RevenueWell
About RevenueWell
RevenueWell is a cloud-based dental practice management software designed to help organizations manage patient appointments, communication, reminders, payments, marketing, and more via a unified portal. The platform includes a VoIP system, which dental practitioners to engage with the patients via phone, text, email, and fax.
RevenueWell’s built-in marketing capabilities allow institutions to create and run custom surveys and referral campaigns using predefined templates, request online reviews from patients and handle social media pages. Professionals can customize notifications for scheduled appointments and treatment plans, email newsletters, send holiday greetings, and automatically follow-up with patients after appointments to improve services. Teams can also send reminders for confirmed, canceled, and rescheduled appointments, process payments, and handle recall campaigns for existing patients.
RevenueWell lets dental centers implement a self-service portal, enabling patients to view and manage treatment schedules, billing, custom profiles, and more. Administrators can also define role-based permissions to ensure secure access to confidential data, automate recurring tasks, and create custom forms to record patients’ details.
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- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Our Dental office loves RevenueWell
Reviewed on 11/02/2022
Overall our office uses RevenueWell daily to communicate with our patients. It is easy yo train...
Overall our office uses RevenueWell daily to communicate with our patients. It is easy yo train new employess on this software.
Pros
RevenueWell software is great for mass communication to our patients. Its features are easy to use. Our patients love email and text appointment reminders. We send a reminder to update patient forms before appointment. We text patients when we cannot reach them instead of leaving a voicemail. Patients love answering text. Patients enjoy receiving birthday and holiday cards. RevenueWell recognizes a new patient and sends a welcome email. Our patients enjoy emails explaining procedures such care after an extraction. RevenueWell is fun!
Cons
Our office would like to send forms to individual patients who are scheduled after we send our weekly forms update.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Must have for patient communication and confirmations
Reviewed on 2/02/2022
We are able to reduce outgoing phone calls with automated text and email confirmations, and are...
We are able to reduce outgoing phone calls with automated text and email confirmations, and are able to reach a large audience with a single campaign. It is nice to be able to access the software through a web browser for emergency situations when no one is at the office.
Pros
Easy setup, patient friendly, efficient way to confirm and communicate with patients.
Cons
It would be nice if more than one person could have an account on one email, that causes issues with parent/child communication at times.
Alternatives Considered
WeaveReasons for Choosing RevenueWell
Revenuewell had more extensive options and worked better for our busy, growing practice.Reasons for Switching to RevenueWell
Reviews/Customer Service- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
NIGHTMARE STAY AWAY
Reviewed on 5/02/2020
Nightmare! Even though we had such a colossal fail, they keep charging my credit card and not...
Nightmare! Even though we had such a colossal fail, they keep charging my credit card and not giving me the information to return the phones. Very poor customer service.
Pros
The sales presentation. I had GREAT hope that this would be a good fit for us.
Cons
The integration between the software and the phones system and provider was not there. We were unable to receive phone calls from a third of our patients for 3 weeks. Our numbers were ported out so that we were unable to receive any phone calls for 2 days. Although everyone was nice, they didn't resolve the issue and the timeliness of the help was very poor. The managers never called to help, the poor underlying were left flounder.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RW works well with our office, enjoy the texting
Reviewed on 10/02/2022
good experience
good experience
Pros
the ease of texting to patients , the campaigns are great idea and work well especially during these crazy times
Cons
sometimes the software goes down, but we are notified when it goes down and when it is back up and working.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Enjoyable
Reviewed on 14/02/2022
Saves time with email and text confirmations
Saves time with email and text confirmations
Pros
Patients enjoy the ease of confirming appointments via text or email
Cons
I do not like the patient being able to schedule appointments.
Alternatives Considered
Lighthouse 360Reasons for Switching to RevenueWell
Verbal affirmation of productRevenueWell FAQs
Below are some frequently asked questions for RevenueWell.Q. What type of pricing plans does RevenueWell offer?
RevenueWell offers the following pricing plans:
- Free Trial: Available
Contact RevenueWell for pricing details.
Q. Who are the typical users of RevenueWell?
RevenueWell has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does RevenueWell support?
RevenueWell supports the following languages:
English, Spanish
Q. Does RevenueWell support mobile devices?
RevenueWell supports the following devices:
Q. What other apps does RevenueWell integrate with?
RevenueWell integrates with the following applications:
CareStack, Cloud9, Denticon, Dentrix, Dentrix Ascend, Eaglesoft, Fuse, Open Dental, PracticeWorks a Sensei product, WinOMS a Sensei product
Q. What level of support does RevenueWell offer?
RevenueWell offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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