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description: Learn how Infegy Starscape can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Infegy Starscape Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/1091/social-media-monitoring/software) > [Infegy Starscape](/software/2050010/atlas)

# Infegy Starscape

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> Cloud-based social intelligence platform for brands and agencies, delivering audience analysis, trend tracking, and market research.
> 
> Verdict: Rated **4.6/5** by 83 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Infegy Starscape

\* Provides access to 17-plus years of historical social data, supporting long-range trend analysis and benchmarking across time periods.
\* Covers over 100 million public posts per day across social platforms, forums, news, and reviews, giving broad, multi-source visibility into consumer conversations.
\* Returns results from complex queries in seconds, reducing research turnaround from days or weeks to near-instant.
\* Visual drag-and-drop query builder removes the need for Boolean logic or coding, lowering the technical barrier for analysts and non-technical users alike.
\* Sentiment analysis goes beyond positive/negative classifications with nuanced categories, and emotion detection identifies specific emotions such as joy, love, and disgust for deeper consumer understanding.
\* Entity recognition tracks mentions of specific brands and individuals, supporting competitive intelligence and brand monitoring workflows.
\* Theme identification, including purchase intent and churn risk signals, surfaces actionable behavioral patterns from unstructured social text.
\* Query monitors with daily digest alerts and viral content detection keep teams informed of emerging trends and spikes without manual monitoring.
\* Customizable, shareable dashboards and reusable analysis templates standardize workflows and support consistent, repeatable research methodologies.
\* White-label dashboard exports allow agencies to deliver branded reporting directly to clients.
\* API access supports custom integrations, and custom data collection and processing options accommodate specialized or proprietary research requirements.
\* Unlimited queries and mentions on qualifying plans remove volume constraints for high-frequency research and enterprise-scale analysis.
\* GDPR and HIPAA compliant data sourcing, using only publicly accessible posts, reduces compliance risk for regulated industries.
\* AI Bundle add-on includes natural language querying via AI Assist, AI-generated dataset summaries for strategic insight extraction, and an AI Personas widget that automatically builds audience segments and persona profiles with per-persona sentiment analysis.
\* Generative AI summaries for daily digest alerts and predictive analytics for early viral content detection extend proactive monitoring capabilities for teams using the AI Bundle.
\* Hands-on client success support and onboarding accelerate time-to-value for new users and teams adopting the platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 83 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Infegy
- **Founded**: 2006

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: France, United States

## Features

- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Audience Analytics
- Audience Targeting
- Behaviour Tracking
- Benchmarking
- Brand Tracking
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Charting
- Collaboration Tools
- Competitive Analysis
- Competitor Monitoring

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Social Media Monitoring Software](https://www.getapp.co.nz/directory/1091/social-media-monitoring/software)

## Related Categories

- [Social Media Monitoring Software](https://www.getapp.co.nz/directory/1091/social-media-monitoring/software)
- [Social Media Analytics Tools](https://www.getapp.co.nz/directory/1607/social-media-analytics-tools/software)
- [Marketing Analytics Software](https://www.getapp.co.nz/directory/602/marketing-analytics/software)
- [Business Intelligence Tools](https://www.getapp.co.nz/directory/318/business-intelligence/software)
- [Market Research Software](https://www.getapp.co.nz/directory/889/market-research/software)

## Alternatives

1. [Brand24](https://www.getapp.co.nz/software/101485/brand24) — 4.7/5 (255 reviews)
2. [Hootsuite](https://www.getapp.co.nz/software/20432/hootsuite) — 4.4/5 (3803 reviews)
3. [Agorapulse](https://www.getapp.co.nz/software/91082/agorapulse) — 4.6/5 (713 reviews)
4. [YouScan](https://www.getapp.co.nz/software/114583/youscan) — 4.9/5 (124 reviews)
5. [Sprout Social](https://www.getapp.co.nz/software/20453/sprout-social) — 4.4/5 (608 reviews)

## Reviews

### "infegy review" — 4.0/5

> **Elisa** | *16 December 2024* | Market Research | Recommendation rating: 7.0/10
> 
> **Pros**: demographics analysis. compared with other tools is the one that has most info.
> 
> **Cons**: queries process. they are confusing to create.
> 
> I usually use it for demographic and trends analysis.

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### "Like the tool and liking it more ass I learn more." — 4.0/5

> **Koby** | *20 August 2024* | Sports | Recommendation rating: 8.0/10
> 
> **Pros**: The ability to snapshot multiple different queries at once and look at them individually and separately.
> 
> **Cons**: I wish I could mass change sentiment around a single word and look at different timeframes without having to open a new tab.
> 
> I have not found a better social listening tool and \[sensitive content hidden\] (our contact) is so helpful and always willing to jump on a call which is major for our whole team.

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### "Infegy Atlas" — 4.0/5

> **Ella** | *3 December 2024* | Market Research | Recommendation rating: 4.0/10
> 
> **Pros**: The comparison tools that allow me to look between different searches
> 
> **Cons**: Can be difficult to get exactly the right search that I want
> 
> Overall the experience has been positive

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### "Great tool for social media listening" — 5.0/5

> **Gaston** | *23 May 2023* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The fact that it's lightning fast and allows to create and modify queries on that fly, and even segment and compare queries to draw our insights in a pinch.
> 
> **Cons**: Sometimes indexed content doesn't exist in the actual platform it was pulled from and research gets truncated due to missing data points.
> 
> The tool is allowing me to perform more intricate searches since I don't have to wait for data pulls and are allowed to reduce signal to noise ratio quickly and hone in on interesting queries.

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### "No brainer...easy to use and fairly priced" — 5.0/5

> **Michael** | *2 August 2022* | Market Research | Recommendation rating: 10.0/10
> 
> **Pros**: The software is easy to use once you learn the basics. Then it's fun to explore. But what really helps is the support. \[SENSITIVE CONTENT\] (our Infegy Client Success lead), is really watching out for our success. This tool is intuitive, but training from an expert is priceless.  We will often train on the topics relevant to my clients, so there is utility and consideration in everything she does to support us...5 STARS\!
> 
> **Cons**: It would be great if it could give us live smart tips based on our queries,  to help make them better and tighter..AI perhaps/
> 
> Infegy Atlas has been an amazing, pragmatic and creative solution to help drive our business forward. Infegy helps us to be more informed about any and all of our clients, revealing understanding of expectations and opportunities for these business to more effectively lean into culture to grow.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2050010/atlas)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/infegy-atlas-1/> |
| en-AE | <https://www.getapp.ae/software/2050010/atlas> |
| en-AU | <https://www.getapp.com.au/software/2050010/atlas> |
| en-CA | <https://www.getapp.ca/software/2050010/atlas> |
| en-GB | <https://www.getapp.co.uk/software/2050010/atlas> |
| en-IE | <https://www.getapp.ie/software/2050010/atlas> |
| en-NZ | <https://www.getapp.co.nz/software/2050010/atlas> |
| en-SG | <https://www.getapp.sg/software/2050010/atlas> |
| en-ZA | <https://www.getapp.za.com/software/2050010/atlas> |
| fr | <https://www.getapp.fr/software/2050010/atlas> |
| fr-BE | <https://fr.getapp.be/software/2050010/atlas> |
| fr-CA | <https://fr.getapp.ca/software/2050010/atlas> |

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