About BlueIQ
BlueIQ's revenue opportunities module enables team members to track scheduled patients based on custom filters, such as procedure, case, appointment type, referral, and provider. It lets business leaders set organizational goals, track profits in real-time, manage overhead expenses, and engage team members from within a unified interface. It also lets team members maintain a contact repository with details, such as patient name, phone number, family information, notes, and interaction history.
BlueIQ allows administrators to connect the platform with Google Analytics and Facebook Marketing to gain insights into new patients, lead acquisition costs, revenue per referral source, and patient demographics. It also lets employees identify daily production opportunities, fill schedule gaps, and conduct follow-up processes.
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Understand your numbers easier
Reviewed on 3/12/2021
My experience has been great. It is easier to see who owes, who isn't scheduled, and what our...
My experience has been great. It is easier to see who owes, who isn't scheduled, and what our stats are.
Pros
The dashboards are customizable, so I can place the numbers I look at the most in the places I will see them the easiest. Also, I can filter which stats go to which category, so the tracking is specific to my office. I can run reports in other programs to see these numbers, but BlueIQ saves me time by already having the data ready in an easy to understand format
Cons
I don't like that on the app I can only see daily or monthly stats. I would like the option to see weekly or yearly there as well. Also, I wish the product would let me choose quarterly stats or a customized date range. Sometimes we want to see numbers for other time frames, and there doesn't seem to be the ability to do so.
Response from BlueIQ
Hello Dr. Brett,
Thank you for your kind review! We LOVE that you are a part of the BlueIQ Nation. Its great to hear that you are enjoying BlueIQ's data customization. We really appreciate your detailed review and the fact that you are saving time and money with BlueIQ. We do have custom time frames for your stats please reach out to [email protected] so they can show you how its done.
Thank you also for your feedback and highlighting where we can do better. I'm pleased to inform you that we are rolling out a new mobile app very soon that has the options you are wanting. We will keep you posted so you will know first hand when it is finalized and ready to go.
Thanks again.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Blue IQ Rocks
Reviewed on 3/12/2021
It has been great. It has helped me gain control of practice data and learn to improve our...
It has been great. It has helped me gain control of practice data and learn to improve our processes and easily see how the practice is doing in one place. And I no longer have to spend long hours doing data entry or having staff spend hours doing data entry- it pulls directly from the software we use.
Pros
This is a great piece of data analytic software that allows you to easily track your data and progress across multiple platforms in one place. It connects with google, facebook, quickbooks and your EMR to allow you to track all kinds of critical data for your practice. This is a must have for individual clinic owners.
Cons
I'd love to see them to continue to add compatibility with other programs and platforms. I'd also like to see their mobile app become as powerful as the desktop app. But really no complaints with this software.
Response from BlueIQ
Hello Dr. Sam,
Thank you for the wonderful review and for taking the time to share your feedback with BlueIQ. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
I am pleased to let you know that we are building more connections, we are releasing our Eclipse and ChiroCat connection soon, we also have Genesis and ChiroTouch. Plus we are releasing a new mobile app with the powerful features of the desktop like you are requesting. We will let you know as soon as its available. Thanks for being a valued member of the BlueIQ Nation!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Unable to Customize
Reviewed on 23/11/2021
Set-up was easy, but having team members who aren't tech savvy use it on a daily or even weekly...
Set-up was easy, but having team members who aren't tech savvy use it on a daily or even weekly basis was a struggle. The platform is easy to navigate if you are adaptable with new software, otherwise, it takes a lot of training.
Team was pleasant enough, but weren't able to correct the number discrepancies.
Pros
Liked how the software pointed out active patients, patients coming in with family members needing to visit, money left on the table, and stats for each provider.
Cons
The numbers from BlueIQ did not match the system numbers. The daily, weekly, monthly, yearly production and collection numbers were never accurate and for that reason, I was unable to continue use of BlueIQ. At the price point, it wasn't something I was able to overlook.
Response from BlueIQ
Hi Dr. Meg. We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service with data precision and we would like to make things right.
