. > > My overall experience with Zoho Voice has been very positive. It’s a robust tool that has greatly improved the efficiency of our customer service team by simplifying call management. I would definitely recommend it to other businesses looking to optimize their communication systems. ----- ### "Good product" — 4.0/5 > **Yonatan** | *15 October 2024* | Alternative Medicine | Recommendation rating: 7.0/10 > > **Pros**: Easy setup across multiple devices, I already use Zoho ecosystem so Voice was a no-brainer. > > **Cons**: Pricing for additional agents is too high ----- ### "New user for Zoho Voice" — 3.0/5 > **Tory** | *4 December 2024* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: I like the integration with the Zoho products I use currently. > > **Cons**: I don't like how the pricing for items increase my rate. Such as minutes, messages, etc > > Still learning. Currently having an issues with user licenses. I upgraded to the standard plan for more licenses, but the software still says not enough licenses. ----- ### "The most user-friendly VoIP system out there\!" — 5.0/5 > **Oscar** | *9 October 2024* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: its design is super user-friendly, easy to understand. > > **Cons**: There is lack of guidance on how to do 10DLC compliance certification correctly. > > Its been good so far and I am hoping this changes to great in the near future ----- ### "Good product, a bit confusing to buy a number" — 5.0/5 > **Ignacio** | *9 October 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Integration with zoho crm and zoho one products > > **Cons**: I am having issues to register the activities automatically at the moment in zCRM. We are a zoho partner since 5 years. > > Great integration with zoho products for direct click botton calls. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/2057395/zoho-voice?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2057395/zoho-voice) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data