---
description: Learn how Text Request can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Text Request Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Text Request](/software/2051851/text-request)

# Text Request

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> Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
> 
> Verdict: Rated **4.6/5** by 1193 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1193 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Text Request
- **Location**: Chattanooga, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$59.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Plans designed to fit small businesses, mid-market, and enterprise companies. For more pricing information please contact Text Request directly. www.textrequest.com/pricing or, Text/Call: 423 218 0111
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, US Virgin Islands, United States

## Features

- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- Autoresponders
- Batch Communications
- Campaign Management
- Campaign Scheduling
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management
- Customer History
- Customer Segmentation
- Customisable Templates
- Customizable Fields

## Integrations (9 total)

- Clio
- FranConnect
- HubSpot CRM
- Pipedrive
- Shift4Shop
- Square Point of Sale
- Square for Retail
- SugarCRM
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Feedback and Reviews Management Software](https://www.getapp.co.nz/directory/575/feedback-and-reviews-management/software)

## Related Categories

- [Feedback and Reviews Management Software](https://www.getapp.co.nz/directory/575/feedback-and-reviews-management/software)
- [Customer Engagement Software](https://www.getapp.co.nz/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.co.nz/directory/1139/customer-communications-management/software)
- [SMS Marketing Software](https://www.getapp.co.nz/directory/1291/sms-marketing/software)
- [Internal Communications Software](https://www.getapp.co.nz/directory/1267/internal-communications/software)

## Alternatives

1. [WhatsApp](https://www.getapp.co.nz/software/2035411/whatsapp) — 4.7/5 (16355 reviews)
2. [Viber](https://www.getapp.co.nz/software/2049588/viber) — 4.4/5 (4059 reviews)
3. [Telegram](https://www.getapp.co.nz/software/114023/telegram) — 4.7/5 (6416 reviews)
4. [Bitrix24](https://www.getapp.co.nz/software/90602/bitrix24) — 4.2/5 (990 reviews)
5. [Thryv](https://www.getapp.co.nz/software/113901/thryv) — 4.2/5 (514 reviews)

## Reviews

### "Easy to use" — 4.0/5

> **Bryson** | *21 June 2024* | Architecture & Planning | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of the app and the online version are great.
> 
> **Cons**: I wish there was a better way to do a group chat so everyone can see each others replies amongst my employees

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### "Great solution that gets the job done" — 5.0/5

> **Jason** | *11 October 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to setup and get started right away. Their support is top notch if you need any sort of guidance and they are readily available to assist.
> 
> **Cons**: I haven't found any issues yet as it seems to be meeting our needs.
> 
> We are quite pleased with the results that we have been able to achieve by getting customers to respond to us when other methods, such as emails and phone calls have not worked.

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### "neat lil app" — 3.0/5

> **annie** | *3 December 2024* | Furniture | Recommendation rating: 5.0/10
> 
> **Pros**: I like that its an easy reach out for customers
> 
> **Cons**: I don't really use it enough to have a con
> 
> pretty good program, I am a new employee and haven't used it much yet.

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### "Excellent Program to use with Marketing Plans" — 5.0/5

> **Celeste** | *12 November 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The help that you get from tech support is outstanding\! Also, the program is very simple to use. Text messaging works for customer retention and we love using it with our clients marketing programs.
> 
> **Cons**: I wish the basic plan was for 1500 texts.
> 
> We have experienced excellent service and fast response times.

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### "Best messaging software, must use\!" — 5.0/5

> **Dipanshu** | *16 August 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: Great messaging software around the globe. Has many features including payments and even adding scheduled messages to our customers. I would recommend all my friends to use this, and my colleagues have already started using this application.
> 
> **Cons**: Everything about Text Request is top notch, there is nothing to be corrected or improved. This application has solved messaging problems for many organizations effectively.
> 
> I have been using Text Request for almost an year now, and the growth of my organization has risen to a great level just by applying different features of this software. Many customers don't pick up the call because of their work, but they love when we send them text messages, it helps save their time and ours too.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2051851/text-request)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/text-request/> |
| en-AE | <https://www.getapp.ae/software/2051851/text-request> |
| en-AU | <https://www.getapp.com.au/software/2051851/text-request> |
| en-CA | <https://www.getapp.ca/software/2051851/text-request> |
| en-GB | <https://www.getapp.co.uk/software/2051851/text-request> |
| en-IE | <https://www.getapp.ie/software/2051851/text-request> |
| en-NZ | <https://www.getapp.co.nz/software/2051851/text-request> |
| en-SG | <https://www.getapp.sg/software/2051851/text-request> |
| en-ZA | <https://www.getapp.za.com/software/2051851/text-request> |
| fr | <https://www.getapp.fr/software/2051851/text-request> |
| fr-BE | <https://fr.getapp.be/software/2051851/text-request> |
| fr-CA | <https://fr.getapp.ca/software/2051851/text-request> |

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