Please give us a call at 801-683-0859 to determine how we can provide you with a solution. We value our customers' opinions and would like to thank you for bringing this to our attention. We have invested a tremendous amount of resources and now have 99% data accuracy. Please schedule with our support team to do a data precision call and we will make sure your data matches up! Thanks for being a part of the BlueIQ Nation.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good starting point, improvements required.
Reviewed on 19/11/2021
Overall experience is quite good as the program does track statistics which would otherwise be...
Overall experience is quite good as the program does track statistics which would otherwise be difficult/time consuming. Customer service is slow to respond and we often have to re-ask the same question. We have been told things are "being looked into" and then never hear back. The trainer, [SENSITIVE CONTENT] (I think), is very good!
Pros
The features that we use regularly are the Weekly Reports with data such as rebooking percentage, show percentage and patient visits numbers. These are helpful as a snapshot into how the previous week went and to ensure the statistics are trending in the right direction.
Cons
The settings are rigid which makes it difficult to track long term statistics (patient still on care 30-, 60-, 90 days +) when the patient is seeing more than one chiropractor. Retention type statistics are difficult to manually track and it would be good to see this data presented differently in order to really gain a benefit from monitoring this statistic.
Response from BlueIQ
Hi Larni! Thank you so much for being a part of the BlueIQ Nation. First of all, thank you for sharing your feedback with uswe really value your input and flagging up areas where we can further improve. I'm so happy to hear that our trainers were able to help you and you had a good experience. We add new metrics and features as quickly as we can and are always innovating. Since BlueIQ is an add on to your EHR/PMS some things can't be tracked if your EHR doesn't have the data that we can pull from.
I apologize that our customer service has been slow to respond when you needed help. Please reach out to me personally through our website chat if that ever happens again. In the future you should get responses to your support needs in 24 hours or less. Email [email protected] or call our team at 801-683-0859. Thank you again for being a valued member of our BlueIQ nation.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helps Keep Our Team On Track
Reviewed on 19/11/2021
Overall pleased with our experience with BlueIQ. It has been a good tool for keeping our team on...
Overall pleased with our experience with BlueIQ. It has been a good tool for keeping our team on track. We are tracking growth and building towards better systems to ensure and prepare for future growth. BlueIQ is a major part of that planning and preparation.
Pros
Simple Interface.
Easy to Set Up.
Good Integration with Chirotouch and other software.
Data is clear and charts and diagrams make it easy to track.
Deep diving into data is simple.
Cons
"Training" is less nuts and bolts and more inspirational and motivational.
Limited in some data tracking in Chirotouch integration. (i.e. Patient Information tracking)
Response from BlueIQ
Hi Dr. Jerod. Thank you for being a part of the BlueIQ Nation! We are so happy to hear that we can help your team stay on track. Thank you so much for taking the time to share your thoughts. We would love to help you with higher-level training where you can get very personalized practice growth. Check out www.blueiqchiro.com/grow. Get your Chiropractic MBA, Master the Business side of your practice. Get Control of your numbers. Plus Get FREE Access to our brand new Two Way Texting Feature. Go from where you are now to where you want to be. As a way of saying thanks for leaving this review reach out any time to our support team for further training or if you have any questions with your dashboards. Email [email protected]. Thanks again!
BlueIQ FAQs
Below are some frequently asked questions for BlueIQ.Q. What type of pricing plans does BlueIQ offer?
BlueIQ offers the following pricing plans:
- Starting from: US$149.00/month
- Pricing model: Subscription
- Free Trial: Available
BlueIQ offers single location and multi-location pricing with four tiers, BlueIQ Dash, BlueIQ Insights, BlueIQ Plus and BlueIQ Platinum.
Q. Who are the typical users of BlueIQ?
BlueIQ has the following typical customers:
2–10, 11–50
Q. What languages does BlueIQ support?
BlueIQ supports the following languages:
English
Q. Does BlueIQ support mobile devices?
BlueIQ supports the following devices:
Q. What other apps does BlueIQ integrate with?
BlueIQ integrates with the following applications:
ChiroTouch, Dentrix, Eaglesoft, Genesis, Open Dental
Q. What level of support does BlueIQ offer?
BlueIQ offers the following support options:
FAQs/Forum, Phone Support, Chat
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