--- description: Learn how ISNetworld can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ISNetworld Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Supply Chain Management Software](/directory/333/supply-chain-management/software) > [ISNetworld](/software/2049826/isnetworld) # ISNetworld Canonical: https://www.getapp.co.nz/software/2049826/isnetworld Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/2049826/isnetworld?page=2) > ISN is a cloud-based solution that helps businesses hire clients and connect with required contractors. The platform enables supervisors to manage the entire contractor qualification process by providing clients with current information. > > Verdict: Rated **2.7/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.7/5** | 35 Reviews | | Ease of Use | 2.5/5 | Based on overall reviews | | Customer Support | 2.5/5 | Based on overall reviews | | Value for Money | 2.1/5 | Based on overall reviews | | Features | 2.5/5 | Based on overall reviews | | Recommendation percentage | 30% | (3/10 Likelihood to recommend) | ## About the vendor - **Company**: ISN Software - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$875.00 - **Pricing model**: Other - **Pricing Details**: annual fee plus a one-time account set-up fee - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Audit Management - Audit Trail - Bid Management - Communication Management - Compliance Management - Compliance Tracking - Contractor Database - Dashboard - Data Analysis Tools - Data Collection - Data Visualisation - Document Management - Environmental Compliance - Forms Management - Incident Management - Job Management - Mobile Access - Mobile App ## Support Options - FAQs/Forum - Phone Support ## Category - [Supply Chain Management Software](https://www.getapp.co.nz/directory/333/supply-chain-management/software) ## Related Categories - [Supply Chain Management Software](https://www.getapp.co.nz/directory/333/supply-chain-management/software) - [Facility Management Software](https://www.getapp.co.nz/directory/323/facility-management/software) - [Compliance Software](https://www.getapp.co.nz/directory/243/compliance/software) - [Oil and Gas Software](https://www.getapp.co.nz/directory/660/oil-gas/software) - [Contractor Software](https://www.getapp.co.nz/directory/1011/contractor-management/software) ## Alternatives 1. [ManageEngine Network Configuration Manager](https://www.getapp.co.nz/software/2055590/network-configuration-manager) — 4.5/5 (281 reviews) 2. [Xero](https://www.getapp.co.nz/software/1671/xero) — 4.4/5 (3273 reviews) 3. [Scrut Automation](https://www.getapp.co.nz/software/2079223/scrut) — 4.9/5 (138 reviews) 4. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (5058 reviews) 5. [MasterControl Quality Excellence](https://www.getapp.co.nz/software/104305/mastercontrol) — 4.5/5 (526 reviews) ## Reviews ### "Amazing Compliance Program" — 5.0/5 > **Stephanie** | *24 February 2021* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: The integration with this program was virtually the easiest process we've experienced. It is an amazing compliance tracker and incredibly convenient for our customer and third party companies we deal with. > > **Cons**: Honestly, there isn't a lot to complain about with this program. It functions operationally as well as an easy to administer and keep up with at all times. > > Their support team is a great help and has a quick response time whenever help is needed. The grading tracker is a convenient tool for our customers to keep up and maintain all required qualifications as well. ----- ### "Exceptional Safety System" — 5.0/5 > **Leanne** | *27 May 2019* | Construction | Recommendation rating: 10.0/10 > > **Pros**: This is excellent software to keep your safety information up to date and all in one location. We can share great ideas and safety news and procedures and you can make yourself visible to other companies. ISNetworld also offers exceptional customer service, I have had questions and utilized the chat button. Within minutes I was interacting with a person who was able to help me. > > **Cons**: The scoring matrices can be a little archaic. For a smaller company, the TRIF rate should be calculated differently. It is important for ISNetworld to champion changes in the way safety is "graded". > > Overall, this is the software that all construction companies should be utilizing\! ----- ### "Horrible Customer Service" — 1.0/5 > **Ray** | *3 April 2024* | Environmental Services | Recommendation rating: 0.0/10 > > **Pros**: I don't like anything. It is just a way to download costs onto small contractors. > > **Cons**: They emailed me constantly once an invoice was issued to pay the invoice - after that radio silence. No instructions or guidance was provided at all. Their only chat is not with a live human but is a crappy chatbot that doesn't actually answer questions and only lets you choose pre-identified questions. You have to fill out a form to get help, and only then does it allow you to call the support number. You have to navigate an auto-responder menu and sit on hold to talk to a live human (just keep hitting "0" until the system passes you on to a live human). > > Extremely frustrating so far, and I am not even completely set up yet. ----- ### "Bait & Switch - No REFUNDS" — 2.0/5 > **Jake** | *9 June 2020* | Construction | Recommendation rating: 0.0/10 > > **Pros**: Not many. We were required to pay for the service to do work with Southern California Edison. > > **Cons**: Parameters set by SCE are very difficult to achieve. You don't know if you qualify to do work with them until you purchase the service - 160 employees = $4,200. Too many forms to continuously update and they only really look at EMR. So too much time spent trying to work within SCE limits and no work (no return on investment) I asked ISN to close the account. "ISN does not issue refunds." > > BAD. It's a catch 22. You either don't do work for the client but you don't know if you can qualify until you purchase the service. If you don't qualify you just paid a lot of money to find out the hard way that you don't qualify. Customer service is quick to respond though and let you know that they are taking your money for a service that you may or may not qualify to do the work and they don't care either way. ----- ### "Terrible and time consuming, avoid inflicting the pain and cost of this product on anyone" — 1.0/5 > **David** | *25 March 2022* | Oil & Energy | Recommendation rating: 2.0/10 > > **Pros**: The software does connect with a lot of companies. > > **Cons**: This is the definition of "Scope Creep" in a software. This product started as a focused safety product and has now grown into a difficult and unwieldy mass of permissions, trainings and connections. > > If a client uses this software we have to increase our bid to account for the time spent managing another software. We avoid using this software at all costs and look for manual ways to interact with the client on safety and compliance to lower our cost of doing business. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/2049826/isnetworld?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2049826/isnetworld) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data