---
description: Learn how Playbooks can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Playbooks Reviews, Pricing & Ratings | GetApp NZ 2026
---

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# Playbooks

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> The Playbooks sales acceleration platform delivers:&#10;• Visibility: Know what your sales reps are doing and what is working.&#10;• Productivity: Increase key metrics with easy-to-use tools and motivation.&#10;• Effectiveness: Sell more by focusing reps on deals most likely to close.
> 
> Verdict: Rated **3.5/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Playbooks

Playbooks Benefits:&#10;&#10;Maximize funnel conversion with customized plays for different campaigns, segments or products&#10;Leverage predictive tools to reduce wasted effort and increase effectiveness&#10;&#10;PowerDialer Benefits:&#10;&#10;Over 400% increase in web lead response rates&#10;Up to 24% increase in conversations and 32% increase in close rates&#10;Increase contact rates by up to 38%&#10;&#10;Platform Benefits:&#10;&#10;Increase close rates by over 20% with predictive prioritization&#10;Lift rep productivity by over 35% with gamification&#10;Start the quarter with over 80% forecast accuracy&#10;Increase revenue by up to 30% in 90 days with integrated sales acceleration platform&#10;&#10;LocalPresence Benefits:&#10;&#10;Increase contact rates up to 38% when switching from a toll free number&#10;Increase contact rates up to 25% when switching from a long distance number&#10;Obtain a local network presence in all major markets&#10;Provide local access for customer communications&#10;Gain visibility using geo-targeted tracking metrics

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 35 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aurea
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing Details**: InsideSales.com software is highly customizable—a product expert will contact you to discuss a specific proposal tailored to your needs.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, India, Mexico, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Activity Tracking
- Auto-Dialer
- Business Process Automation
- CRM
- Calendar Management
- Call List Management
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Campaign Specific Caller ID
- Communication Management
- Contact Management
- Content Delivery
- Content Management
- Dashboard
- Data Blending

## Integrations (3 total)

- Gmail
- Microsoft Outlook
- Salesforce Sales Cloud

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Gamification Software](https://www.getapp.co.nz/directory/865/gamification/software)

## Related Categories

- [Gamification Software](https://www.getapp.co.nz/directory/865/gamification/software)
- [Predictive Dialer Software](https://www.getapp.co.nz/directory/849/predictive-dialer/software)
- [Sales Content Management Software](https://www.getapp.co.nz/directory/866/sales-content-management/software)
- [Sales Enablement Software](https://www.getapp.co.nz/directory/605/sales-enablement/software)
- [Sales Engagement Platforms](https://www.getapp.co.nz/directory/2791/sales-engagement-platform/software)

## Alternatives

1. [Outreach](https://www.getapp.co.nz/software/101901/outreach) — 4.4/5 (308 reviews)
2. [Lusha](https://www.getapp.co.nz/software/2008867/lusha) — 4.0/5 (397 reviews)
3. [Pipedrive](https://www.getapp.co.nz/software/90507/pipedrive) — 4.5/5 (3042 reviews)
4. [Vanillasoft](https://www.getapp.co.nz/software/8355/vanillasoft) — 4.6/5 (233 reviews)
5. [Close](https://www.getapp.co.nz/software/91339/close-io) — 4.7/5 (164 reviews)

## Reviews

### "Sales tool" — 4.0/5

> **Verified Reviewer** | *6 March 2019* | Market Research | Recommendation rating: 8.0/10
> 
> **Pros**: The idea of having a web based tool to find leads is great. Easy to search, export to CRM and lots of contacts.
> 
> **Cons**: The database needs to updated more often. Some industries change jobs faster than others and it would be great to see this refreshed much more often.
> 
> Finding new sales leads and their contact information.

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### "Great for pointed/targeted campaigns\!" — 4.0/5

> **Kyle** | *7 August 2018* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: I enjoyed how quickly this organization added features to their Playbooks product. They make it easy to reach out with suggestions of how they can do better. &#10;&#10;Mostly, it has its strength in a "set it and forget it" campaign with highly targeted contacts. A group over 50 per campaign will bog down the process but it's great for knowing what to tackle during your day.
> 
> **Cons**: It can be very difficult to manage your campaigns but they have been working to fix this by enabling pauses of plays or contacts within a campaign. A few times we have had difficulties with Playbooks bogging down Google Chrome and causing it to crash, but those issues have been fixed.

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### "Insidesales down cannot get support\!" — 2.0/5

> **Greg** | *3 December 2019* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: Until now it was working, now we are down and no one is helping us.
> 
> **Cons**: We are down completely, can't get support or anyone on the phone to help us when it is critical to or business.

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### "Fast, easy to learn tool." — 4.0/5

> **Dominic** | *25 July 2018*
> 
> **Pros**: It integrates with salesforce, which I use as well as InsideSales.Com on daily basis. It can be easily added to Chrome as an extension and is easily accessible.
> 
> **Cons**: It may tend slow down your browser which can be frustrating at times.  Potentially a way to formulate lists and arrange for auto-calling as well as

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### "Wonderful updates since last year. Convenient features." — 5.0/5

> **Bita** | *25 July 2018*
> 
> **Pros**: The ability to communicate in many ways, change the pace, set automatic commands, and integrate with a CRM tool. Another pro worth mentioning is how responsive the Insidesales.com team has been with creating features that customers requested. We asked and they delivered.
> 
> **Cons**: There are two cons: One is that it slows down the window (Chrome) in which it's running on (may happen with other add-ons too). Sometimes when there is a glitch, for example - one play is stuck on the previous screen, it doesn't go away with refreshing the page and force you to turn the plug off and on.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2050607/playbooks-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/sales-software/a/playbooks-1/> |
| en-AE | <https://www.getapp.ae/software/2050607/playbooks-1> |
| en-AU | <https://www.getapp.com.au/software/2050607/playbooks-1> |
| en-CA | <https://www.getapp.ca/software/2050607/playbooks-1> |
| en-GB | <https://www.getapp.co.uk/software/2050607/playbooks-1> |
| en-IE | <https://www.getapp.ie/software/2050607/playbooks-1> |
| en-NZ | <https://www.getapp.co.nz/software/2050607/playbooks-1> |
| en-SG | <https://www.getapp.sg/software/2050607/playbooks-1> |
| en-ZA | <https://www.getapp.za.com/software/2050607/playbooks-1> |

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