---
description: Learn how Tixserve can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tixserve Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Ticketing Systems](/directory/86/ticketing/software) > [Tixserve](/software/2054281/tixserve)

# Tixserve

Canonical: https://www.getapp.co.nz/software/2054281/tixserve

> Tixserve amplifies event engagement and event organisation's bottom line through dynamic digital ticketing. The solution directly connects you with ticket holders - and drives creative and more profitable brand interactions through a secure and dynamic digital ticketing app
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Tixserve

Dynamic digital ticketing for richer experiences and extra revenue.

Tixserve helps event organisers make money…and save money.

Tixserve isn’t here to change the way tickets are sold. Instead, they complement the service, expanding it beyond the transaction. Once a ticket is sold via any retailer’s store, Tixserve swoops in, securing the last mile by delivering tickets direct to purchasers into a Tixserve-powered digital ticketing mobile app.

This reduces the legwork associated with printing and sending paper tickets. Plus, it saves paper and postage costs. But the benefits don’t end there… The app gives you a direct line of communication with consumers. So if you need to tell people about last-minute changes, they get a push notification that cuts through spam filters. 

Tixserve adds value to any event engagement or marketing plan.

The app verifies attendee details, confirming ticket ownership at the point of delivery. This gives customers confidence - they’ve bought a genuine ticket that can’t get lost in the post and used by someone else.

And for marketing the event, the platform gives event organisers something more. Once a ticket appears in the mobile app, they can populate the ticket canvas with related content or extra offers.

So, you can boost engagement with buyers as soon as they receive their tickets, right through to show night and beyond. 

Your brand in the palm of your customer’s hand.

The finishing touch? They’re white label. So their product becomes your product, dressed in your own image. No more third-party ticket-sellers taking centre stage.
The result: increased brand awareness and quicker communications for a richer customer experience…not to mention extra revenue.
Collect pre-sales for merch or send push notifications to promote early entry into venues for extended food and drink sales. Sell in-app ad space, and geo-target offers based on seating plans. You can do this, plus so much more with an own-branded dynamic ticket canvas.

Targeted marketing delivered at precisely the right time.

We help you boost engagement and income.

Here’s where the added value of Tixserve shines. The dynamic digital ticket canvas offers an own-branded and customisable billboard in your customer’s pocket.
Adaptable and easy to populate, the ticket canvas allows marketing teams to deliver tailored, data-driven content right into the hands of each fan. You can update video and social links, promotions and sponsored content instantly. Now it’s so easy to upsell and cross-sell to a committed audience before, during and after an event.
With Tixserve, you can make content-rich mobile commerce campaigns for heightened engagement while opening up new revenue streams.  

The benefits include:

1) Secure ticket delivery
Real tickets sent to the right people. Know where they end up and certify ownership.

2) Data 
Know every customer, maximise your marketing efforts and drive better business decisions.

3) Ticket management
Cut down on costs and workload and heighten customer expectations.

4) White label to monetise your brand

5) Dynamic solution with powerful integrations

6) Offline robust capabilities

7) Reduced fulfilment costs and workloads

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Tixserve

## Commercial Context

- **Pricing Details**: Please contact Tixserve for its unbeatable pricing information
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Attendance Management
- Barcode/Ticket Scanning
- Customer Data Management
- Customisable Branding
- Customisable Reports
- Data Import/Export
- Event Management
- Mobile Access
- Mobile Ticketing
- Online Ticketing
- Onsite Ticketing
- Registration Management
- Reporting/Analytics
- Season Tickets
- Seating Map
- Social Promotion
- Surveys & Feedback
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Ticketing Systems](https://www.getapp.co.nz/directory/86/ticketing/software)

