--- description: Learn how Auto/Mate can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Auto/Mate Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Car Dealer Software](/directory/201/auto-dealers/software) > [Auto/Mate](/software/2052153/auto-mate) # Auto/Mate Canonical: https://www.getapp.co.nz/software/2052153/auto-mate Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/2052153/auto-mate?page=2) > Auto/Mate is a cloud-based dealer management system designed for independent used car dealerships which provides tools for vehicle evaluation, inventory management, deal structuring, collections management, task automation,accounting system integration, report customization, and more > > Verdict: Rated **3.3/5** by 60 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 60 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support | 3.0/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: DealerSocket - **Location**: Irving, US - **Founded**: 12 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting - Activity Dashboard - Automated Scheduling - Contact Database - Customisable Reports - Document Management - Document Storage - Financing Management - For Automotive Dealerships - Inventory Management - Invoice Management - Lease Tracking - New Car Dealer - Real-Time Reporting - Reporting/Analytics - Sales Floor Management - Sales Reports - Service Department - Stock Management ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Car Dealer Software](https://www.getapp.co.nz/directory/201/auto-dealers/software) ## Alternatives 1. [Carsforsale.com](https://www.getapp.co.nz/software/115591/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.getapp.co.nz/software/2049810/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.getapp.co.nz/software/110575/dealercenter) — 4.9/5 (1479 reviews) 4. [Frazer](https://www.getapp.co.nz/software/2035527/frazer-auto-dealer-software) — 4.7/5 (150 reviews) 5. [abcoa Deal Pack](https://www.getapp.co.nz/software/2069021/abcoa-deal-pack) — 4.8/5 (135 reviews) ## Reviews ### "Dealersocket can Sock it\!\!" — 4.0/5 > **Verified Reviewer** | *3 July 2019* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Organization of customers ability to create campaigns for contacting automatic > > **Cons**: Can get very complicated doing the smallest tasks ----- ### "The best option for Auto CRM" — 5.0/5 > **Taylor** | *3 October 2016* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: DealerSocket offers a rich CRM with marketing automation, dashboards, custom websites and more. There are many features and it ends up being more than most can deal with. My use includes supervising the sales process, creating and refining the sales funnel through emails and calls, managing a database of over 6,000 customers/prospects and more. It does it all very well and when it doesn't the support is ready to help. > > **Cons**: It's expensive for smaller dealers, the email marketing could use an upgrade. > > I've used Dealersocket for over 2 years and am a high-level user. Though it isn't perfect, it is by far the best option on the market for a feature rich Automotive CRM. ----- ### "Spend twice as long doing basic task- Stay Away" — 1.0/5 > **Brandon** | *28 February 2018* > > **Cons**: Everything sounded great when we were talking to the sales rep. Whom we never talked to again. 3 different account managers. Customer Support is no help, everything takes forever to try and get fixed. It is so bad it is almost funny. Believe every bad review listed here. First off their system does not function properly on any Mac IOS. They do not tell you this when you are signing up, but it is listed on their contract, you better read the whole thing. During the Demo everything looks good, but not once you sign up. This company is truly horrible. Staff is unprofessional, and uneducated as to the product software. IDMS is filled with bigs and errors, causing it to take twice as long to enter in basic information of working a deal. Contracting customers takes twice as long as previous, more user friendly deal management systems. Documents do not print correctly, leading to having more time spent sorting paperwork. We wasted so much paper and ink\! The mobile app is garbage. Not reliable for scanning and evaluating vehicles at the auction. A lot of the times, MMR does not work, even on desktop. The loading of evaluation of a vehicle is sluggish, so hard to run vehicles quickly, like in an auction. None of the features for working a deal or inventory management work properly and constantly have change screen orientation to get different buttons to work. ----- ### "Takes tome to learn" — 4.0/5 > **Khaled** | *29 January 2019* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: It is very easy to use, once you get the hang of it, it prints out the forms nice and simple with vin numbers for up to three trades, forms can be customized for each dealership. Very simple to set up appointments and for management to look at the appointment boards and see how many customers they expect to come in oh, it also keeps track of the number of phone calls you make, appointments you set an emails you send > > **Cons**: Gives way to many outbound Calls reminders. > > Well it solve the problems that mostly any CRM would solve , what I like most about it is the Blackbird systems 360 view and the options that it gives to put several cars in a customer's profile and then pick from the one that he/she ends up making your mind on. ----- ### "DealerSocket" — 4.0/5 > **Tony** | *28 September 2020* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: It was clean and simple enough to use. However, many functions I needed would not work or was offered. > > **Cons**: Failed to properly print my forms correctly on many occasions. Photo id function on the drivers license add customer feature would not not work properly. > > Good, not great. Would simply but lacked alot of functionality that could have been useful. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/2052153/auto-mate?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2052153/auto-mate) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data