Mindflash

Pros

Ease of use. Great Customer Support. Intuitive for users. Easy to create a course, series and catalog as well as upload content. Great flexibility and choice when it comes to creating a quiz and an evaluation. I like that you can integrate with Shopify for monetizing class offerings.

Cons

Advanced reports could be better. I would like to see more ability and ease of creating customer fields. Would like to see a live environment to produce and conduct virtual learning.

Pros

I love the ease of use. We looked at several different LMS and mindflash was the easiest to load training, create quizzes, and maintain records. If I need to pull up a specific persons training I can pull up the scores quickly instead of tracking down our old paper records. If I need to update a slide in the presentation, I can change it in the module instead of having to create a new module like some we viewed. Other than some minor confusion, most of the users love the program. They found it easy to use.

Cons

Since we have started using Mindflash we have been bumped around to several different account managers. I will sometimes email the person who last handled the account and they say they have moved on to a different role and someone else handles the account now. It would be nice for them to be proactive and say hi I am your new account manager. Also there is no app and the mobile view isn't good. If I am out of the office and I need to reset an module I have to pull out my laptop instead of being able to do it on the phone. I can't scroll the individual modules and can only see reset the entire training from my phone.

Pros

I liked uploading my excel spreadsheets to the system and having mass invites and reminders sent to users.

Cons

There were several things I did not enjoy about this system. The reporting was off when we would run reports on the same things on different days. I also did not like the lack of drop-down options for our users, which made reporting demographics difficult. Above all, it was not a user-friendly system for our users. Many were confused and had difficulties logging in and completing the training. This was the ultimate deal-breaker after being with Mindflash as an organization for just over 3 years.

Pros

Very easy to upload videos, PDF and Power Point files.

Very easy to rearrange content, add quizzes, surveys and course/series requirements.

Cons

No spell check in quiz sections.

Content can be slow to load for users with not excellent internet connection.

Wish there was a better method for keeping an account instead of deleting and recreating each year without paying a monthly rate. Ability to make account "inactive" but not accessible for in between time.

Pros

Mindflash helps to keep the training more focused. With the ability to assign training to individuals, or entire regions with a few clicks of a mouse is great. The Mindflash reporting capabilities are very good and easy to use.

Cons

The tiered pricing structure is frustrating at times. We sometimes need to add more users, but we don't need more features. We end up paying for additional features that we never use. If we need to add one more person above our current tier limit, we have to go to a completely new level and price structure rather than just pay to add a user.