Dentrix

The features and ways this software can help manage patient records, appointments, billing, treatment plans, and communications is limitless. I have worked in offices that utilize Dentrix to its fullest and it is a great tool and keeps everyone on the same page in regulates to patients and treatment etc. You can begin using it for a few things and as you get comfortable the features used can expand. It is pretty flexible for using in small offices or larger offices and with proper training it seems to be great in my experience as a hygienist.

It can become a mess if employees don’t understand how to utilize the software properly. If patients aren’t scheduled directly from the recall in their chart then they will show up on recall lists and get notified they are due for an appointment or sometimes they can end up with multiple recalls if not managed correctly when scheduling. If treatment plans aren’t input correctly then scheduling and estimates will be inaccurate.

Dentrix is extremely user friendly and the most common dental software found in dental offices. The charting and notes are easy to use, along with the quick notes for standard notes that are repeated with procedures along with hot buttons for easy charting. The treatment planning is efficient in the charting with outlining priority. Scheduling is easy to use, clear and customizable for display. The drop box on the right to move appointments is handy and everyone can share the same drop box, even if you are logged in under different users.

There are too many windows that need to be opened, charting, xrays, documents center, patient information, schedule. Documents would be better served with the patient information to limit all of the windows you need open. When an electronic submission is sent to the insurance, a digital copy is not kept in Dentrix. This is very hard to work with as you need to scan in documents continuously and you can see the previous record of what was covered at the last visit. You can't send emails with an option of encrypting the documents with a password - for privacy legislation this would be amazing!