Dental Intelligence
About Dental Intelligence
Dental Intelligence is the only end-to-end practice performance solution in dentistry. We help practices increase production, visits, and collections while decreasing overhead using actionable insights and automation. From Analytics to Patient Engagement, and even Insurance, Dental Intelligence gives you everything you need to grow faster and Practice Smarter.™
Current full-bundle integrations with Open Dental, Dentrix, and Eaglesoft.
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Modento is a lifesaver!
Reviewed on 6/01/2020
Increased patient compliance and improved communication without the inconvenience of picking up a...
Increased patient compliance and improved communication without the inconvenience of picking up a phone.
Pros
Expanded functionality. 100%. Modento features far outperform the competition. Aside from basically having a digital new employee (for a fraction of the cost), the paperless check in, treatment planning, consent forms and voicemail drops are definitely our favorite features so far. There is not a single thing to dislike.
Cons
Initially, integration with Eaglesoft was limited, however I was informed that advanced integration was in process. Which Modento quickly delivered much quicker than anticipated.
Reasons for Choosing Dental Intelligence
Limited functionality, and no direct integration with our practice management software aside from appointment confirmations.Switched From
Lighthouse 360Reasons for Switching to Dental Intelligence
Modento offered advanced features, our standing customer service and seamless integration with PMS.Response from Dental Intelligence
Thanks for leaving us a review! We are happy to hear that Modento is such an important part of your daily operations. Hope you don't mind us stealing your description of Modento as "a digital new employee at a fraction of the cost" :)
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Engagement System!
Reviewed on 15/06/2023
Dental Intel has help our office by keeping our schedules filled, and we are currently booked out...
Dental Intel has help our office by keeping our schedules filled, and we are currently booked out till October for Hygiene and August for Providers!
Pros
The recall is great and has lots of ways to filter from age, no apt made, last apt and more. They also have an online scheduling that keeps track of HYG past due, unscheduled TX, broken appointments and can pull from our ASAP list! Even if you do not want patients to be able to make their own apt (we do not) the rest of the information that DI can tack is so worth it, and to be able to pull from the ASAP list is a game changer! Plus, they offer so much more, really is the best engagement system we have used!
Cons
We do not use the Analytics. I am sure it is great!, however just something our office feels we do not need
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Beware of Dental Intelligence
Reviewed on 29/07/2023
Absolute trash of a company. I’ve spoken to 3 people there including [sensitive content hidden] to...
Absolute trash of a company. I’ve spoken to 3 people there including [sensitive content hidden] to cancel this account. We signed up for a two-year term but after switching softwares we can no longer use them. Nothing in our agreement says we can’t cancel before the term ends and yet they continue charging our card. We keep disputing and getting our funds back but no one there will listen and just stop charging our card. Do not trust this company. They are a knockoff of Dentrix Patient Engage and the records don't pull seamlessly. You’re better off with a software that fully integrates with Dentrix like Patient Engage or a software with more robust patient forms like Weave.
Pros
confirmation emailsThat’s all this company does well
Cons
Customer serviceMorning huddles don’t pull accurate data Patient forms do not integrate with dentrix
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I definately recommend DI to my friend's and colleages
Reviewed on 15/07/2024
Other than the refreshing situation, I love Dental Intel we have used it for close to 5 years now...
Other than the refreshing situation, I love Dental Intel we have used it for close to 5 years now and so far it has only improved with time.
Pros
I love how much it can do for you in so many different areas of front office work. I also love that I can view claims and easily filter through what I need. The analytics are one of our Doctors favorites! We also use the morning huddle every day!!
Cons
The only complaint I have is that it only refreshes over night. So When you do stuff to change something, for instance when I close a claim in eaglesoft, it still shows as open in DI, until the next day.
Response from Dental Intelligence
Hello Jennifer,
Thank you so much for your review! We are glad to hear Dental Intelligence has been a helpful tool to your office for the past 5 years. We are always looking to make further improvements to the software and it is helpful to know the updates we have made have been what our customers have wanted!
Thank you again for your feedback.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helped with Covid19 protocols AND so much MORE
Reviewed on 5/02/2021
It's been easy from the get-go, I really can't ask for more. I do hope as they become more popular...
It's been easy from the get-go, I really can't ask for more. I do hope as they become more popular and grow in size, their top notch customer service stays at the level I have grown accustomed to.
Pros
Customer service has been the best I've experienced in my 12 years of practice and 10 years of practice ownership. It's a company based in another state than I am in, but it feels like they are right next to us because we can text, call, email and they are right there! The software itself is easy to use, easy to implement and once again, they were right there when we needed anything. The platform is nice to look at, gives it a high quality feel, great user experience for us and the patients. They're are always updating their features and gives a monthly announcement and video on the new updates. It's very impressive.
Cons
If I could go in and edit my own health history forms that would be fantastic, but maybe in the future. Currently, we email in the edits and it's done in a few short hours or a day. So it's not a problem, just a wish list.
Response from Dental Intelligence
Hi Jessica! Thank you for taking the time to leave us a review, and for that awesome testament to our customer support! Customer service is a top priority for us, so please know that we are deeply committed to maintaining excellence in support as we grow. Glad that you find the monthly software update videos helpful and informative, too! I also want to let you know that a user-facing forms editor is under development as we speak no firm release date yet, but we hear you and we're working toward it :)
Dental Intelligence FAQs
Below are some frequently asked questions for Dental Intelligence.Q. What type of pricing plans does Dental Intelligence offer?
Dental Intelligence offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact Dental Intelligence directly for pricing details.
Q. Who are the typical users of Dental Intelligence?
Dental Intelligence has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Dental Intelligence support?
Dental Intelligence supports the following languages:
English
Q. Does Dental Intelligence support mobile devices?
Dental Intelligence supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Dental Intelligence integrate with?
Dental Intelligence integrates with the following applications:
Swell, Vyne
Q. What level of support does Dental Intelligence offer?
Dental Intelligence offers the following support options:
Chat
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