---
description: Learn how Surveyapp can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Surveyapp Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Surveyapp](/software/2052459/surveyapp)

# Surveyapp

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> Surveyapp is an omni-channel feedback platform offering tools for businesses to gather customer and employee feedback. It includes a smiley survey app for tablets, smiley survey buttons for instant feedback, email surveys, web surveys, and a survey kiosk for busy locations. Surveyapp also provides real-time analytics, automated reporting, and experience management software to help organizations measure, analyze, and improve customer and employee experiences.
> 
> Verdict: Rated **4.7/5** by 23 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Surveyapp

Capture real-time customer and employee feedback with a tablet survey app, even offline

Gain valuable insights into customer and employee satisfaction through smiley face surveys and pulse surveys

Collect feedback through multiple channels including email, web forms, QR codes, and dedicated survey kiosks

Analyze survey data in real-time with detailed analytics and reporting to identify patterns and track performance

Improve customer and employee experience by acting on feedback and driving meaningful interventions

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 23 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Surveyapp

## Commercial Context

- **Starting Price**: US$29.99
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Pay by month or the year, and cancel at any time.

The Surveyapp trial comes with 60 free responses - 20 for each channel.

Surveyapp supports charities, students and teaching faculty across the globe. Send our team a message with your information and, if you’re eligible, we’ll send you a discount code.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Conditional Logic
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Analysis Tools
- Data Import/Export
- Data Security
- Drag & Drop
- Email Reminders
- Engagement Tracking
- Feedback Management

## Integrations (6 total)

- HubSpot CRM
- Microsoft Teams
- Salesforce Platform
- ServiceNow
- Shopify
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)
- [Survey Software](https://www.getapp.co.nz/directory/234/survey/software)
- [Employee Engagement Software](https://www.getapp.co.nz/directory/715/employee-engagement/software)
- [Customer Satisfaction Software](https://www.getapp.co.nz/directory/1029/customer-satisfaction/software)
- [NPS Software](https://www.getapp.co.nz/directory/1963/nps/software)

## Alternatives

1. [UmfrageOnline](https://www.getapp.co.nz/software/131259/enquetes-maken) — 4.6/5 (1616 reviews)
2. [Google Forms](https://www.getapp.co.nz/software/112857/google-forms) — 4.7/5 (11421 reviews)
3. [SurveyMonkey](https://www.getapp.co.nz/software/2371/surveymonkey) — 4.6/5 (10450 reviews)
4. [Jotform](https://www.getapp.co.nz/software/10191/jotform-4-0) — 4.7/5 (2876 reviews)
5. [Typeform](https://www.getapp.co.nz/software/91581/typeform) — 4.7/5 (954 reviews)

## Reviews

### "Good, but could use some work" — 4.0/5

> **Erica** | *27 March 2026* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: I like surveyapp for the user friendly interface and smiley face based surveys. It makes it fun and engaging. It’s super easy to design surveys which makes people want to use it. Great value for the money and I really enjoy the offline mode.
> 
> **Cons**: What I like least about surveyapp is that there are very low pay rates, time consuming tasks, and it’s easy to get disqualified.
> 
> Overall, surveyapp is okay. I would say it should change some things regarding the low reimbursement for surveys and the fact that it can be easy to not qualify for many.

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### "Great Product" — 5.0/5

> **Lydia** | *16 October 2025* | Logistics & Supply Chain | Recommendation rating: 9.0/10
> 
> **Pros**: Sureveyapp was great for what we used it for. There is a free "trial" of 15 free responses. The customer service emails back quickly with questions.
> 
> **Cons**: I think the pricing is a little expensive, but I did end up going with them because they have a lot to offer.
> 
> My overall experience was great\! My employees and people that I used it with said it was very easy to navigate

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### "Lovely and simple for great impact results" — 5.0/5

> **Erin** | *26 June 2025* | Nonprofit Organisation Management | Recommendation rating: 6.0/10
> 
> **Pros**: Super user friendly. Quick and simple to design, exceptional response data, endless options for survey question logic.
> 
> **Cons**: Some issues onboarding and customer service can be slow to respond. Clunky chat and email correspondence while trying to resolve issues. Weirdly glitchy at times.

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### "Opinion on Survey app" — 4.0/5

> **EBONY** | *21 February 2026* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it was to navigate through the system and how easy it is to understand the questions. Customer service answers back quickly and you get the reward as promised without jumping through hoops
> 
> **Cons**: If I had to find something I didn’t like about it I can’t because everything about my experience was enjoyable.
> 
> Everything about these surveys are easy not complicated. Customer service is excellent if you need assistance and reward for taking surveys are given quickly. If you enjoy doing surveys but sometimes some frustrate you this is this one for you quick, easy and honest

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### "An intuitive, modern platform which has made our dining room surveys painless" — 5.0/5

> **Dane** | *11 June 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The user interface both on the web and on the surveying iPads is intuitive.  The reporting features are comprehensive and the user experience is slick.
> 
> **Cons**: I haven't had any negative experiences with it.  Even when we have something to report to the support team, the response times and quality have been excellent.
> 
> We found the platform easy to configure and deploy to our iPads.  We also had an amazing experience with customer support when we inquired about API capabilities and were responded to once the feature was developed.  Fantastic service.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2052459/surveyapp)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/surveyapp/> |
| en-AE | <https://www.getapp.ae/software/2052459/surveyapp> |
| en-AU | <https://www.getapp.com.au/software/2052459/surveyapp> |
| en-CA | <https://www.getapp.ca/software/2052459/surveyapp> |
| en-GB | <https://www.getapp.co.uk/software/2052459/surveyapp> |
| en-IE | <https://www.getapp.ie/software/2052459/surveyapp> |
| en-NZ | <https://www.getapp.co.nz/software/2052459/surveyapp> |
| en-SG | <https://www.getapp.sg/software/2052459/surveyapp> |
| en-ZA | <https://www.getapp.za.com/software/2052459/surveyapp> |

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