---
description: Learn how SmartRoutes can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: SmartRoutes Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Route Planning Software](/directory/1363/route-planning/software) > [SmartRoutes](/software/2048896/smartroutes)

# SmartRoutes

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> SmartRoutes is an end-to-end logistics planning and management platform. With SmartRoutes, logistics teams can plan routes, capture PODs, automate notifications and track fleets all from one platform.
> 
> Verdict: Rated **4.9/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SmartRoutes

The key features of SmartRoutes all combine to save your business thousands in delivery costs, whilst providing a 5-star delivery experience for your customers.

Some of the key features of SmartRoutes Delivery Route Planner include:

- Route Planning

SmartRoutes allows you to plan routes for multiple drivers and vehicles in a matter of minutes.

Simply input your order details, set your drivers and vehicles availability, and have routes created for your drivers.

- Route Optimization

With multiple vehicles, finding the most efficient way to complete your deliveries is a challenge that's near-impossible to solve manually.

Our solution relies on industry-leading algorithms to find the most efficient way for your fleet to serve each stop.

- Live Vehicle Tracking

With built-tin GPS tracking in the Driver App, you can see where your drivers are at any given time, and how many deliveries are completed.

It also provides real-time delivery ETA's, making customer communications more honest and efficient.

- Route Navigation

Drivers can take advantage of GPS route navigation within the Driver App, eliminating roadside-routing and making their jobs easier and safer.

- Customer Notifications

SmartRoutes can send automated SMS and email notifications to customers with expected delivery times.

These automated communications can eliminate customer queries, and provides customers with a great experience.

- Electronic Proof-of-Delivery

Capturing photo and signature proof-of-delivery within the Driver App gives better clarity to customers, support staff and drivers.

When ePODs are captured, they're instantly transferred to the Desktop App where all the team can access them by clicking on an individual delivery. 

- Bespoke Integrations

Whether you use a WMS or have an eCommerce website, we can help integrate your current processes with our delivery route planner.

Automated route plans pulled from orders can save hours in manual planning and routing.

We have ready-made API's for popular solutions like Shopify, WooCommerce, Microsoft Dynamics, and TomTom Trackers.

- Reporting 

Understanding where your business is most efficient and where improvements can be made is critical to long-term success.

Driver and route analytics, delivery reports and customer databases can help you to transform your delivery business into a well-oiled machine.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 8 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smart Routes

## Commercial Context

- **Starting Price**: €29.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: STANDARD - $29 - Per vehicle - per month
Unlimited drivers
Route Planning and Optimization
Driver app

PREMIUM - $49 - Per vehicle - per month
Unlimited drivers
All Standard Features +
Fleet tracking
Proof of delivery
Customer notifications 
Live package tracking portal

ENTERPRISE - $1000 per month
Custom pricing
All Standard and Premium features +
API \& custom integrations
White labelling
Customized Reports
Multi-depot structure
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, Ireland, United Kingdom, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Scheduling
- Barcode Recognition
- Barcode/Ticket Scanning
- Communication Management
- Customer Database
- Customer Management
- Customer Portal
- Data Import/Export
- Delivery Management
- Delivery Tracking
- Digital Signature
- Dispatch Management
- Drag & Drop
- Driver ETA
- Driver Management

## Integrations (5 total)

- Access Mintsoft
- Azyra
- Herbst Enterprise
- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Route Planning Software](https://www.getapp.co.nz/directory/1363/route-planning/software)

## Related Categories

- [Route Planning Software](https://www.getapp.co.nz/directory/1363/route-planning/software)
- [Courier Software](https://www.getapp.co.nz/directory/997/courier/software)
- [Delivery Management Software](https://www.getapp.co.nz/directory/1203/delivery-management/software)
- [Transportation Dispatch Software](https://www.getapp.co.nz/directory/223/transportation-dispatch/software)
- [Order Management Software](https://www.getapp.co.nz/directory/594/order-management/software)

## Alternatives

1. [Elite EXTRA](https://www.getapp.co.nz/software/120399/elite-extra) — 4.7/5 (388 reviews)
2. [Metrobi](https://www.getapp.co.nz/software/2072003/metrobi-delivery-planning-software) — 4.9/5 (95 reviews)
3. [Track-POD](https://www.getapp.co.nz/software/116355/track-pod) — 4.7/5 (140 reviews)
4. [OptimoRoute](https://www.getapp.co.nz/software/107281/optimoroute) — 4.6/5 (268 reviews)
5. [Driv.in](https://www.getapp.co.nz/software/2057257/driv-in) — 4.7/5 (150 reviews)

