---
description: Learn how FUGU can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: FUGU Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Financial Risk Management Software](/directory/779/financial-risk-management/software) > [FUGU](/software/2056793/fugu-1)

# FUGU

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> Working month-to-month - 0 risk, no commitments.

FUGU offers a 360° self-learning fraud prevention strategy fighting fraud at various points along the transaction life cycle. Now online sellers can be sure that maximum transactions are approved with minimal exposure to future chargebacks.
> 
> Verdict: Rated **4.9/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of FUGU

1\. The highest approval rates in the industry 
2. Chargeback liability 
3. Chargeback management - any kind of chargeback (including the liability price)
4. Automatic, fully customizable, and branded KYC (know you the customer) system 
5. Working month-to-month - zero risk, no long-term commitments

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 11 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fugu Risk

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Management
- Activity Monitoring
- Alerts/Notifications
- Case Management
- Chargeback Tracking
- Custom Fraud Rules
- Data Management
- Debit/Credit Card Processing
- Dispute Management
- Financial Transaction Approval
- Fraud Detection
- LME
- Payment Fraud Prevention
- Payment Tracking
- Real-Time Reporting
- Real-time Alerts
- Reporting/Analytics
- Response Management
- Risk Analysis
- Risk Assessment

## Integrations (7 total)

- BigCommerce
- Online Auction System
- Shopify
- Squarespace
- VTEX
- Wix
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Financial Risk Management Software](https://www.getapp.co.nz/directory/779/financial-risk-management/software)

## Related Categories

- [Financial Risk Management Software](https://www.getapp.co.nz/directory/779/financial-risk-management/software)
- [Fraud Management Software](https://www.getapp.co.nz/directory/13/financial-fraud-detection/software)
- [Chargeback Management Software](https://www.getapp.co.nz/directory/3864/chargeback-management/software)

## Alternatives

1. [PayPal](https://www.getapp.co.nz/software/91263/paypal) — 4.6/5 (26301 reviews)
2. [ChargebackHelp](https://www.getapp.co.nz/software/2080848/chargebackhelp) — 5.0/5 (9 reviews)
3. [UpGate](https://www.getapp.co.nz/software/2079234/upgate) — 4.7/5 (3 reviews)
4. [Solidgate](https://www.getapp.co.nz/software/2062236/solidgate) — 4.0/5 (4 reviews)
5. [Signifyd](https://www.getapp.co.nz/software/123367/signifyd) — 4.7/5 (64 reviews)

## Reviews

### "Best Fraud protection service we ever had\!" — 5.0/5

> **Verified Reviewer** | *18 April 2022* | Luxury Goods & Jewelry | Recommendation rating: 10.0/10
> 
> **Pros**: Very professional but easy to use.
High-quality risk detection.
> 
> **Cons**: Not very familiar currently.
There are many people that aren't known about what we are talking about yet.
> 
> Very positive.
The Fugu softwere let us high confidence about orders we accept.

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### "Fugu has become the life line for our $10,000,000+ annual Ecommerce business\!\!" — 5.0/5

> **Jr** | *25 April 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The features are easy to use and setup was very simple.  All of our employees like the process and how it retains the customers ID verification and information in FUGU which can be used in a worst case scenario of a chargeback as evidence.
> 
> **Cons**: So far we have not found a "CON" or "Neg" to Fugu.  You guys and gals are awesome.  Thank you for the amazing product\!
> 
> The features are easy to use and setup was very simple.  All of our employees like the process and how it retains the customers ID verification and information in FUGU which can be used in a worst case scenario of a chargeback as evidence.

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### "It's overwhelming and the support in non responsive" — 4.0/5

> **John** | *27 June 2022* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: I found the system they had in place for rating each order based on fraud risks quite impressive. It's always a good idea to have some automated system in place for canceling orders deemed high-risk, as this helps prevent potential losses.
> 
> **Cons**: Their support is not up to the other available options' standards.
> 
> The fraud system is impressive. It has successfully identified and prevented many instances of fraud. However, I believe that the support system could be improved. It can take a long time to get a response from customer service.

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### "Great help, very responsible" — 5.0/5

> **Tomer** | *21 June 2022* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: They have a very helpful team that wants to understand and solve every case, communicate with my team, and do the research when required.
> 
> **Cons**: Sometimes it takes time to understand a new case and build the solution.
> 
> Unique and helpful combination of people that really helps with fraud detection and prevention.

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### "Great For Beginners" — 5.0/5

> **Megan** | *25 April 2022* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Just started my company last year and added FUGU after doing some research. It detects when a payment might be fraud, which is great because otherwise I wouldn’t be able to tell.
> 
> **Cons**: I guess a more obvious notification would be nice if someone is placing a risky order

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2056793/fugu-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/fugu-1/> |
| en-AE | <https://www.getapp.ae/software/2056793/fugu-1> |
| en-AU | <https://www.getapp.com.au/software/2056793/fugu-1> |
| en-CA | <https://www.getapp.ca/software/2056793/fugu-1> |
| en-GB | <https://www.getapp.co.uk/software/2056793/fugu-1> |
| en-IE | <https://www.getapp.ie/software/2056793/fugu-1> |
| en-NZ | <https://www.getapp.co.nz/software/2056793/fugu-1> |
| en-SG | <https://www.getapp.sg/software/2056793/fugu-1> |
| en-ZA | <https://www.getapp.za.com/software/2056793/fugu-1> |
| es | <https://www.getapp.es/software/2056793/fugu-1> |
| es-CL | <https://www.getapp.cl/software/2056793/fugu-1> |
| es-CO | <https://www.getapp.com.co/software/2056793/fugu-1> |
| es-MX | <https://www.getapp.com.mx/software/2056793/fugu-1> |
| fr | <https://www.getapp.fr/software/2056793/fugu-1> |
| fr-BE | <https://fr.getapp.be/software/2056793/fugu-1> |
| fr-CA | <https://fr.getapp.ca/software/2056793/fugu-1> |
| pt | <https://www.getapp.com.br/software/2056793/fugu-1> |
| pt-PT | <https://www.getapp.pt/software/2056793/fugu-1> |

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