---
description: Learn how ChatFood can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: ChatFood Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [ChatFood](/software/2050194/chatfood)

# ChatFood

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> E-commerce solution for Food \& Beverages Entrepreneurs to sell on Instagram \& WhatsApp.
> 
> Verdict: Rated **4.9/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ChatFood

View and interact with all messages to your F\&B business WhatsApp \& Instagram accounts

Offer payment links so customers can pay for exactly what they want — from within your dashboard.

Integrate with your choice of third-party delivery solution, and request drivers from without your order management system.

Keep customers coming back with a customizable loyalty program and automatic reactivation reminders.

Access your customer database and monitor your business' performance from within your dashboard with CRM \& analytics tools.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 35 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChatFood

## Commercial Context

- **Starting Price**: US$80.00
- **Pricing model**: Other (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, Italian, Portuguese, Spanish, Turkish
- **Available Countries**: Andorra, Argentina, Australia, Austria, Bahrain, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Croatia, Cuba, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, Finland and 46 more

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Billing & Invoicing
- CRM
- Campaign Analytics
- Communication Management
- Credit Card Processing
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Security
- Debit/Credit Card Processing
- Delivery Tracking
- Discount Management
- Dispatch Management

## Integrations (1 total)

- Checkout.com

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Loyalty Software](https://www.getapp.co.nz/directory/204/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.getapp.co.nz/directory/204/customer-loyalty/software)
- [Payment Processing Software](https://www.getapp.co.nz/directory/23/payment-management/software)
- [Food Delivery Software](https://www.getapp.co.nz/directory/909/food-delivery/software)

## Alternatives

1. [Guusto](https://www.getapp.co.nz/software/127547/guusto) — 4.9/5 (3445 reviews)
2. [RepeatMD](https://www.getapp.co.nz/software/2074767/repeatmd) — 4.4/5 (190 reviews)
3. [Kangaroo](https://www.getapp.co.nz/software/109869/kangaroo) — 4.9/5 (248 reviews)
4. [ReadySTORE Gift Card and Loyalty](https://www.getapp.co.nz/software/2065372/gift-card) — 4.8/5 (37 reviews)
5. [Boomerangme](https://www.getapp.co.nz/software/2076050/boomerangme) — 4.8/5 (43 reviews)

## Reviews

### "Chat food review" — 5.0/5

> **Verified Reviewer** | *24 July 2020* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: The user friendliness, navigation and price is all too good.
> 
> **Cons**: online payment charges are a bit high compared to payment gateway charges we are used to.
> 
> The experience is amazing

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### "Convenient and easy to set up and use" — 5.0/5

> **Jason** | *10 August 2021* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: What I love most about this app is that I can sell on Instagram and WhatsApp because that’s what most of my clients use. It’s easy to set up and use. Also, great customer service, helps with any problems you might have.
> 
> **Cons**: A bit hard to install different printer drivers to the software. Other than that, it’s a great software to use.
> 
> Great software to use and I would definitely recommend to any growing entrepreneurial business.

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### "General Feedback" — 5.0/5

> **Joel Harold** | *19 August 2020* | Food & Beverages | Recommendation rating: 6.0/10
> 
> **Pros**: The ease of setup and transperancey, customer service
> 
> **Cons**: This platform doesnt have own customer database unlike Zomato, Talabat etc.

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### "An Amazing Expererience\!" — 5.0/5

> **Raihan** | *11 March 2021* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Great Marketing Support and integrations 
Very comprehensive Menu Bar
Very good customer service
Order food directly from Instagram
> 
> **Cons**: Landing page can be better (Design and layout)
Credit card commissions higher than Bahrain
User log in account can be added
Graphic designer  can be added to the team for basic guidance and support
> 
> A great marketing integration\! Very important as its just not enough to have a website in these times\!

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### "One in all" — 5.0/5

> **Shourit** | *29 March 2020* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: This is an amazing platform without too much complications for new startups in the online ordering field and also possibly for the existing ones - starting from menu compilations to marketing everything is under one roof.
> 
> **Cons**: The customer interface for ordering needs some changes to make it more attractive to order
> 
> Excellent service

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2050194/chatfood)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/chatfood/> |
| en-AE | <https://www.getapp.ae/software/2050194/chatfood> |
| en-AU | <https://www.getapp.com.au/software/2050194/chatfood> |
| en-CA | <https://www.getapp.ca/software/2050194/chatfood> |
| en-GB | <https://www.getapp.co.uk/software/2050194/chatfood> |
| en-IE | <https://www.getapp.ie/software/2050194/chatfood> |
| en-NZ | <https://www.getapp.co.nz/software/2050194/chatfood> |
| en-SG | <https://www.getapp.sg/software/2050194/chatfood> |
| en-ZA | <https://www.getapp.za.com/software/2050194/chatfood> |
| es | <https://www.getapp.es/software/2050194/chatfood> |
| es-CL | <https://www.getapp.cl/software/2050194/chatfood> |
| es-CO | <https://www.getapp.com.co/software/2050194/chatfood> |
| es-MX | <https://www.getapp.com.mx/software/2050194/chatfood> |

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