---
description: Learn how Vocalcom Salesforce Edition can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vocalcom Salesforce Edition Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Vocalcom Salesforce Edition](/software/2053432/vocalcom-salesforce-edition)

# Vocalcom Salesforce Edition

Canonical: https://www.getapp.co.nz/software/2053432/vocalcom-salesforce-edition

> Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vocalcom
- **Location**: Paris, France
- **Founded**: 1995

## Commercial Context

- **Pricing Details**: Please contact Vocalcom directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Algeria, Argentina, Bahrain, Belgium, Brazil, Chile, Colombia, Egypt, France, Israel, Kuwait, Mexico, Paraguay, Peru, Qatar, Spain, Tunisia, United Arab Emirates, United Kingdom, Uruguay

## Features

- Automated Routing
- CRM
- Call Routing
- Multi-Channel Communication
- Real-Time Reporting

## Support Options

- Phone Support

## Category

- [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software)
- [IVR Software](https://www.getapp.co.nz/directory/289/ivr/software)
- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)
- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [Telemarketing Software](https://www.getapp.co.nz/directory/1069/telemarketing/software)

## Alternatives

1. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Aircall](https://www.getapp.co.nz/software/100333/aircall) — 4.2/5 (458 reviews)
3. [JustCall](https://www.getapp.co.nz/software/2047760/justcall) — 4.1/5 (223 reviews)
4. [SanCCS](https://www.getapp.co.nz/software/2074443/sanccs) — 5.0/5 (6 reviews)
5. [Vocalcom Hermes360](https://www.getapp.co.nz/software/2053433/vocalcom-hermes360) — 4.9/5 (17 reviews)

## Reviews

### "Good solution that adds value and integrates voice into Salesforce" — 4.0/5

> **Ivan** | *27 January 2022* | Oil & Energy | Recommendation rating: 8.0/10
> 
> **Pros**: Integration with Salesforce
Features set
Tailor made IVR
> 
> **Cons**: Integration with existing Telco architecture has been longer than expected.
> 
> Vocalcom Salesforce Edition has been pivotal to our Digital transformation, in order to have the telephony channel integrated within Salesforce. The support provided has been great and today we are satisfied with the choice.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2053432/vocalcom-salesforce-edition)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/vocalcom-salesforce-edition/> |
| en-AE | <https://www.getapp.ae/software/2053432/vocalcom-salesforce-edition> |
| en-AU | <https://www.getapp.com.au/software/2053432/vocalcom-salesforce-edition> |
| en-CA | <https://www.getapp.ca/software/2053432/vocalcom-salesforce-edition> |
| en-GB | <https://www.getapp.co.uk/software/2053432/vocalcom-salesforce-edition> |
| en-IE | <https://www.getapp.ie/software/2053432/vocalcom-salesforce-edition> |
| en-NZ | <https://www.getapp.co.nz/software/2053432/vocalcom-salesforce-edition> |
| en-SG | <https://www.getapp.sg/software/2053432/vocalcom-salesforce-edition> |
| en-ZA | <https://www.getapp.za.com/software/2053432/vocalcom-salesforce-edition> |
| es | <https://www.getapp.es/software/2053432/vocalcom-salesforce-edition> |
| es-CL | <https://www.getapp.cl/software/2053432/vocalcom-salesforce-edition> |
| es-CO | <https://www.getapp.com.co/software/2053432/vocalcom-salesforce-edition> |
| es-MX | <https://www.getapp.com.mx/software/2053432/vocalcom-salesforce-edition> |
| fr | <https://www.getapp.fr/software/2053432/vocalcom-salesforce-edition> |
| fr-BE | <https://fr.getapp.be/software/2053432/vocalcom-salesforce-edition> |
| fr-CA | <https://fr.getapp.ca/software/2053432/vocalcom-salesforce-edition> |
| pt | <https://www.getapp.com.br/software/2053432/vocalcom-salesforce-edition> |
| pt-PT | <https://www.getapp.pt/software/2053432/vocalcom-salesforce-edition> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp New Zealand has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.co.nz","url":"https://www.getapp.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Vocalcom Salesforce Edition","description":"Vocalcom Salesforce Edition is a contact center software that allows users to connect with their clients wherever they are, through any communication channel, using intuitive and flexible contact center software, integrated in Salesforce, to intelligently manage their inbound and outbound communications. It is able to manage inbound call routing, outbound dialling and offers users the ability to communicate through email, phone and text. The software also offers real-time reports and analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b58924f6-0738-4ffd-8aeb-f0124c6d4c62.png","url":"https://www.getapp.co.nz/software/2053432/vocalcom-salesforce-edition","@id":"https://www.getapp.co.nz/software/2053432/vocalcom-salesforce-edition#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.co.nz/software/2053432/vocalcom-salesforce-edition#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/593/contact-center/software","@type":"ListItem"},{"name":"Vocalcom Salesforce Edition","position":3,"item":"/software/2053432/vocalcom-salesforce-edition","@type":"ListItem"}]}]}
</script>