## Reviews

### "This route planning software is fantastic" — 5.0/5

> **Mark** | *26 August 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: SmartRoutes has saved our team huge amounts of time in organizing routes, splitting hundreds of properties into appropriate number of days. Prior to this we organised routes manually which took HOURS and was much less efficient on route planning. Now it take minutes for the whole month
> 
> **Cons**: We don't have grumbles about the system. It works exactly the way we need it to. If we have had any issues then it is usually us needing to learn more about existing or new features.
> 
> Efficient, smooth and extremely helpful. I am delighted with the system and it's seamless nature of planning routes and splitting large numbers of visits into days with the most efficient routes

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### "By far the best Last Mile application available\!" — 5.0/5

> **Mark** | *2 December 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: By far the best Last Mile application available. We're a seasonal business and the flexibility to increase and decrease our subscription monthly makes a huge difference to us. The geo-location feature is a gamechanger, creating and editing zones to maximise deliveries.
> 
> **Cons**: The inability to customise the api calls.

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### "Essential for delivery business" — 4.0/5

> **Daniel** | *22 June 2021* | Furniture | Recommendation rating: 9.0/10
> 
> **Pros**: The use of use and features like route optimisation so far. There is still plenty room for improvement but I truly believe that with such dedicated team the sky is the limit.
> 
> **Cons**: I wish the customer tracking feature would be introduced soon along side customer communication hub of some sort which would be linked to mobile number etc.
> 
> This software saves me a lot o f time therefore this is exceptional value for money. Once it improves it will become a MUST have application for Selsey UK and companies alike.

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### "Review of Smartroutes by JGrennan and Sons" — 5.0/5

> **David** | *26 August 2026* | Wholesale | Recommendation rating: 9.0/10
> 
> **Pros**: SmartRoutes is a comprehensive route planning and delivery management platform that operate our delivery fleets. It combines route optimisation, driver management, fleet tracking, proof of delivery (POD), and customer notifications into a single solution. With a good support service and a development team that are always looking to make improvements to their solution.
> 
> **Cons**: The platform uses a per-vehicle pricing model, which can become a significant cost for larger fleets. Businesses need to balance the efficiency gains against ongoing subscription costs.
> 
> SmartRoutes is an excellent choice for distribution companies, wholesalers, food producers, and logistics operators looking to streamline delivery operations. Its combination of route optimisation, real-time tracking, proof of delivery, and automated customer communication makes it particularly attractive for organisations seeking to improve fleet productivity and customer service.
For companies managing multiple delivery vehicles and daily route planning, SmartRoutes can deliver measurable savings in time, fuel costs, and administrative effort while providing better visibility across the entire delivery process.

-----

### "Review of SmartRoutes by STS." — 5.0/5

> **Thomas** | *20 August 2026* | Renewables & Environment | Recommendation rating: 9.0/10
> 
> **Pros**: They have been willing to adapt to the company's needs, and they are responsive to requests for support.
> 
> **Cons**: At times, It is difficult to make trips that match the customers' timelines.  On a multiple day trip, the formatting doesn't always go the date you want when you are developing a plan to meet the customers' needs.
> 
> For the most part, SmartRoutes meets our logistic team's needs. SmartRoutes provides a beneficial service to your company.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2048896/smartroutes)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/transportation-logistics-software/a/smartroutes/> |
| en-AE | <https://www.getapp.ae/software/2048896/smartroutes> |
| en-AU | <https://www.getapp.com.au/software/2048896/smartroutes> |
| en-CA | <https://www.getapp.ca/software/2048896/smartroutes> |
| en-GB | <https://www.getapp.co.uk/software/2048896/smartroutes> |
| en-IE | <https://www.getapp.ie/software/2048896/smartroutes> |
| en-NZ | <https://www.getapp.co.nz/software/2048896/smartroutes> |
| en-SG | <https://www.getapp.sg/software/2048896/smartroutes> |
| en-ZA | <https://www.getapp.za.com/software/2048896/smartroutes> |

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