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description: Learn how eFORCE can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: eFORCE Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Law Enforcement Software](/directory/983/law-enforcement/software) > [eFORCE](/software/2053982/eforce)

# eFORCE

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> eFORCE Software provides solutions for public safety and law enforcement agencies regarding court and jail management and transportation dispatch systems. Key features include case and records management, case notes, warrant tracking, inmate accounting and management, API, and property logs.
> 
> Verdict: Rated **4.2/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 12 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: eFORCE
- **Founded**: 2003

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Talk to a product expert for pricing information.
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Attendance Management
- Audit Trail
- Booking Management
- Calendar Management
- Case Management
- Case Notes
- Cell Maintenance
- Check-in/Check-out
- Collaboration Tools
- Commissary Management
- Communication Management
- Compliance Management
- Court Management Integration
- Criminal Database

## Support Options

- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Law Enforcement Software](https://www.getapp.co.nz/directory/983/law-enforcement/software)

## Related Categories

- [Law Enforcement Software](https://www.getapp.co.nz/directory/983/law-enforcement/software)
- [Jail Management Software](https://www.getapp.co.nz/directory/1191/jail-management/software)
- [Court Management Software](https://www.getapp.co.nz/directory/1193/court-management/software)
- [Transportation Dispatch Software](https://www.getapp.co.nz/directory/223/transportation-dispatch/software)

## Alternatives

1. [i3 Public Sector](https://www.getapp.co.nz/software/2073834/i3-public-sector) (0 reviews)
2. [Matrix](https://www.getapp.co.nz/software/9268/matrix) — 4.0/5 (9 reviews)
3. [Omnigo](https://www.getapp.co.nz/software/103737/report-exec) — 4.4/5 (85 reviews)
4. [Tribridge Offender360](https://www.getapp.co.nz/software/113607/offender360) (0 reviews)
5. [JailTracker](https://www.getapp.co.nz/software/115259/jailtracker) — 4.7/5 (42 reviews)

## Reviews

### "Professional, Dependable and Reliable" — 5.0/5

> **Jess** | *23 January 2017* | Public Safety | Recommendation rating: 10.0/10
> 
> The eFORCE software system is exactly what our agency has been needing for years\!  This software is user-friendly, easily managed and provides excellent data as needed.  We were able to customize many aspects of the software in a way that allows us access to information that we need on a daily basis, and also gather pertinent data that we are asked for regularly.  The software allows us to make data-driven decisions, and also gives us access to information to ensure transparency and communication with all of our stakeholders.  Since becoming customers of eFORCE, our agency has been able to provide daily, weekly, monthly, and even annual reports that demonstrate our effectiveness in the community.  The training and resource materials were exceptional and made the transition from our old system fairly simple.  Additionally, the training resources are designed to allow for easy on-boarding of new staff in the future, which saves us time and effort as we bring new dispatchers and officers into the fold.  eFORCE's tech support is second to none, and their staff is always willing to assist with issues that arise from time to time.  They are professional and responsive, and an absolute pleasure to work with.  I highly recommend this software to any agency looking for a user-friendly, consistently reliable program to address the needs of their agency.

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### "Dispatch Supervisor" — 4.0/5

> **Maryanne** | *17 January 2017* | Law Enforcement | Recommendation rating: 9.0/10
> 
> **Pros**: Able to train our users in 4 hours vs days on the old system.  We love how we are able to pull information that we put in, using the ADHOC and other pre programed reports.  We love how we are able to pull view only reports with other agencies on the program.  We are different in that we have two locations. the browser platform allows us to have one server and accommodate.
> 
> **Cons**: The CAD runs off the platform of Silverlight.  I know they are in the process of changing that.  That is the hardest thing to accommodate.  It is hard to know which browser certain functions work better in.  Would be nice to be able to use one browser across the board for our users, not Jail in Chrome, RMS in IE, CAD in IE, Civil in Firefox.
> 
> We changed over to EFORCE in 2009 due to the lack of Customer Service in our old system.  These are willing to listen to our issued, challenges and what we need for our agency.  They are easy to talk to and easy to work with.  We appreciate them being so personable and willing to help.  Even with things that are not in the "contract" per se.

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### "Eforce review" — 3.0/5

> **Doug** | *18 January 2017* | Law Enforcement | Recommendation rating: 6.0/10
> 
> **Pros**: ease of use and trainability. cost
> 
> **Cons**: It does not seem to communicate with other modules as it should. (jail, RMS, Civil)
> 
> For me, my primary use is Jail. The software does what it is made to do and it is easy to use. There are modules that do not "communicate" with other modules that would make things easier. At this time our software has been not functioning properly for several weeks due to a recent update. As with every update , once it is done , it causes things to not work properly. I realize that there may be issues other than the software that causes this, but it takes away from us performing our jobs in an efficient manner. The non functioning area have caused several problems with Inmate scheduling (Courts, Medications, Releases) to the point that our officers started creating other ways of scheduling with other software to reduce the liability to ourselves and our inmates.

-----

### "Comments about the software" — 4.0/5

> **Roxie** | *20 January 2017* | Public Safety | Recommendation rating: 10.0/10
> 
> **Pros**: It is very user friendly.  I like the fact that I can open an entire report into one document.
> 
> **Cons**: The fact that something may not work after an update is done.   And sometimes, it will take a long time to get something fixed that was working before the update.
> 
> I like working on the eForce software.  It's becoming a better software from when we purchased it.  I have absolutely no issues with any of the support personnel, they are all great.  I would like to see less issues when an update is done, but I'm also happy that eForce is trying to improve their software all the time.  I was also very pleased with the last User Group conference and plan to attend again this year.

-----

### "my life on eforce" — 4.0/5

> **Carolyn** | *1 February 2017* | Public Safety | Recommendation rating: 8.0/10
> 
> **Pros**: It is easy to use.  Step by stop.
> 
> **Cons**: How slow it is to make changes.
> 
> I have watched eforce evolve over the last 17 years.  For the most part I like the changes.  There are some that I don't like.  Just a preference. The only thing right now that is making my life difficult is how slow it is to make changes and enter a case.  Speed that up and I will be much happier.  Send me to Hawaii for a week and my life will be great.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2053982/eforce)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/transportation-logistics-software/a/eforce/> |
| en-AE | <https://www.getapp.ae/software/2053982/eforce> |
| en-AU | <https://www.getapp.com.au/software/2053982/eforce> |
| en-CA | <https://www.getapp.ca/software/2053982/eforce> |
| en-GB | <https://www.getapp.co.uk/software/2053982/eforce> |
| en-IE | <https://www.getapp.ie/software/2053982/eforce> |
| en-NZ | <https://www.getapp.co.nz/software/2053982/eforce> |
| en-SG | <https://www.getapp.sg/software/2053982/eforce> |
| en-ZA | <https://www.getapp.za.com/software/2053982/eforce> |

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