## Alternatives

1. [Eventbrite](https://www.getapp.co.nz/software/91490/eventbrite) — 4.6/5 (5748 reviews)
2. [Purplepass](https://www.getapp.co.nz/software/106187/purplepass) — 4.9/5 (302 reviews)
3. [TicketSource](https://www.getapp.co.nz/software/104919/ticketsource) — 4.8/5 (533 reviews)
4. [Fienta](https://www.getapp.co.nz/software/114100/fienta) — 4.8/5 (163 reviews)
5. [Beyonk](https://www.getapp.co.nz/software/2063767/beyonk) — 4.9/5 (167 reviews)

## Reviews

### "Tixserve Product Review" — 5.0/5

> **John** | *28 January 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The integration into Tixserve was easy for our development team and allowed us to provide an elite level service to boost our product offering. The team have been great to work with and have gone above and beyond in terms of customer service.
> 
> **Cons**: We have had no qualms with Tixserve or its offering. The team were always clear in what they offer and what the product can do and it has exceeded our expectations so far.
> 
> Tixserve helped us to expand our product offering and maintain the high standards that we offer to all our customers.

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### "WRU / Principality Stadium" — 5.0/5

> **Matt** | *27 January 2022* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: Market leading security features
User friendly
White labelled 
Access to end user data
> 
> **Cons**: Lack of contingency plan (now resolved)
Requirement for enhanced reporting
> 
> The digital transformation has had a significantly positive impact on our business.  Great product and good people has meant an enjoyable overall experience working on the project

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### "A well conceived ticketing app with a lot of potential to minimise ticket touting" — 4.0/5

> **Simon** | *27 January 2022* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The Tixserve software is very well designed with a lot of features that make it easy to use for both customers and our staff. Set up of events in very straight forward and intuitive, with a well set out administration portal. The software has a lot of potential to develop and improve customer the experience with mobile phone based technology becoming the 'norm' for event access. 

We were originally drawn to the software as we needed a solution that could sit outside our online sales platform but that had the potential to be integrated should we decide to incorporate the API at a future date. 

The big selling feature of this platform is its simplicity and also the very secure way in which tickets can be controlled and strict non-transferrable tickets can be easily created, if the artist sees this as a priority.
> 
> **Cons**: There are a few features that are currently being developed which will improve the experience of managing customer data. In particular the ability to see at glance all tickets that have been transferred, including the original owner and the current holder. 

This will improve how we manage refunds on cancelled events, which with covid are more common than we would like.
> 
> I would say that we have shown a lot of trust and belief in the developers of the Tixserve app and that belief has been well founded as  there have been some big improvements in the system in a relatively short time. I would gladly recommend this product to anyone and would suggest that it is still to hit its full potential, as the developers are always looking to make improvements and suggest new ideas and commercial opportunities to the users.

-----

### "Easy to use ticket app" — 5.0/5

> **Sarah** | *27 January 2022* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: It allows us to know the end user, provides insight we never had before, increases ticket safety and security and for our fans particularly our hospitality guests its ease of ticket transfer makes inviting large numbers of guests easy, especially with drop outs, no longer does the space have to go to waste because the physical ticket cannot be retrieved and reassigned.
> 
> **Cons**: I think we are fairly new in using this product and want to make sure we are completely happy with the basic functionality before we go further in depth.
> 
> Been very easy and a smooth journey, especially given the changing timeframes and circumstances we were under.

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### "Excellent" — 5.0/5

> **Jacqui** | *14 January 2022* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and excellent customer service.
> 
> **Cons**: Product is user friendly and benefits outway any cons

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2054281/tixserve)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/tixserve/> |
| en-AE | <https://www.getapp.ae/software/2054281/tixserve> |
| en-AU | <https://www.getapp.com.au/software/2054281/tixserve> |
| en-CA | <https://www.getapp.ca/software/2054281/tixserve> |
| en-GB | <https://www.getapp.co.uk/software/2054281/tixserve> |
| en-IE | <https://www.getapp.ie/software/2054281/tixserve> |
| en-NZ | <https://www.getapp.co.nz/software/2054281/tixserve> |
| en-SG | <https://www.getapp.sg/software/2054281/tixserve> |
| en-ZA | <https://www.getapp.za.com/software/2054281/tixserve> |

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