XLDent
About XLDent
XLDent is a comprehensive dental practice and clinical management software with detailed patient records, instant insurance eligibility verification, electronic insurance claims and attachments, electronic EOB's, online patient scheduling, a patient portal, and advanced reporting, among other functionalities.
Detailed clinical charting is streamlined with restorative and periodontal charts, automated progress notes, paperless health history forms and updates, treatment planning with interactive case presentation, integrated digital imaging, a doctor portal, and a mobile application. It can be deployed on-premise or in the cloud and supports both single and multi-site practices.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use software
Reviewed on 28/01/2022
Pros
This software is easy to use, which means that it is easy to train new employees on it. I appreciate the videos that help to train the employees. The added features are great, and there always seems to be updates that improve quality even more. I have been very happy using this software.
Cons
I would appreciate an area to indicate a patients preferred pronouns due to some discussions with colleagues where this has been an issue.
Alternatives Considered
EaglesoftReasons for Switching to XLDent
XLDENT seems to have more features and also has helpful support staff for questions.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It has been quite pleasant surprise since the beginning of my practice!
Reviewed on 28/01/2022
Pros
Very intuitive and does check a lot of boxes for functionality and more.
Cons
They advertised a new feature but so far it's been disappointment. Mango voice integration, global payment, etc. Not really as intuitive nor natural.
Alternatives Considered
Open DentalReasons for Switching to XLDent
Graphic is far more colorful with XL Dent. thus prettier!Response from XLDent
Thank you for your review! We're glad to hear XLDent is working well for your practice. We welcome any and all feedback on how we can improve the integrations and other services we offer.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
review of XL Dent
Reviewed on 11/02/2022
We have been on this for a very long time. It is easy to teach new employees, Longterm very happy...
We have been on this for a very long time. It is easy to teach new employees, Longterm very happy with our choice for this program.
Pros
Ease of use has to be my number one answer. Simplicity is always best.
Cons
Not being to able to get back what was once there.... or even having to pay monthly for a program that shouldnt have a charge for
Alternatives Considered
DentrixReasons for Choosing XLDent
Needed a newer easier system that had more to offer.Reasons for Switching to XLDent
Simplicity of the productResponse from XLDent
Thank you for the feedback! We appreciate it and welcome it so we can continue to make XLDent easy to use and work better for practices.
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
My life with XL Dent
Reviewed on 28/01/2022
On a day to day basis it works for us. I do wish the customer service department would be more open...
On a day to day basis it works for us. I do wish the customer service department would be more open to customer service and helping me improving the features I'd like improved. I'm often, too often told no. It frustrates me greatly!
The hardware team is great and really responsive.
Pros
I do like the way we can customize many features. I like the way the charts are laid out and most of the integration to other software.
Cons
There are many features that could be improved. I have a list, I often try to share that list but don't feel like I get heard. I feel like sometimes they forget WE are their customer and should try to help us create what would work for us.
Alternatives Considered
EaglesoftReasons for Switching to XLDent
I didn't, Doc did.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
XL Dent
Reviewed on 28/01/2022
Good customer support, and they seem to somewhat listen to suggestions
Good customer support, and they seem to somewhat listen to suggestions
Pros
Ease of use, and the customer support is good.
Cons
Reviewing charts is not efficient, it takes too many clicks and too much sorting
Response from XLDent
We appreciate your feedback and are glad to hear XLDent software and support are working well for you. The sorting options in some areas of XLDent are designed to be 'set and forget' so the sort selections stay for the logged in user. However, we are always open to ideas on how to make the software easier and will take a look at the chart review process and how it can be improved. If you have any other suggestions we always welcome them!
XLDent FAQs
Below are some frequently asked questions for XLDent.Q. What type of pricing plans does XLDent offer?
XLDent offers the following pricing plans:
- Starting from: US$5,999.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact XLDent for pricing details.
Q. Who are the typical users of XLDent?
XLDent has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does XLDent support?
XLDent supports the following languages:
English
Q. Does XLDent support mobile devices?
XLDent supports the following devices:
Q. What other apps does XLDent integrate with?
We do not have any information about what integrations XLDent has
Q. What level of support does XLDent offer?
XLDent offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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