--- description: Learn how Braze can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Braze Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Braze](/software/2052401/appboy) # Braze Canonical: https://www.getapp.co.nz/software/2052401/appboy Page: 1 / 8\ Next: [Next page](https://www.getapp.co.nz/software/2052401/appboy?page=2) > Braze is a leading customer engagement platform that powers lasting connections between consumers and brands that they love. > > Verdict: Rated **4.7/5** by 168 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 168 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Braze - **Founded**: 2011 ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Please contact Braze directly for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, English, French, Japanese, Korean, Spanish - **Available Countries**: Australia, Germany, Hong Kong SAR China, Indonesia, Malaysia, New Zealand, Philippines, Saudi Arabia, Singapore, Thailand, United Arab Emirates, United Kingdom, United States ## Features - A/B Testing - App Notifications - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Channel Management - Communication Management - Contact Management - Content Management - Contextual Targeting - Customer Engagement - Customer History - Customer Journey Mapping - Customer Segmentation - Customisable CTAs - Customisable Reports - Customisable Templates - Drip Campaigns ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Customer Engagement Software](https://www.getapp.co.nz/directory/650/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.getapp.co.nz/directory/650/customer-engagement/software) - [Marketing Automation Software](https://www.getapp.co.nz/directory/308/marketing-automation/software) - [Mobile Marketing Software](https://www.getapp.co.nz/directory/309/mobile-marketing/software) - [Push Notifications Software](https://www.getapp.co.nz/directory/1297/push-notifications/software) - [Email Marketing Software](https://www.getapp.co.nz/directory/307/email-marketing/software) ## Alternatives 1. [Constant Contact](https://www.getapp.co.nz/software/90578/constant-contact) — 4.3/5 (2912 reviews) 2. [Brevo](https://www.getapp.co.nz/software/91466/brevo) — 4.6/5 (3408 reviews) 3. [Gmail](https://www.getapp.co.nz/software/91602/gmail) — 4.8/5 (13327 reviews) 4. [Mailchimp](https://www.getapp.co.nz/software/8268/mailchimp) — 4.5/5 (17572 reviews) 5. [ActiveCampaign](https://www.getapp.co.nz/software/2348/activecampaign) — 4.6/5 (2561 reviews) ## Reviews ### "Braze Is a Super Reliable Email Marketing Software" — 5.0/5 > **Ruth** | *20 November 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I like the amazing reliability of Braze. It is a friendly email marketing solution that helps us reach our target market. Moreover, Braze is highly affordable. > > **Cons**: I am impressed by all the features of Braze. Braze never disappoint. > > The experience I have with Braze has been sensational. ----- ### "Braze | Six-month user" — 4.0/5 > **Tyson** | *1 March 2025* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: The ability of automation and segmentation compared to their competitors. > > **Cons**: I find it hard to delegate work to more junior colleagues as the interface is a bit more advanced than some people are used to. > > So far, so good. It's only been six months and I'm looking forward to new features rolling out and seeing how I can implement them into my marketing campaigns. ----- ### "Horrible Custom SAML SSO integration for Google Workspace companies" — 2.0/5 > **Love** | *8 May 2023* | Entertainment | Recommendation rating: 1.0/10 > > **Pros**: Haven't used the customer engagement part I'm just the System administrator, but I'm sure its fine. > > **Cons**: If you are using Google Workspace the Custom SAML integration is horrible. Usually the setup with other companies takes a few hours, one week if there are issues. But am now six months into use. The support is polite but unable to help us to solve setting up a Custom SAML connection. An issue we have not had with setting up Custom SAML SSO connections for other apps. > > I'm sure its main customer engagement function is fine. But if you are planning to use Braze with Google Workspace and want to set up a secure login with Custom SAML SSO then look for another app. ----- ### "Works well for SMS, push, email & in-apps" — 5.0/5 > **Lindsey** | *24 January 2025* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: The dynamic fields work well for our purposes, and I appreciate that I get full support for SMS, push, email \& in-apps. > > **Cons**: There are a few things missing, like a check box to avoid sending on holidays or weekends, that would be nice. > > We've been with braze for a few years now, and it's met all of our needs. ----- ### "Top CRM tool in the market" — 5.0/5 > **Belén** | *27 December 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I think it's a very flexible tool that allows teams of all sizes and tech capabilities to send communications to their userbase. You can use it for simple campaigns, but you can also set up some interesting campaigns and journeys using webhooks and content blocks. Allows a high level of personalization, with programatic set up. > > **Cons**: I think the tool has improved a lot in the last two years, specially when it comes to the Journeys (canvas) and its possibilities, which was the biggest con in the past for me. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.co.nz/software/2052401/appboy?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2052401/appboy) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data