About Emitrr
Emitrr is used by 1000+ businesses across medical care, physicians, maid service providers, plumbing and electrical businesses, etc.
Emitrr is an end-to-end customer engagement and communication platform for healthcare businesses, home service providers, and other local businesses to elevate their business. From automating tasks to integrating all elements of your business under one roof, Emitrr offers time-saving and cost-effective product capabilities for you.
With Emitrr, you can send automated reminders to your customers in case of scheduled visits, follow up with customers, schedule new visits or appointments, and even send review requests; at the click of a button!
Also, Emitrr’s software allows you to monitor your online reputation, help you engage with your customers, receive and place calls over the web, send and receive text messages, and send out survey forms. It is a one-stop platform for you to build your reputation and clock in more revenue.
Key benefits of Emitrr
- Handles missed and abandoned calls for your business.
- Lets your customers book new appointments and
reschedule existing appointments even after hours and
on weekends.
- Schedule appointments when your staff is unavailable to
answer the phone.
- Set reminders for customer's upcoming appointments
through personalized text messages.
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Reviews
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- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Software
Reviewed on 4/02/2022
My clients have had better patient engagement using review requests and survey requests. Also, the...
My clients have had better patient engagement using review requests and survey requests. Also, the Emitrr representatives are incredibly helpful and always willing to help.
Pros
I like that it has helped get a lot of my client new reviews. Every client who has this software has gotten positive reviews.
Cons
I would like training clips for the software. I would like to be able to look at videos if I forget how a certain feature works or how to better explain it to my clients and team members.
Response from Emitrr
Thank you so much for your review, Carmela. It's a pleasure working with you.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Glad we found Emitrr
Reviewed on 22/07/2022
Overal - we enjoy using Emitrr. This has given us the freedom to communicate with our customers...
Overal - we enjoy using Emitrr. This has given us the freedom to communicate with our customers where all our staff and lead field technician can see and communicate effectively with our consumers.
Pros
We love the integration with our CRM System, HouseCall Pro, and Slack which we use to communicate in-house. As for the texting communication functions of this product, we couldn't ask for more. They are always adding new updates and the improvements are always excellent! They help with the day to day functionality of the product.
Cons
The only true "con" for us is that the VoIP function of the feature is not available and it was not reliable at the time we tried to implement it. We currently use another product but are patiently waiting for this feature within Emtirr to be perfected so that we can keep all our communication within 1 platform. Another small "con" is that it takes the app and desktop just a little longer than preferred to fresh when new messages come in....but I am sure that can be fixed.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Emitrr Review
Reviewed on 26/01/2023
Positive, still making changes here and there.
Positive, still making changes here and there.
Pros
Similar to our previous platform. Easy to use, lots of feautures make it easy to customize for our companies best practices.
Cons
Some of the functions are redundant or contradict each other...
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Price and Support
Reviewed on 10/08/2023
Pros
Easy to use and most all patients like the ease of communication via text and the quick replies to the text.
Cons
Small glitches but Support is super fast ant taking care of the issue and explaining what happened.
- Industry: Staffing & Recruiting
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Powerful Business Tool to Engage with Customers
Reviewed on 17/11/2022
Pros
I like the willingness of Emitrr to take suggestions and quickly turn them around into product features. They are constantly evolving the product and making it better by the day.
Cons
The only issues we have encountered have been address by the development team. We have had some issues with our data that was imported, but not major enough to impact business.
Reasons for Choosing Emitrr
Zipwhip was nearing EOL. Emitrr has been a great replacement.Switched From
ZipwhipReasons for Switching to Emitrr
Suggestions from other franchise owners and the demo provided showed us all we needed to know.Emitrr FAQs
Below are some frequently asked questions for Emitrr.Q. What type of pricing plans does Emitrr offer?
Emitrr offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Flat Monthly Fee, No additional charges for users or usage, No Setup Fee
Q. Who are the typical users of Emitrr?
Emitrr has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Emitrr support?
Emitrr supports the following languages:
English
Q. Does Emitrr support mobile devices?
Emitrr supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Emitrr integrate with?
Emitrr integrates with the following applications:
ABELDent, ClearDent, DentiMax, Dentrix, DrChrono, Eaglesoft, Housecall Pro, eClinicalWorks
Q. What level of support does Emitrr offer?
Emitrr offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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