--- description: Learn how Cilio can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Cilio Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/233/scheduling/software) > [Cilio](/software/2053456/customer-installations-online) # Cilio Canonical: https://www.getapp.co.nz/software/2053456/customer-installations-online Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2053456/customer-installations-online?page=2) > Customer Installations Online (CiO) is field service management software for home services contractors. With CiO, users get time-saving automation and easy-to-use tools that allow them to manage growing businesses efficiently and effectively. > > Verdict: Rated **4.9/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Cilio Access all project information and documentation in one place: schedules, project measurements and photos, customer information, crew notes, and more. It optimizes crew routing and minimizes downtime with drag-and-drop scheduling tool and map view. It closes out projects in the field and captures electronic signatures with the mobile application. The platform manages work offline in remote areas with CiO GO feature – when users lose cell service, continue to use the CiO application as normal and all project information will be uploaded when a cell service is restored. It cuts phone time by up to 40% with automated customer scheduling and communications using our EasyText feature. It creates, manages, and automates customer communications, automatically pulling in dynamic elements, such as customer name and appointment date, to make them more personal. It reduces no-shows and reschedules by proactively communicating with customers via automated text and email. It increases Google reviews with automated customer feedback requests at project closing. It simplifies financial management operations with QuickBooks integration. It integrates directly with retail partner portals, such as Lowe’s and Home Depot, to reduce manual order entry and give retail partners real-time project visibility. It enables users to view the status of multiple jobs within the system from the same dashboard view. It empowers each user to set their dashboard to see what they care most about. It builds custom fields in CiO to document job issues, ask important scheduling questions consistently, or capture other important information. It lets professionals make their own system buttons to complete just about any multi-step process with a single click. Examples: assigning work, sending communications, closing jobs, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 7 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Cilio Technologies - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$100.00 - **Pricing model**: Per User - **Pricing Details**: One-time setup cost includes 1/1 assistance, low monthly fee, no contract - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Contact Database - Customer Database - Customisable Branding - Customisable Forms - Customisable Reports - Customizable Fields ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software) ## Related Categories - [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software) - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) - [CRM Software](https://www.getapp.co.nz/directory/230/crm/software) ## Alternatives 1. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.getapp.co.nz/software/105687/fieldpulse) — 4.6/5 (417 reviews) 3. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (5092 reviews) 4. [Skimmer](https://www.getapp.co.nz/software/113919/skimmer) — 4.9/5 (226 reviews) 5. [Fieldd](https://www.getapp.co.nz/software/133299/fieldd) — 5.0/5 (141 reviews) ## Reviews ### "Great Company to use" — 5.0/5 > **Robert** | *8 February 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Great company to work with\!\!\! Their support staff is awesome and have really helped us streamline our business from billing to sch. I would recommend them to anyone wanting to get their construction business in line and keep everything in one place. They have a great staff West is one of the best in helping get you set up and being there for you when you need her. Also there is other support staff that are right there with her anytime I need anything or think of something they make it happen. I thank them for all that they do for John Evans Const and Design. > > **Cons**: Really have nothing negative to say\!\! They have always been there for us when we need them > > Great job. Great Support Staff ----- ### "Best Software around" — 5.0/5 > **Stacy** | *8 February 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Everything from the ease of use to scheduling, to work flow, to customer care, this software makes our job easier. They have someone available during work hours who can help me at any time I need. > > **Cons**: I use this in every aspect of my business and I really have not come across any cons. ----- ### "Great all around system to manage a large amount of orders and crews efficiently. Highly recommend\!" — 4.0/5 > **Nick** | *13 February 2022* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The ease of scheduling customers and storing all information and attachments related to a customer. The ability to utilize texting and automation around several different features. > > **Cons**: Not having an app that you can download from the app store. Having an easy to use app for the crews in the field would be very useful. > > Overall experience has been very good\! Great customer service and friendly people to work with\! ----- ### "Great software service" — 5.0/5 > **Nancy** | *8 February 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Easy to use software, very organized.... > > **Cons**: When IMS updates information it doesn't sync to Cilio, and sometimes notes doesn't send to IMS or send it twice. > > Very good experience. ----- ### "Scheduler that uses CILIO on daily basis" — 5.0/5 > **Brenda** | *9 February 2022* | Construction | Recommendation rating: 8.0/10 > > **Pros**: Its easy to use. Friendly. have minor issues. > > **Cons**: I wish I have more access to Lowes software, sometimes customers ask questions regarding to their order and dont have much to go by... ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2053456/customer-installations-online?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2053456/customer-installations-online) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data