Fiverr
About Fiverr
Fiverr Workspace (formerly AND.CO) is a cloud-based solution for freelance and small business workers, designed to streamline the time & expense tracking process with tools such as invoicing, contract creation, time tracking, expense tracking, payments, & more. Fiverr Workspace also provides native mobile app support for Android & iOS.
Fiverr Workspace promises to bring convenience and automation to the core business administration associated with freelance, self-employed and small business workers. The cloud-based solution is supported by native smartphone apps for iOS and Android devices, giving intuitive dashboard access to features across time tracking, expense logging, billing, invoicing and the paperless authorization of service contracts. Users can record time by project and activity without skipping a beat, using a one-touch timer clock that allows for "double dip" instances where two timers are required at once. Any live time missed can then be punched into manual time sheets, before invoices are generated to accurately bill for every second worked. Similarly, the recording of incurred expenses is supported by the ability to forward receipts into the system via email or by photographing them on a mobile device and filing through the app. This feature saves every receipt in one place to produce essential tax reports, raise client bills, and more. Other credit card and bank account transactions can also be imported to automatically claim tax deductions.
In addition, Fiverr Workspace users can accept client payments straight to the app via a number of methods. A personal "PayMe" page can be used to guide clients to possible payment options, which can include PayPal, credit card or ACH transfers. All options are secured with bank-grade measures and at no additional fee, while providing useful payment tracking and alerting.
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- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for freelancers and small businesses
Reviewed on 31/12/2018
I used to use Harvest. I've now switched completely to AND CO and haven't looked back. It's perfect...
I used to use Harvest. I've now switched completely to AND CO and haven't looked back. It's perfect for me as a one-man operation in a service-based business.
Pros
It has the full functionality of most invoicing and time tracking software on the market today, but it's completely free.
AND CO Integrates well with most things and is clean and fast. The free mobile app works really well and support has always been quick and helpful when I've needed it.
Getting updates when clients view and pay invoices is great and their direct payment integration with Stripe has been so helpful.
Multiple tax zones and the ability to create quick invoices on the fly means less time fiddling around with invoicing.
Cons
Some features are unintuitive and annoying. Here are four examples.
1) My proposal software takes a 50% deposit payment upon acceptance of my proposal. I then manually create the project in AND CO and create the 50% deposit invoice so I can mark it as paid. I can't just create the invoice and then say it's been received, I have to first save a draft, go to another section of the app to mark it as sent, then go into the invoice again to receive it. Seems ridiculous to have to do that.
2) When tracking time, in order to mark that time as invoiced, I have to go through two screens rather than being able to just click a checkbox from the time tracking screen. This wasn't always the case, but something they changed last month. I hope they switch it back.
3) The invoices can't be customised as much as I'd like. Small, but annoying.
4) Invoices that are overdue aren't automatically sent a payment reminder email. You have to do this manually.
Response from Fiverr
Hey James, This is amazing!! Thank you for taking the time to leave us this review and we are just so happy to know that AND CO is perfect for freelancers and small businesses and that it is great for invoicing and time tracking! I am so sorry to hear that some of our features are intuitive for you such as deposits and we would love the opportunity to show you how you can set the deposit payment upfront this way as well as pass on any feature requests you have such as marking time activities as invoiced in one click, invoice customization, auto sending invoice reminders. You can always reach out to us anytime right in the app via the support chat tab directly, your chief operators have got your back and ready to assist day and night! *Jodi
- Industry: Graphic Design
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
New user but very pleased!
Reviewed on 4/02/2020
Overall, my experience has been positive. I am happy I switched over and have intentions of staying...
Overall, my experience has been positive. I am happy I switched over and have intentions of staying put!
Pros
And.co caught my eye because I was in search of a new system for my business. I wanted a simple system that was robust. I needed to be able to track time, submit proposals and contracts, and be able to print out reports as needed. And.co was able to do all of that for me. I came from a system that charged me based off of how many clients I have (which is ridiculous for a freelancer). And.co doesn't do that. I have the ability to have unlimited clients for a cheaper rate than the old system I was using. I am excited to see what other improvements they make. It's a great system for a freelancer!
