---
description: Learn how Coveo Relevance Cloud can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Coveo Relevance Cloud Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Coveo Relevance Cloud](/software/2047214/coveo)

# Coveo Relevance Cloud

Canonical: https://www.getapp.co.nz/software/2047214/coveo

> Coveo Relevance Cloud is an artificial intelligence (AI)-enabled software designed to help businesses across manufacturing, healthcare, telecommunications, and other industries streamline enterprise search and knowledge management operations. It enables professionals to manage content filtering, agent responses, and customer service and support activities.
> 
> Verdict: Rated **4.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 3 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Coveo
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$600.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Base - $600/month
Pro - Starting at $1100/month
Enterprise - Volume-based pricing
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Canada

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Analytics
- Augmented Analytics
- Autocomplete
- Catalog Management
- Data Aggregation
- Drag & Drop
- Faceted Search/Filtering
- For Enterprises
- For eCommerce
- Full Text Search
- Indexing
- Knowledge Base Management
- Knowledge Management
- Machine Learning
- Multiple Data Sources
- Natural Language Search

## Integrations (26 total)

- Adobe Experience Manager
- Amazon S3
- AppDirect
- Azure DevOps Server
- ClickHelp
- Confluence
- Elastic Path
- GitHub
- Google Cloud
- Google Drive
- Higher Logic Thrive
- Jira
- Jive
- Microsoft Dynamics 365 Business Central tegossuite
- SAP Commerce Cloud

... and 11 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Support Software](https://www.getapp.co.nz/directory/562/customer-support/software)

## Related Categories

- [Customer Support Software](https://www.getapp.co.nz/directory/562/customer-support/software)
- [Knowledge Base Software](https://www.getapp.co.nz/directory/2823/knowledge-base/software)
- [Insight Engine Software](https://www.getapp.co.nz/directory/3794/insight-engines/software)
- [Knowledge Management Software](https://www.getapp.co.nz/directory/257/knowledge-management/software)
- [Enterprise Search Software](https://www.getapp.co.nz/directory/1347/enterprise-search/software)

## Alternatives

1. [Korra](https://www.getapp.co.nz/software/2066007/korra) — 4.8/5 (17 reviews)
2. [Squirro](https://www.getapp.co.nz/software/130343/squirro) — 5.0/5 (2 reviews)
3. [ONTEC AI](https://www.getapp.co.nz/software/2079633/ontec-ai) — 5.0/5 (2 reviews)
4. [Algolia](https://www.getapp.co.nz/software/100184/algolia) — 4.7/5 (74 reviews)
5. [Luigi's Box](https://www.getapp.co.nz/software/2057733/luigi-s-box) — 4.9/5 (110 reviews)

## Reviews

### "Does a good job, no complaints" — 4.0/5

> **Verified Reviewer** | *4 July 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: This product integrates seamlessly with Salesforce giving a positive user experience. The results are fast, mostly relevant, and easy to understand. It allows a decent level of customizations and makes it flexible enough to achieve your specific business needs. With Coveo, I feel that our ticketing system offers better customer experience to the users and also helps with some case avoidance.
> 
> **Cons**: Sometimes, it gives an impression that the search results are not always relevant. The sorting and filtering options can be improved.
> 
> We use Coveo in our organization and integrated it with our knowledge-centered support. It's fairly simple and straightforward to implement. We have a ton of data in Salesforce and Coveo does a decent job of indexing them for search and knowledge base purposes.

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### "Used by internal and communities users" — 4.0/5

> **Verified Reviewer** | *12 February 2019* | Computer Networking | Recommendation rating: 8.0/10
> 
> **Pros**: OOB Connectors to pull from variety of sources.
> 
> **Cons**: Package/ Version upgrade is sometimes hard and require a lot of time/ money investment
> 
> Good, specially their support team. Very  helpful.

-----

### "Coveo has been a good solution for our enterrise search solution" — 4.0/5

> **Nikhil** | *4 October 2016*
> 
> Its been good with the support team and the product, we are now waiting for the new release to be live so that we can upgrade coveo.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2047214/coveo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/development-tools-software/a/coveo/> |
| en-AE | <https://www.getapp.ae/software/2047214/coveo> |
| en-AU | <https://www.getapp.com.au/software/2047214/coveo> |
| en-CA | <https://www.getapp.ca/software/2047214/coveo> |
| en-GB | <https://www.getapp.co.uk/software/2047214/coveo> |
| en-IE | <https://www.getapp.ie/software/2047214/coveo> |
| en-NZ | <https://www.getapp.co.nz/software/2047214/coveo> |
| en-SG | <https://www.getapp.sg/software/2047214/coveo> |
| en-ZA | <https://www.getapp.za.com/software/2047214/coveo> |
| fr | <https://www.getapp.fr/software/2047214/coveo> |
| fr-BE | <https://fr.getapp.be/software/2047214/coveo> |
| fr-CA | <https://fr.getapp.ca/software/2047214/coveo> |

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