--- description: Learn how MaidCentral can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MaidCentral Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [MaidCentral](/software/2047598/maid-central) # MaidCentral Canonical: https://www.getapp.co.nz/software/2047598/maid-central Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/2047598/maid-central?page=2) > Cloud-based cleaning business software. One unified solution for sales, marketing, scheduling, dispatch, time and attendance, payroll, employee engagement, customer scorecards, automations, drip marketing, text communication, powerful reporting. One system to increase profits and success. > > Verdict: Rated **5.0/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of MaidCentral Happier Customers and Increased Lifetime Value. Reduce Employee Turnover and Increase Engagement. More Profits On Every Job. Improved Sales Close Rates. Powerful Forecasting \& Reporting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 45 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: MaidCentral ## Commercial Context - **Starting Price**: US$450.00 - **Pricing model**: Flat Rate - **Pricing Details**: $450 per month includes up to 100 jobs. Additional jobs are just $1.2 per completed job up to 500 jobs and $1.00 for all completed jobs over 500. Additional branch fees apply. $250 per additional branch. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - CRM - Calendar Management - Client Portal - Confirmations/Reminders - Contact Database - Contract/License Management - Credit Card Processing - Customer Database - Customer History - Customisable Branding - Customisable Templates - Customizable Fields - Dispatch Management - Drag & Drop ## Integrations (5 total) - Google Analytics 360 - Qbo - Stripe - Twilio - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) - [Cleaning Company Software](https://www.getapp.co.nz/directory/887/maid-service/software) ## Alternatives 1. [ZenMaid](https://www.getapp.co.nz/software/101813/zenmaid-software) — 4.7/5 (205 reviews) 2. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1420 reviews) 3. [Maidily](https://www.getapp.co.nz/software/133099/maidily) — 4.8/5 (33 reviews) 4. [MioCommerce](https://www.getapp.co.nz/software/127367/podiumio) — 5.0/5 (51 reviews) 5. [Janitorial Manager](https://www.getapp.co.nz/software/120607/janitorial-manager) — 4.6/5 (51 reviews) ## Reviews ### "Robust Software that does it all\!" — 5.0/5 > **Ashley** | *4 May 2022* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The process to integrate was lengthy but support was with us every step of the way. I am so glad I did it at the size I was at vs. waiting until I had more clients and staff. The software is incredibly robust and I don't feel I am tapping into all it as to offer just yet. I learn something new that the software can track or manage for me almost weekly. The professionalism in the eyes of my team and clients increased 10 fold. The ability to increases rates saved me 10's of hours alone\! The company releases upates and build outs weekly - I am always impressed with the functionalities they add\! > > **Cons**: At times I can feel overwhelmed with the number of reports and settings we can tweak but it is also why I like the software so much. I have ample opportunity to manage KPI's. > > I love the support team and I am super excited for the in-person live events to dive in deeper and learn more\! ----- ### "The king of cleaning applications" — 5.0/5 > **Jeremy** | *4 August 2022* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: This software is hands the best software if you own a cleaning business it allows the ease of use to be able to use your abilities to the best possible. This software allows your scheduling and invoicing all in one application instead of multiple different apps. > > **Cons**: The only downside I would have about this software is there not currently a application you can download to your phone everything is done from the browser. > > This has solved our business solutions of instead of having multiple applications it's all done in one now which makes it such a better service to offer to any and all cleaning services ----- ### "A Full Orbed, Professional Program For Managing Your Cleaning Company" — 5.0/5 > **Jon** | *30 November 2020* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: Being able to have my teams' daily job status, reviews, routing and more at a glance is incredibly valuable. MC makes it incredibly easy to keep a pulse on what's going on in the field without having to track teams down through phone calls. It also makes it incredibly easy to sort out potential routing issues ahead of time at a quick glance. And, of course, the customer service is incredible, with the team often getting back to us within an hour or so in the chat window. Our teams were able to learn to use the team facing side very quickly. > > **Cons**: Getting started is a bit complex, especially if you are battling long term bad habits in the way information was kept before. And, while the customer service is ace, and there are loads of videos and help documents available, it can be difficult to tech out some problems that may crop up. For example, we still seem to be having issues with automated service reminders, even though we have followed all of the steps in the documentation. Some aspects of the UI are not immediately intuitive, which can be especially difficult to explain to others when you are the token millennial in the office. Spanish modes would be INCREDIBLY helpful, as I know we are not the only cleaning company with a large segment of people with English as their second language. > > Overall our experience has been very positive. I feel like there might be some ways to make things a bit more user friendly in the interfacing, and in the onboarding process. Still, MC is replacing several programs for us, and is doing more automated heavy lifting than before. It allowed us to trim out an extra position in our office staff when COVID tightened our budget, without making us feel the crunch of a missing dispatcher. ----- ### "Maid Central has saved me sooo much time\!\!" — 5.0/5 > **Nina** | *3 March 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The reporting is robust in Maid Central. It has saved me so much time with our office. > > **Cons**: It is one of the more expensive softwares on the market but well worth the cost. > > It has been a very positive experience. They are open to feedback and fix issues promptly. The software is absolutely the most robust software in the cleaning industry. ----- ### "Service Business Scheduling Software" — 5.0/5 > **Liz** | *11 March 2021* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: This software rolls many other business needs into 1 platform. > > **Cons**: Onboarding is a bit longer and more tedious than simpler, less robust software solutions. > > Maid Central has done 5 main things for our company. 1) Provides the data needed to successfully run a growing company 2) Reduces resources spent on various software options - payroll, quality assurance, routing, dispatching, bidding, CRM, audits, and increases, etc. 3) Centralizes our operations for optimizing time 4) Provides a strong support system for the software, but also our industry 5) Provides access to continuous learning opportunities ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/2047598/maid-central?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2047598/maid-central) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data