---
description: Learn how Omnito can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Omnito Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [Omnito](/software/2054750/sumo-scheduler)

# Omnito

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> Omnito connects Meeting Booker, AI Notetaker, Live Chat, and Omni-Inbox in one workspace. Replace your fragmented tool stack with a single connected system for scheduling, conversations, notes, and follow-ups.
> 
> Verdict: Rated **4.5/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Omnito

\- Replace Multiple Tools With One Connected System. 

Most customer-facing teams use separate tools for scheduling, chat, note-taking, and follow-ups. Omnito replaces that stack with one connected platform, reducing the cost and complexity of managing multiple vendor relationships while keeping every interaction in context.


- Never Lose Context Between Interactions. 

When conversations, meetings, notes, and follow-ups happen in different tools, context gets lost at every hand-off. Omnito keeps the full history of every customer interaction attached to a single thread, from first message through to completed follow-up, so teams always know what happened and what comes next.


- Reduce Manual Work Across the Team. 

AI Notetaker captures meeting summaries and action items automatically. AI Copilot drafts follow-up emails based on what was discussed. Meeting Booker handles routing and qualification without back-and-forth. Teams spend less time on coordination and more time with customers.


- Book Meetings Without Leaving the Conversation. 

Meeting Booker works directly inside Live Chat and Omni-Inbox. Customers can move from a question to a booked meeting inside the same conversation, without being redirected to a separate scheduling link or tool.


- AI That Works Across the Entire Platform. 

Nito, Omnito's AI Copilot, is not a standalone chatbot. It connects knowledge, conversations, calendars, and meeting history to assist teams at every stage: researching prospects before a call, preparing agendas, capturing outcomes, and drafting follow-ups after.


- Scale Without Adding Headcount. 

Omni-Inbox and Live Chat handle high volumes of customer interactions with AI managing first responses, qualification, and routing. Human staff step in only when personal attention is needed, allowing teams to manage more interactions without increasing team size.


- Enterprise-Grade Foundation. 

Role-based access controls, CRM integration, audit trails, and enterprise security are included across all paid plans. For Salesforce customers, a fully native integration supports GovCloud and FedRAMP-aligned deployments.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 10 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Omnito
- **Location**: Altanta, US
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$60.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Omnito pricing is designed to scale with your team. Start for free with core scheduling, then upgrade as your needs grow, adding team routing, AI meeting assistance, live chat, and omnichannel inbox capabilities. No hidden fees and no lock-in. The top-tier plan comes with a 15-day free trial so teams can experience the full platform risk-free.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Danish, English, French, German, Italian, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Availability Management
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Portal
- Confirmations/Reminders
- Credit Card Processing
- Customer Database
- Customisable Branding

## Integrations (12 total)

- Geoapify
- Google Calendar
- Google Charts
- HubSpot CRM
- Microsoft 365
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Teams
- Salesforce Platform
- Stripe Billing
- Twilio
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Appointment Scheduling Software](https://www.getapp.co.nz/directory/316/appointments-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.getapp.co.nz/directory/316/appointments-scheduling/software)
- [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software)

## Alternatives

1. [Google Calendar](https://www.getapp.co.nz/software/91461/google-calendar) — 4.8/5 (4120 reviews)
2. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (5203 reviews)
3. [Calendly](https://www.getapp.co.nz/software/102609/calendly) — 4.7/5 (4098 reviews)
4. [Google Workspace](https://www.getapp.co.nz/software/90761/google-apps-for-business) — 4.7/5 (17559 reviews)
5. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1456 reviews)

## Reviews

### "Easy to learn and use, helps our office to be more efficient" — 5.0/5

> **Morgan** | *31 October 2017* | Recommendation rating: 10.0/10
> 
> **Pros**: The reports/dashboards are extremely helpful in tracking information (such as appointments overall, appointments per location, tasks that are outstanding/have been accepted by different employees) and simple to create. We are able to have more information for clients saved in their profiles such as their appointment history, we can attach files (such as doctor's notes) and have graphs showing their weight loss progress.
> 
> This has cut down on tasks that used to be time consuming, such as appointment reminders. It is also easy to create templates for specific needs (such as referral bonuses or 'how-to' guides) so that you aren't re-typing the same emails and wasting time. It has been very easy to train new employees in it's use, which was a big plus. Some of my recent hires have used software in dental or chiropractic offices before and have commented on how much better SUMO is to use.

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### "A Powerful Solution Backed by an Outstanding Team" — 5.0/5

> **Danielle** | *7 November 2022* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: The way SUMO works inside of Salesforce Sales Cloud is incredibly admin-friendly and provides users with many options for scheduling with clients. The team at SUMO has been a pleasure to work with from day 1 - covering everything from implementation to account management and support. Being able to instantly schedule or offer availability to clients in a few simple clicks, with all the necessary details included, has added a little bit of magic to our org.
> 
> **Cons**: There can be challenges in production orgs when it comes to updating/bug fixes. While it is a "con" to have occasional glitches in functionality or issues with a new release, the SUMO support team is incredibly responsive and great at getting them resolved. It's also worth noting that because there are so many features/options for scheduling it can be a bit tricky to ensure new users (or services) are added in all the right places.
> 
> Overall SUMO has provided our team with major improvements in scheduling efficiency and ease. I highly recommend that anyone who is utilizing Salesforce for the majority of their business processes. The product, the people, and the price are a winning combination.

-----

### "Appointment Scheduling falls short" — 2.0/5

> **Laura** | *4 November 2022* | Higher Education | Recommendation rating: 1.0/10
> 
> **Pros**: Our support rep is very responsive but it just doesn't seem make up for the number of bugs we have found after upgrading to the new CEP version or features that were previously available but are no longer.
> 
> **Cons**: We have been using SUMO Scheduler for more than six years and recently upgraded to the CEP version, which is more of a completely new install than an actual upgrade.  We spent an enormous amount of time trying to get it to work in the first place (much longer than anticipated for what we thought would be on par for an upgrade) and now after going live we were disappointed with the number of issues we have experienced.  Some of them are "that feature isn't available in CEP yet" or others were identified as a system issue that we discovered.

-----

### "SUMO Scheduler for Higher Education" — 4.0/5

> **Joseph** | *4 November 2022* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: We use this product to both allow students to schedule appointments with advisors and allow advisors to maintain calendars within the salesforce instance.
> 
> **Cons**: Initial setup is guided by support, but maintenance and creation of new records for onboarding new users can be tedious.
> 
> Overall, SUMO gets the job done with access to support and regular updates.

-----

### "Great addition to any company" — 5.0/5

> **Brittani** | *9 November 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: So simple to use. Took very little time to understand how to properly implement.
> 
> **Cons**: I honestly have no cons for this software.
> 
> Great\!

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2054750/sumo-scheduler)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/omnito/> |
| en-AE | <https://www.getapp.ae/software/2054750/sumo-scheduler> |
| en-AU | <https://www.getapp.com.au/software/2054750/sumo-scheduler> |
| en-CA | <https://www.getapp.ca/software/2054750/sumo-scheduler> |
| en-GB | <https://www.getapp.co.uk/software/2054750/sumo-scheduler> |
| en-IE | <https://www.getapp.ie/software/2054750/sumo-scheduler> |
| en-NZ | <https://www.getapp.co.nz/software/2054750/sumo-scheduler> |
| en-SG | <https://www.getapp.sg/software/2054750/sumo-scheduler> |
| en-ZA | <https://www.getapp.za.com/software/2054750/sumo-scheduler> |

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