---
description: Learn how Complaints Pro can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Complaints Pro Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [Complaints Pro](/software/2050924/complaints-pro)

# Complaints Pro

Canonical: https://www.getapp.co.nz/software/2050924/complaints-pro

> Compliants Pro is an industry-specific complaints management software designed to help businesses control risks, incidents, and complaints from within a unified platform. Professionals can quickly resolve root causes for issues and use reports, charts, and dashboards to gain insights into organizational metrics.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Coretec Solutions

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starter: $100/user/month or $500/month
Professional: $100/ user/month and $1500/month
Enterprise: $100/user/month and $3000/month
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Case Management
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Feedback Management
- Forms Management
- Issue Tracking
- Quality Assurance
- Routing
- Self Service Portal
- Social Media Monitoring
- Survey/Poll Management

## Support Options

- Chat

## Category

- [Complaint Management Software](https://www.getapp.co.nz/directory/841/complaint-management/software)

## Alternatives

1. [Freshdesk](https://www.getapp.co.nz/software/10317/freshdesk) — 4.5/5 (3409 reviews)
2. [Zoho Desk](https://www.getapp.co.nz/software/10036/zoho-desk) — 4.5/5 (2211 reviews)
3. [Zendesk Suite](https://www.getapp.co.nz/software/9448/zendesk) — 4.4/5 (4072 reviews)
4. [MasterControl Quality Excellence](https://www.getapp.co.nz/software/104305/mastercontrol) — 4.5/5 (526 reviews)
5. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Great enterprise level complaint mgmt" — 5.0/5

> **Verified Reviewer** | *9 February 2019* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Integrates well with salesforce, easy to train on
> 
> **Cons**: the price was a little much but definitely high quality program

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### "We needed something to keep track of complaints and Complaints Pro was everything we needed." — 4.0/5

> **Conrad** | *3 July 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: It's very important to us to keep strong relationships with our customers and Complaints Pro helps us very much. It's very easy to be able to put everything into this program for our team to review and look back on at a later time.
> 
> **Cons**: As time goes on, I believe Complaints Pro will continue updating their software. Some new updates would be fantastic\!

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2050924/complaints-pro)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/complaints-pro/> |
| en-AE | <https://www.getapp.ae/software/2050924/complaints-pro> |
| en-AU | <https://www.getapp.com.au/software/2050924/complaints-pro> |
| en-CA | <https://www.getapp.ca/software/2050924/complaints-pro> |
| en-GB | <https://www.getapp.co.uk/software/2050924/complaints-pro> |
| en-IE | <https://www.getapp.ie/software/2050924/complaints-pro> |
| en-NZ | <https://www.getapp.co.nz/software/2050924/complaints-pro> |
| en-SG | <https://www.getapp.sg/software/2050924/complaints-pro> |
| en-ZA | <https://www.getapp.za.com/software/2050924/complaints-pro> |

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