---
description: Learn how Swiftlane can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Swiftlane Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Physical Security Software](/directory/951/physical-security/software) > [Swiftlane](/software/2056649/swiftlane)

# Swiftlane

Canonical: https://www.getapp.co.nz/software/2056649/swiftlane

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> Swiftlane smart access technology provides safer, more secure access solutions for multifamily communities using video intercom, face recognition access, mobile access, and visitor PINs.
> 
> Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Swiftlane

• Swiftlane’s integrated video intercom system offers built-in two-way audio and video intercom calling for secure visitor and guest management. The Swiftlane app allows users to answer calls from anywhere, and they are received as a regular phone call without the need to monitor app push notifications. Traditional intercom systems only work when you are in the building.
• Mobile access turns your phone into your key, eliminating the need for fobs or key cards. Unlock any door, amenity space, package room, parking garage, or elevator using just your smart phone.
• Swiftlane is the only multifamily solution that offers face recognition access control. Our touchless technology combines high security with convenience for the most secure, seamless way to access any building or community. 
• PIN access ensures seamless management for visitors and deliveries to avoid unauthorized access and reduce package theft. PINs are easily managed via Swiftlane’s cloud-based dashboard and mobile app.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 95 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Swiftlane
- **Location**: San Francisco, US
- **Founded**: 2019

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- Authentication
- Badge Management
- Contact Management
- Data Import/Export
- Facial Recognition
- Historical Reporting
- Mobile Access
- Multi-Location
- Parking Management
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Security Management
- Self Check-In/Check-Out
- Single Sign On

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Physical Security Software](https://www.getapp.co.nz/directory/951/physical-security/software)

## Related Categories

- [Physical Security Software](https://www.getapp.co.nz/directory/951/physical-security/software)
- [Visitor Management Software](https://www.getapp.co.nz/directory/334/visitor-management/software)

## Alternatives

1. [Archie](https://www.getapp.co.nz/software/2070952/archie) — 4.9/5 (82 reviews)
2. [Vizito](https://www.getapp.co.nz/software/109495/vizito) — 4.7/5 (169 reviews)
3. [The Receptionist for iPad](https://www.getapp.co.nz/software/101649/the-receptionist-for-ipad) — 4.8/5 (328 reviews)
4. [Visitly](https://www.getapp.co.nz/software/118191/visitly) — 4.5/5 (48 reviews)
5. [Mygate](https://www.getapp.co.nz/software/2078930/mygate) — 4.7/5 (59 reviews)

## Reviews

### "Swiftlane experience" — 5.0/5

> **Robby** | *3 November 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Extremely satisfied with the product performance as well as customer service, they follow up immediately when there is an issue.
> 
> **Cons**: I have no complaints about the system. The app on the phone is very user friendly, which is nice for a senior property.
> 
> We have had the device for approximately 4 years and it has been amazing. We have only had to upgrade once since we had the original system installed.

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### "Swiftlane at School" — 4.0/5

> **Lynice** | *12 November 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Swiftlane has honestly been a game changer at our school — it’s provided an added layer of safety for both students and staff. Our campus is set up like a college, with each building housing different grade levels, and Swiftlane makes it easy to manage door access across them. Our admin staff uses an iPhone with the Swiftlane app to answer the door, and it’s great being able to clearly see and hear who’s there before granting access.

Some staff members preferred not to use facial recognition, so I set them up with numerical codes instead — which also comes in handy if the system temporarily loses internet connection.
> 
> **Cons**: One con we’ve noticed is that the boxes occasionally lose internet connection, and I have to manually reboot the Swiftlane box.
> 
> Overall, it’s been a reliable system that’s significantly improved communication and security for our school.

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### "Swiftlane- serviceable when working, awful when not." — 3.0/5

> **Dan** | *1 March 2026* | Building Materials | Recommendation rating: 3.0/10
> 
> **Pros**: When it works, it’s fast and easy with the face recognition. I also enjoy the pin feature to allow trusted family and friends to allow them access as well.
> 
> **Cons**: I despise when it does not work. Which is very often- particularly in the winter. It just stays stuck on the Swiftlane interface, and does not allow for Face ID, the pin, or any way to get in. This is terrible in weather that is 10-20 degrees Fahrenheit.
> 
> I have a mixed experience with Swiftlane. When it works it is nice, however, the several times it doesn’t work really leaves a bad impression.

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### "Swift Lane service review" — 5.0/5

> **Janira** | *5 February 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: I enjoy being able to answer from my phone from anywhere I’m at and being able to access the history of who rings the bell and it gives it clear picture date and time.
> 
> **Cons**: The intercom for swift Lane in the lobby would at times freeze up when looking for tenant apartment number and it would be redirected and we have to start over again. It didn’t happen in a lot, but it was a little bit annoying but overall not a big deal.
> 
> My overall experience with SwiftLane has been positive. The app is very functional easy to use and provide a level of safety for the building that we need nowadays.

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### "Ease and convenience" — 4.0/5

> **Elizabeth** | *18 February 2026* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: I really like how the door opens without a key by face recognition. I love the sound it makes, but when it makes the denied sound for my partner who doesn’t live here, the sound is a little loud and abrasive. I think it would also be nice if it made the acceptance sound when he typed in his code to enter.
> 
> **Cons**: I mean… I didn’t really have a choice in it being installed, but I don’t love face recognition stuff in general because of the potential for using the data for surveillance. It kind of creeps me out, but the convenience of it is cool.
> 
> It’s been useful and handy not having to use my keys. Buzzing people in is a breeze and also very useful. I love being able to buzz someone in via the app when I’m not home.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2056649/swiftlane)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/swiftlane/> |
| en-AE | <https://www.getapp.ae/software/2056649/swiftlane> |
| en-AU | <https://www.getapp.com.au/software/2056649/swiftlane> |
| en-CA | <https://www.getapp.ca/software/2056649/swiftlane> |
| en-GB | <https://www.getapp.co.uk/software/2056649/swiftlane> |
| en-IE | <https://www.getapp.ie/software/2056649/swiftlane> |
| en-NZ | <https://www.getapp.co.nz/software/2056649/swiftlane> |
| en-SG | <https://www.getapp.sg/software/2056649/swiftlane> |
| en-ZA | <https://www.getapp.za.com/software/2056649/swiftlane> |

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