About Eaglesoft
Eaglesoft is a dental practice management solution that helps clinics assists with medical charting, patient scheduling, and insurance claims processing. Features include performance metrics, reporting, billing statement creation, appointment queue management, and patient arrival tracking.
The application enables practitioners to create coverage books and estimate the amount to be paid by insurance providers. Dental practitioners can set up notifications concerning patient’s care or records, re-list appointment deleted from schedules, and book family appointments. It helps professionals manage care plans, distribute payments across multiple accounts, and set up supplemental insurance plans for patients. Employees can also automate account ageing reports, highlight transactions in ledgers and generate invoices.
Eaglesoft allows clinics to manage charges for single or multiple family members, view patient’s balance and payment status, and apply payments to a specific line item in a patient’s history. Users can also integrate the platform with various third-party imaging software such as Planmeca, Sidexis Imaging, Soredex, and more.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The better of the dental software available, in my opinion.
Reviewed on 18/05/2020
EagleSoft has been not only exceptional with teaching the user how to run their software, but they...
EagleSoft has been not only exceptional with teaching the user how to run their software, but they have gone above and beyond to implement strategic tools to ensure your success in its application. Within the software, you are given an opportunity to use a practice-mode, where the user can input information into the program without it interrupting the company's actual patient records. I never felt like I got lost in the software and could not find a way out, whether it was on my own accord or with the help of a readily available support staff.
Pros
This was by far the easiest dental software that I have learned to use in the healthcare field. The software interface is simple and straightforward, which helps when you are new to the software and have not quite memorized where everything is. The one feature that I found to be the best and most helpful for myself was the patient charting portion. I have used other software where this has been an issue in the past so it was refreshing to have this specific part flow so effortlessly.
Cons
There were no areas within this software that I found to be subpar or unhelpful to me throughout my use of it. It would be wrong of me to even say that I found something within this software that made me like it less, because in all honesty there just was nothing I did not like about it.
Response from Patterson Dental Supply
We truly value your positive feedback and are happy to hear you are loving Eaglesoft. We are here for you if any future questions should arise. Thank you!
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My excellent experiences with Eaglesoft's service team have made me a loyal customer
Reviewed on 5/07/2018
Pros
I have tried, and used, many different dental practice management software systems, and I have concluded that Eaglesoft is by far the best system on the market. It is both easy to use, and user-friendly. The customer service, support, and live help features are outstanding - the staff are friendly, very knowledgeable, willing to work with you and very effective at solving problems. Updates are released regularly, and they often include great enhancements. Eaglesoft has a lot of features and capabilities; it is great to have them all in the same system and able to be easily integrated with other applications we use. Using Eaglesoft saves our practice a lot of time, money, and headaches.
Cons
There are definitely some enhancements that should be made; my office has put in quite a few enhancement requests recently. There are some issues with editing insurance company information and sending claims that need to be worked out a little better. I wish it had better capabilities in tracking financial and performance metrics, as well as making that data more accessible and in a friendlier format. I am also not impressed with the time clock, and have recently decided to use a time clock system that is included in the human resources management system we use. That is another improvement Eaglesoft could make - have more human resources capabilities, or perhaps have Patterson create a human resources application that integrates with Eaglesoft (like RevenueWell for patient management).
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
2nd worst dental software on market
Reviewed on 20/02/2018
I have now been using this dental program for two years with two of the three offices that I manage...
I have now been using this dental program for two years with two of the three offices that I manage and since I know four dental programs (Cloud, Dentrix Soft-dent, and Eagle soft) I am very unhappy with the design of this program and the lack of corrections with the updates since they have had two updates with barely and valid or needed changes even after my hundreds of phone calls and suggestions. I feel whom ever made this software had not enough dental knowledge when it came to the front/back office and the actual service workings
Pros
ease of scanning paperwork
certain reports are very helpful
task manager helps to remind staff members of specific things that may need to be done.
Cons
Claim processing/editing
Service editing
lack of Program compatibility
Treatment planning
Tabbing
reports printing all open claims (It never prints them all)
Also another suggestion any time an appointment is moved/Changed it should auto log in the notes whom did it to help larger offices save time
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Eaglesoft is great
Reviewed on 27/04/2021
Eagle Soft has been working for the office for several years.
Eagle Soft has been working for the office for several years.
Pros
I am learning Eaglesoft without training and find that it is very user friendly. I had filled in at a couple offices and they just did not have time to train me so I just had to figure it out. It was not hard. The designers were very good and made it easy to use .
Cons
I came from using PracticeWorks for 20 years followed by OpenDental for a shorter time. Of course, changing to a different program is always challenging. Again, I probably should have had some training and still can not figure out how to generate certain reports. If I am trying to balance the morning (if it has been a busy morning I like to balance at lunch so if there are mistakes I don't wait until end of day to fix them), I can not generate collection/ production report.
Response from Patterson Dental Supply
Thank you for your feedback and we are happy to hear you find Eaglesoft user friendly. The Patterson Technology Center Support Specialists are available to help you with any questions and you can contact us at 800-475-5036. Please also let us know if you are interested in having a Patterson Technology Advisor contact you to discuss your training needs.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Eaglesoft....easy peasy!
Reviewed on 18/12/2019
Used it for 15 years throughout my dental career, and I am completely smitten over this software,...
Used it for 15 years throughout my dental career, and I am completely smitten over this software, so much in fact, that I interview for Dental offices that only run off of this software in their practice.
Pros
The ease of use comes in the many different shortcuts to get to where you want to go- images to chart....chart to notes.....notes to front schedule....there’s a shortcut to wherever you need to go next!
Cons
Sometimes it shuts itself down or kicks me out of my application for “an illegal operation” however I did no such thing
Response from Patterson Dental Supply
Hello!
We are pleased to hear that you are using shortcuts within Eaglesoft to make your day to day functions easier. However, we are sorry to hear that you are experiencing problems with being kicked out. Our support team is happy to help you figure out the cause of this and resolve the issue (1-800-475-5036). To quickly resolve this issue, prior to calling our support line, please determine what was being done in Eaglesoft when this illegal operation occurred, click the details button and write down the entire message that is shown.
Eaglesoft FAQs
Below are some frequently asked questions for Eaglesoft.Q. What type of pricing plans does Eaglesoft offer?
Eaglesoft offers the following pricing plans:
- Free Trial: Available
Contact Patterson Dental Supply for pricing details.
Q. Who are the typical users of Eaglesoft?
Eaglesoft has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Eaglesoft support?
Eaglesoft supports the following languages:
English
Q. Does Eaglesoft support mobile devices?
Eaglesoft supports the following devices:
Q. What other apps does Eaglesoft integrate with?
Eaglesoft integrates with the following applications:
DEXIS Eleven, EVAsoft Dental Image Management, Legwork, Modento, Planmeca Romexis, Weave
Q. What level of support does Eaglesoft offer?
Eaglesoft offers the following support options:
FAQs/Forum, Chat
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