---
description: Learn how Sigmund Software can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sigmund Software Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Substance Abuse EMR Software](/directory/3575/substance-abuse-emr/software) > [Sigmund Software](/software/2050711/sigmund)

# Sigmund Software

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> Sigmund Software is a cloud-based EHR solution designed for Behavioral Health and SUD organizations. The platform combines intuitive, user-friendly features with AI-powered tools to simplify clinical documentation, improve compliance, and optimize operations across the continuum of care
> 
> Verdict: Rated **3.5/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Sigmund Software

\- AI-powered EHR built specifically for SUD and Behavioral Health organizations
- Direct ASAM integration for accurate, standardized level of care placement
- AI-assisted clinical documentation that reduces charting time and burnout
- End-to-end workflow support from intake through discharge
- ASAM-aligned assessments and treatment planning in one platform
- Integrated revenue cycle management for billing, claims, and authorizations
- Cloud-based system for secure, anytime access
- Designed to strengthen compliance and audit readiness
- Automates admissions, scheduling, and patient coordination
- Unifies clinical, operational, and financial workflows
- Improves consistency, accuracy, and defensibility of care decisions
- Built for behavioral health and addiction treatment leadership teams

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 35 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 3.4/5 | Based on overall reviews |
| Features | 3.4/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sigmund Software
- **Location**: Danbury, US
- **Founded**: 1988

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Contact Sigmund Software for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Audit Trail
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Case Management
- Charting
- Chat/Messaging
- Child Welfare Management
- Claims Management

## Support Options

- 24/7 (Live rep)

## Category

- [Substance Abuse EMR Software](https://www.getapp.co.nz/directory/3575/substance-abuse-emr/software)

## Related Categories

- [Substance Abuse EMR Software](https://www.getapp.co.nz/directory/3575/substance-abuse-emr/software)
- [Medical Billing Software](https://www.getapp.co.nz/directory/64/medical-billing/software)
- [Mental Health Software](https://www.getapp.co.nz/directory/71/mental-health/software)
- [Electronic Medical Records Software](https://www.getapp.co.nz/directory/56/electronic-medical-records/software)
- [Human Services Software](https://www.getapp.co.nz/directory/1173/human-services/software)

## Alternatives

1. [Fusion](https://www.getapp.co.nz/software/108867/fusion) — 4.3/5 (708 reviews)
2. [Alleva](https://www.getapp.co.nz/software/2060766/alleva) — 4.5/5 (282 reviews)
3. [Carepatron](https://www.getapp.co.nz/software/2048864/carepatron) — 4.4/5 (843 reviews)
4. [EHR YOUR WAY](https://www.getapp.co.nz/software/102909/ehr-your-way) — 4.9/5 (527 reviews)
5. [Jane](https://www.getapp.co.nz/software/122271/jane-app) — 4.8/5 (494 reviews)

## Reviews

### "Substance Abuse Administrator" — 5.0/5

> **Luke** | *7 September 2023* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Definite improvement with customer service
> 
> **Cons**: Refreshing billed charges before adding to claim
> 
> Excited to be a part of it

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### "Informative" — 4.0/5

> **Jania** | *28 March 2023* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: I like the ability to click many of the requirements without creating narratives.
> 
> **Cons**: For someone not technically savvy it can be a bit complicated.
> 
> Overall it's been a great system for us to use in keeping track of important data.

-----

### "Use in Medical Detox" — 2.0/5

> **Joseph** | *26 July 2019* | Hospital & Health Care | Recommendation rating: 1.0/10
> 
> **Pros**: Opportunities to see what other members of Recovery team are doing. 

Perhaps it is more suited for those doing purely Psychologic.  Counseling,  and other NON-Medical work.
> 
> **Cons**: \#1  Poor Medication software.    Difficult to enter medications and directions.  
\#2  System often malfunctions.   
\#3  Anemic History and Physical Exam choices. 
\#4 Must open individual COWS and CIWA  assessments.   This makes it very difficult to see overall pattern of drug withdrawal  (CLINICAL OPIATE WITHDRAWAL SCALE)  
\#5  Since new Update we can not longer see which patients have not had History \& Physicals by using the Reporr to "Clients without Assessments."
> 
> Fair to poor.

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### "My Aura Experience" — 4.0/5

> **Charmaine** | *21 March 2023* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The software gives you a bang for your buck. It has all the features needed to run a group practice. Love the billing component of the software.
> 
> **Cons**: The ease and usability of the sotware tends to be combersome but once you get use to it it flows. Also for Aura the agency administrator should be able to make changes without contacting support to do the change. More autonomy sholid be given over the security matrix.
> 
> The in boarding process needs to be more client focus VS. Someone who does not know how your agency is ran trying to tell you what you need.

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### "Help" — 4.0/5

> **Haley** | *15 June 2023* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: \[sensitive content hidden\] has been excellent at helping our staff. He has made himself available and make sure our issues get resolved in a timely manner.
> 
> **Cons**: Sending prescriptions electronically. There has been several glitches and errors.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2050711/sigmund)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/sigmund/> |
| en-AE | <https://www.getapp.ae/software/2050711/sigmund> |
| en-AU | <https://www.getapp.com.au/software/2050711/sigmund> |
| en-CA | <https://www.getapp.ca/software/2050711/sigmund> |
| en-GB | <https://www.getapp.co.uk/software/2050711/sigmund> |
| en-IE | <https://www.getapp.ie/software/2050711/sigmund> |
| en-NZ | <https://www.getapp.co.nz/software/2050711/sigmund> |
| en-SG | <https://www.getapp.sg/software/2050711/sigmund> |
| en-ZA | <https://www.getapp.za.com/software/2050711/sigmund> |

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