Cons
Nothing has been a deal-breaker so far. There were a few things I needed to reach out to customer support about but they were prompt in their reply and were very helpful. I think the only thing I would probably suggest is offering an option to be able to automatically round up tickets to the nearest 1/4 hour mark. I have always billed by the quarter-hour but now have to manually adjust the time before I invoice (which is a pain). My old system had an option I could turn on and it would automatically round up the timer to the nearest quarter hour once it was stopped.
Alternatives Considered
HoneyBookReasons for Choosing Fiverr
Freshbooks bills based on how many clients you have which is ridiculous for a freelancer as I have tons of clients I may only work with once or twice. It seems like a terrible business model and a very nickel-and-diming approach. I also wanted a system that offered e-sign contracts built right in. And.co was the perfect solution for me!Switched From
FreshBooksReasons for Switching to Fiverr
It was a better fit for my needs.Response from Fiverr
Hey There, We are so happy you have joined us and thank you for the review. Glad to hear that you like our time tracking, proposals, contracts and reporting features as well as our unlimited clients feature on our Pro plan. We are always open to feedback and you can reach out to us with any suggestions anytime right in the app via our support chat. Jodi*
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Inexpensive Freelance Tool but Suspect Payment Service
Reviewed on 10/01/2022
Pros
Contract generation, proposal, time tracking and simple accounting solution that is all in one that is hard to find elsewhere.
Cons
Its payment processing integration with Stripe is not reliable and you can see delays in getting payments from clients.
- Industry: Electrical/Electronic Manufacturing
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Let the Customers Find You
Reviewed on 27/04/2023
Fiverr Workspace has streamlined my project management process, and its integration with Fiverr's...
Fiverr Workspace has streamlined my project management process, and its integration with Fiverr's freelance marketplace is a huge advantage.
Pros
Fiverr Workspace has completely transformed the way I work with freelancers. The platform is incredibly user-friendly and intuitive, and I love how easy it is to communicate with my team members. The ability to organize projects and assign tasks all in one place has been a game changer for my productivity. Plus, the integration with Fiverr's pool of talented freelancers makes it easy to find and hire the right person for the job.
Cons
The reporting functionality could be improved. And I've experienced some occasional lag when using the platform.
- Industry: Design
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Fiverr a best freelancing platform
Reviewed on 29/01/2024
I started freelancing on fiverr on 2021 , experience of about 3 years , at first i unable to get my...
I started freelancing on fiverr on 2021 , experience of about 3 years , at first i unable to get my first order but that time a feature of fiverr the " buyer request " is very useful for me , i used it and get my first order but now the fiverr remove by fiverr . But slowly slowly i move forward and get knowledge about seo , description , title and mamy buyers start to come on my profile and i got orders and i work on them . Fiverr gives me an opportunity to put my skills in to a big business.
Pros
Gig : the most useful feature in fiverr is gig , any user can make a gig easly and start to earn.
Cons
Competition for new sellers : new sellers face very difficulties to get their first order
Fiverr FAQs
Below are some frequently asked questions for Fiverr.Q. What type of pricing plans does Fiverr offer?
Fiverr offers the following pricing plans:
- Starting from: US$18.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Fiverr Workspace (formerly AND.CO) pricing at a glance: Fiverr Workspace is your one-stop-app for proposals, contracts, projects, time tracking, invoicing, scheduled invoicing, payments, recurring payments, task management, income & expense tracking and reporting. Get Started for free with one client or upgrade for unlimited everything, unlimited clients, editable contracts, custom branding, 6 bank connections and more. Focus on the work you love with Fiverr Workspace.
Q. Who are the typical users of Fiverr?
Fiverr has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Fiverr support?
Fiverr supports the following languages:
English
Q. Does Fiverr support mobile devices?
Fiverr supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Fiverr integrate with?
Fiverr integrates with the following applications:
Google Calendar, Mailchimp, PayPal, Shopify, Slack, Stripe, Zapier
Q. What level of support does Fiverr offer?
Fiverr offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
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