---
description: Learn how Better Stack can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Better Stack Reviews, Pricing & Ratings | GetApp NZ 2026
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Breadcrumb: [Home](/) > [Log Analysis Software](/directory/3793/log-analysis/software) > [Better Stack](/software/2051838/better-stack)

# Better Stack

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> Cloud-based observability platform consolidating uptime monitoring, incident management, on-call scheduling, and log analysis for.
> 
> Verdict: Rated **4.8/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Better Stack

\* Consolidates uptime monitoring, incident management, on-call scheduling, log management, metrics, distributed tracing, and error tracking into one platform, reducing reliance on multiple point tools.&#10;\* Verifies incidents from at least three geographic locations before triggering alerts, cutting false-positive notifications for on-call engineers.&#10;\* Supports check intervals as fast as 30 seconds across HTTP, ping, API, POP3, IMAP, SMTP, DNS, and heartbeat monitor types, enabling rapid detection of outages.&#10;\* Routes on-call alerts via SMS, email, phone call, Slack, Teams, and push notifications with configurable schedules, giving teams flexible escalation control.&#10;\* Hosts branded status pages on custom subdomains with subscriber email updates, providing customer-facing transparency during incidents.&#10;\* Captures screenshots of downtime events and monitors domain and SSL certificate expiry, supplying additional diagnostic context alongside uptime data.&#10;\* Tracks infrastructure metrics and SLOs, ships logs, and delivers OpenTelemetry-native distributed tracing with an eBPF-based service map for full-stack visibility.&#10;\* AI SRE agent operates directly within Slack or Teams to assist with incident resolution, reducing context-switching during active incidents.&#10;\* Generates automated post-mortems from incident timelines and Slack history, and produces AI-based root-cause suggestions that create Linear tickets in a single tap.&#10;\* MCP server integrates logs, metrics, traces, and errors into existing LLM workflows, extending observability data into AI-assisted engineering processes.&#10;\* Integrates natively with Datadog, New Relic, Grafana, Prometheus, Zabbix, Azure, AWS, and Google Cloud, fitting into existing infrastructure stacks.&#10;\* Fixed pricing with unlimited monitors and a free tier (10 monitors, 10 heartbeats, status page, 3-minute checks) lowers the cost barrier relative to comparable Datadog configurations.&#10;\* SOC 2 Type II compliance and a 60-day money-back guarantee on paid plans reduce procurement and security evaluation risk.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 37 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Better Stack

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Get \~2 months free with yearly plan.&#10;All plans come with a 60-day money-back guarantee.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerting
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anomaly Detection
- Application Management
- Application-Level Analysis
- Archiving & Retention
- Audit Management
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Automation
- Availability Testing

## Integrations (53 total)

- .NET
- Amazon CloudWatch
- Apache Kafka
- Asana
- Azure Cloud Services
- Calendar Scheduling Software for Teams
- Claude Code
- Datadog
- DigitalOcean
- Discord
- Docker
- Dokku
- ERP APACHE V4
- Elastic Stack
- Fin

... and 38 more integrations

## Support Options

- Knowledge Base

## Category

- [Log Analysis Software](https://www.getapp.co.nz/directory/3793/log-analysis/software)

## Related Categories

- [Log Analysis Software](https://www.getapp.co.nz/directory/3793/log-analysis/software)
- [Observability Software](https://www.getapp.co.nz/directory/3859/observability/software)
- [Application Performance Management Tools](https://www.getapp.co.nz/directory/270/application-monitoring-performance/software)
- [AIOps Platforms](https://www.getapp.co.nz/directory/3789/aiops-platforms/software)
- [Website Monitoring Software](https://www.getapp.co.nz/directory/113/website-monitoring/software)

## Alternatives

1. [Datadog](https://www.getapp.co.nz/software/91489/datadog-cloud-monitoring) — 4.6/5 (368 reviews)
2. [ManageEngine Firewall Analyzer](https://www.getapp.co.nz/software/2047536/manageengine-firewall-analyzer) — 4.5/5 (246 reviews)
3. [Amazon CloudWatch](https://www.getapp.co.nz/software/2051088/amazon-cloudwatch) — 4.5/5 (94 reviews)
4. [Splunk Enterprise](https://www.getapp.co.nz/software/122523/splunk) — 4.6/5 (264 reviews)
5. [Bindplane](https://www.getapp.co.nz/software/2077716/observiq) — 4.5/5 (33 reviews)

## Reviews

### "Very happy with the experience\!" — 5.0/5

> **Martin** | *14 November 2020* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: I was cautious at first, but Better Uptime surprised me in a really good way. It works very well and I could easily setup notifications for slack and email. I started using some features that I wasn’t looking for at first  and they really made a lot of things easier for me. All in all, the service is very convenient and extremely polished for a company that hasn’t been around for long.
> 
> **Cons**: I tried to think of something, but there isn’t anything really. It’s just a reliable piece of software.

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### "Uptime monitoring made easy and fun" — 5.0/5

> **Ruben** | *22 January 2021* | Online Media | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to create monitors for webpages, in just a few clicks you are able to generate a simple monitor, but when needed you can use the advanced settings to create very specific monitors for your use case.&#10;&#10;Its also possible to check the heartbeat of your application by simply making a request to a custom generated URL. I was able to create a heartbeat monitor in just a minute to notify me when my importer program ever stops running.&#10;&#10;Finally, you're also able to create a status page. They made this, again, very simple and intuitive for a basic status page with enough options in the advanced settings for when you have more specific needs.
> 
> **Cons**: I have yet to find a real downside to this product.
> 
> My experience with Better Uptime is nothing more than amazing. They created one of those products that 'simply works', I wish that all software could be this nice. Their customer support is quick, professional, and helpful. (thank you \[SENSITIVE CONTENT HIDDEN\])

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### "Track uptime in no time" — 4.0/5

> **Jorge Edel** | *22 September 2020* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: Setup process is fairly easy. Add you sites and set time frequency to start uptime checks.
> 
> **Cons**: I would like to track other aspects like DNS changes.

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### "Good results with Better Uptime" — 5.0/5

> **John** | *15 December 2020* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to set up.  I was able switch all websites being monitored over quickly and easily.
> 
> **Cons**: Been using Better Uptime for over 6 months, have not had any issues.
> 
> tracking website availability.

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### "Custom Status Pages are great" — 5.0/5

> **Ripal** | *19 October 2020* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I got the unlimited monitors and status pages, and now i can monitor all my client websites and also send let them check the quality of hosting that i use (earlier i just use to say but now i can show them), and its all through Better Uptime. Great Product, Great Support.
> 
> **Cons**: I wish there was a way to integrate Google Sheet or download the Incidents or a way to download incidents so we can email our clients, if they are using some other host for their website, we might be able to move them around and increase our revenue
> 
> High quality product, and delivered what they promised on website

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