---
description: Learn how Uptok can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Uptok Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Uptok](/software/2049102/uptok)

# Uptok

Canonical: https://www.getapp.co.nz/software/2049102/uptok

> Face-to-face video sessions with high-intent shoppers on your e-commerce store. Conduct demos, suggest products and offer discounts seamlessly with our Shopify app. The session stays connected from page to page. Ensures maximum face time between your salespeople and the most active shoppers.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Uptok

•&#9;Greet incoming shoppers one-on-one.&#10;•&#9;Assist shoppers with finding products and building order item-by-item. The session stays connected from page to page across the site.&#10;•&#9;Built for Maximum face time.&#10;•&#9;On busy days, assist shoppers in a queue. During slow hours, greet serious shoppers proactively. Our algorithm ensures maximum face time.&#10;•&#9;Suggest other products during sessions (Shopify).&#10;•&#9;Look up products on your site and send suggestions to the shopper. The products pops up right above the video. Follow along with the shopper as they browse across the site.&#10;•&#9;Offer personal discounts live (Shopify).&#10;•&#9;Generate single-use discount codes during sessions and send to the shoppers. These personalized codes are ready for redemption at checkout.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Uptok

## Commercial Context

- **Starting Price**: US$99.99
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: SOLO PLAN &#10;$99.99/month&#10;&#10;- 1 salesperson&#10;- Greet one shopper at a time&#10;- Unlimited 1:1 sessions&#10;&#10;TEAM&#10;$199.99/month&#10;&#10;- Up to 5 salespeople&#10;- Greet multiple shoppers at a time&#10;- Unlimited 1:1 sessions
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- CRM
- Chat/Messaging
- Customer Database
- Customer Experience Management
- Lead Generation
- Live Chat
- Video Support

## Integrations (6 total)

- Adobe Commerce
- BigCommerce
- Shopify
- Squarespace
- Wix
- WooCommerce

## Support Options

- Email/Help Desk
- Chat

## Category

- [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software)
- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)
- [Video Conferencing Software](https://www.getapp.co.nz/directory/528/video-conferencing/software)
- [Video Marketing Software](https://www.getapp.co.nz/directory/1831/video-marketing/software)
- [Customer Engagement Software](https://www.getapp.co.nz/directory/650/customer-engagement/software)

## Alternatives

1. [WelcomeTrack](https://www.getapp.co.nz/software/2053726/welcometrack) — 4.0/5 (1 reviews)
2. [Flowcode](https://www.getapp.co.nz/software/2066682/flowcode) — 4.5/5 (2 reviews)
3. [Click2Magic](https://www.getapp.co.nz/software/2045751/click2magic) — 5.0/5 (1 reviews)
4. [Askable](https://www.getapp.co.nz/software/2050765/askable) — 5.0/5 (2 reviews)
5. [Flooid](https://www.getapp.co.nz/software/2076137/flooid) — 2.5/5 (2 reviews)

## Reviews

### "Great Company" — 5.0/5

> **Yury** | *30 July 2024* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Love Uptok\! It's been amazing for connecting with our customers right when they need us, making our support feel personal and immediate. The team was fantastic with onboarding and super available for support, ensuring we were fully set up and ready to go. Highly recommend\!
> 
> **Cons**: Nothing uptok is very easy to use and the team is great

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2049102/uptok)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/uptok/> |
| en-AE | <https://www.getapp.ae/software/2049102/uptok> |
| en-AU | <https://www.getapp.com.au/software/2049102/uptok> |
| en-CA | <https://www.getapp.ca/software/2049102/uptok> |
| en-GB | <https://www.getapp.co.uk/software/2049102/uptok> |
| en-IE | <https://www.getapp.ie/software/2049102/uptok> |
| en-NZ | <https://www.getapp.co.nz/software/2049102/uptok> |
| en-SG | <https://www.getapp.sg/software/2049102/uptok> |
| en-ZA | <https://www.getapp.za.com/software/2049102/uptok> |

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