---
description: Learn how Sonder can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sonder Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Corporate Wellness Software](/directory/754/employee-wellness/software) > [Sonder](/software/2052360/sonder-1)

# Sonder

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> Sonder is the 24/7 employee care platform, helping people leaders improve the health, safety and productivity of their workforce.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Sonder

Support made simple. We make it easy for your people to get the wellbeing and safety support they need, when and how they need it.

Smart alerts lead to safer choices:
We inform your people about relevant threats, so they can take proactive steps to avoid harm.

Immediate connection to our 24/7 team
A simple first step when your people ask themselves "is what I'm feeling normal?"

Easy access to professionally curated resources
Personally relevant articles, videos, podcasts, tools and more for common wellbeing challenges and topics.

Friendly, expert support 24/7 - no wait times
Connect with our qualified care professionals in seconds - no appointments necessary.

Face-to-face support in times of critical need
We'll make sure your people don't face traumatic or distressing situations alone.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sonder

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: https://www.sonder.io/pricing/
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, New Zealand, United Kingdom

## Features

- Chat/Messaging
- Employee Engagement Software
- Employee Portal
- Health Risk Assessment
- Incident Reporting
- Live Chat
- Mobile Access
- Mobile Alerts
- Mobile App
- Real-Time Monitoring
- Real-Time Updates
- Risk Alerts

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Corporate Wellness Software](https://www.getapp.co.nz/directory/754/employee-wellness/software)

## Related Categories

- [Corporate Wellness Software](https://www.getapp.co.nz/directory/754/employee-wellness/software)
- [Healthcare CRM Software](https://www.getapp.co.nz/directory/937/healthcare-crm/software)
- [Human Resources Software](https://www.getapp.co.nz/directory/256/human-resources/software)
- [Risk Management Software](https://www.getapp.co.nz/directory/246/risk-management/software)
- [Safety Management Software](https://www.getapp.co.nz/directory/1447/safety-management/software)

## Alternatives

1. [SafetyCulture](https://www.getapp.co.nz/software/102403/iauditor) — 4.6/5 (253 reviews)
2. [Awardco](https://www.getapp.co.nz/software/129203/awardco-employee-performance) — 4.9/5 (4845 reviews)
3. [Workhub](https://www.getapp.co.nz/software/102755/safetysync) — 4.5/5 (127 reviews)
4. [Procore](https://www.getapp.co.nz/software/9704/procore) — 4.5/5 (2656 reviews)
5. [Motive](https://www.getapp.co.nz/software/122103/keeptruckin) — 4.5/5 (1687 reviews)

## Reviews

### "Whats not to love" — 5.0/5

> **Matthew** | *15 February 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Its very pro-active in helping the business grow into the ownership of 'Mental Health' ...and its not just a flick of a light switch
> 
> **Cons**: nothing.....................................................have no issues at all
> 
> Been excellent  - they really do care and want to deliver support

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### "Much more than an EAP" — 5.0/5

> **Jo** | *30 April 2024* | Renewables & Environment | Recommendation rating: 10.0/10
> 
> **Pros**: Sonder provides both a push and a pull service to our Team Members.  The alerts are great to keep emerging and topical issues top of mind, and the ease of access for specific support on an individual basis via chat, call and online articles is fantastic.
> 
> **Cons**: While the location services are great, when I was on holiday in the UK from Australia I got all of the local UK alerts (very helpful) but I did miss alerts on things happening at home which made it difficult to know if there were any risks for my family or my colleagues to be aware of.
> 
> Excellent. Highly recommend the Sonder team and service.

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### "Practical, tech-enabled support for our team" — 5.0/5

> **Phil** | *1 May 2024* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Technology lead support that is enabled and backed up by real people with expertise and customer-focused mindset
> 
> **Cons**: The responder network aspect was different to our initial expectations
> 
> A strong and mature professional relationship. Sonder have listened and added additional support functionality through data reporting to help us better manage risk. Both Team Members and our executive / board have positive impressions of the value and benefits of the Sonder product and relationship

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### "SONDER REVIEW" — 5.0/5

> **SAM** | *22 May 2024* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: GREAT CLIENT MANAGEMENT AND SUPPORT (LUCY), GOOD INSIGHTS (MONTHLY STATS), GOOD INITIATIVES TO INCREASE ENGAGEMENT AND AWARENESS OF CERTAIN TOPICS, FLEXIBLE (TAILORED APPROACH), PROVIDE TOOLS/MATERIAL FOR STAFF.
> 
> **Cons**: QUITE RESOURCE INTENSIVE INTERNALLY TO GAIN AND MAINTAIN STAFF ENGAGEMENT

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### "Highly Rated -  great support, relevant resources and very user friendly\!" — 5.0/5

> **Ashleigh** | *15 May 2024* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Sonder provides health, wellbeing and safety support and relevant resources at the touch of a button. Options to chat or call or provide in person support depending on the needs of our team. Fantastic safety features which are used and appreciated by team members working outside of normal business hours.
> 
> **Cons**: Slight struggle with utilisation rates after initial roll out.
> 
> Highly rated, suits our workforce age group. Very user friendly and relevant information and notifications.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2052360/sonder-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/sonder-1/> |
| en-AE | <https://www.getapp.ae/software/2052360/sonder-1> |
| en-AU | <https://www.getapp.com.au/software/2052360/sonder-1> |
| en-CA | <https://www.getapp.ca/software/2052360/sonder-1> |
| en-GB | <https://www.getapp.co.uk/software/2052360/sonder-1> |
| en-IE | <https://www.getapp.ie/software/2052360/sonder-1> |
| en-NZ | <https://www.getapp.co.nz/software/2052360/sonder-1> |
| en-SG | <https://www.getapp.sg/software/2052360/sonder-1> |
| en-ZA | <https://www.getapp.za.com/software/2052360/sonder-1> |

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