---
description: Learn how pickpack can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: pickpack Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Fleet Management Software](/directory/217/fleet-management/software) > [pickpack](/software/2047018/pickpack)

# pickpack

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> Delivery Management Platform \&amp; Route Optimization Based on AI for businesses of all sizes and industries (including transportation)
> 
> Verdict: Rated **5.0/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of pickpack

Easy integration&#10;Easy to use&#10;The End-to-End SaaS platform provides a complete solution for dispatcher, driver, end customer&#10;&#10;Streamline operations:&#10;Reduce operational expenses and dispatch costs up to 30% by using: powerful auto dispatch, assigning tasks automatically to the best driver available, route and optimization algorithms. Predicts the future and puts out fires before they start by using timeline, real-time alerts, accurate ETA and live tracking.&#10;&#10;Driver Management:&#10;Do more deliveries in less time with a complete toolkit:&#10;1. Route Optimization: Real-time optimization of driver tasks and routes to save business time, fuel and vehicle costs&#10;&#10;2. Detail task information: Full info for the driver. Orders and navigation details always at hand.&#10;&#10;3. ETA, Distance and Status update: The driver’s ETA is constantly monitored and status is provided to both the dispatcher and customer.&#10;&#10;4. Offline work support: Work even when there is no internet or poor internet reception.&#10;&#10;5. Easy communications with the dispatcher and customers.&#10;&#10;6. Proof of delivery: Capture a photo, scan a barcode, notes and have the customer sign on your driver app to prove delivery.&#10;&#10;7. Navigation: On-click help to aid in navigating to the collection/delivery points.&#10;&#10;8. Pickup packages by scanning a barcode&#10;&#10;&#10;Customer-Centric:&#10;Offer an outstanding customer experience and keep customers engaged.&#10;Create a branded delivery application for your customers&#10;Track deliveries in real-time, receive personalized alerts and live status updates, communicate directly with the driver, proof of delivery, and rating.&#10;&#10;Auto Dispatch \&amp; Matching:&#10;Automatically assigns a task to the most appropriate courier using advanced algorithms.&#10;&#10;Routing \&amp; Optimization&#10;&#10;Elastic infrastructure:&#10;Unique architecture that make PickPack platform fully distributed and support high-scale computing.&#10;&#10;Timeline view:&#10;Predicts the future and puts out fires before they start by using timeline.&#10;&#10;Tracking \&amp; Monitor:&#10;Accurate ETA, real-time tracking of the drivers and deliveries/tasks, alerts and enhanced dispatcher/driver communication.&#10;&#10;Analytics \&amp; Bigdata:&#10;Measure your success with analytical tools and reports in real-time and on a daily basis.&#10;&#10;Integration:&#10;Easy Integration with CRM, POS, and e-commerce platforms (like WooCommerce and Shopify) using reach RESTful API or Zapier plugin&#10;&#10;Proof of delivery:&#10;Configurable POD with signature, image, notes, receiver name, and Location sign in for delivery, delivery failed, pickup and pickup failed

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 7 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pickpack
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English, Greek, Hebrew, Spanish
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica and 73 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Scheduling
- Barcode/Ticket Scanning
- Cash on Delivery
- Customer Portal
- Delivery Tracking
- Dispatch Management
- Drag & Drop
- Driver ETA
- Driver Management
- Electronic Signature
- For Courier Services
- For Freight Operations
- For Restaurants
- Geofencing
- Geographic Maps

## Integrations (2 total)

- WooCommerce
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fleet Management Software](https://www.getapp.co.nz/directory/217/fleet-management/software)

## Related Categories

- [Fleet Management Software](https://www.getapp.co.nz/directory/217/fleet-management/software)
- [Route Planning Software](https://www.getapp.co.nz/directory/1363/route-planning/software)
- [Transportation Dispatch Software](https://www.getapp.co.nz/directory/223/transportation-dispatch/software)
- [Delivery Management Software](https://www.getapp.co.nz/directory/1203/delivery-management/software)

## Alternatives

1. [LogiNext Mile](https://www.getapp.co.nz/software/105547/loginext-mile) — 4.3/5 (75 reviews)
2. [Oracle Fusion Cloud SCM](https://www.getapp.co.nz/software/2062023/oracle-fusion-cloud-scm) — 3.9/5 (9 reviews)
3. [OptimoRoute](https://www.getapp.co.nz/software/107281/optimoroute) — 4.6/5 (248 reviews)
4. [Track-POD](https://www.getapp.co.nz/software/116355/track-pod) — 4.7/5 (140 reviews)
5. [DispatchTrack](https://www.getapp.co.nz/software/133779/dispatchtrack) — 4.5/5 (34 reviews)

## Reviews

### "A solid Delivery Management Solution for Ecommerce" — 5.0/5

> **Noa** | *28 August 2023* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: I have been using PickPack for my ecommerce business for over 6 months now, and I am very impressed with the service. The intelligent AI and machine learning algorithms have helped me to optimize my delivery routes and schedules, which has resulted in significant cost savings. I also appreciate the real-time tracking and visibility of orders throughout the delivery process, which gives me peace of mind knowing that my customers are receiving their orders on time. The easy-to-use interface and dedicated customer support team are also major pluses.
> 
> **Cons**: PickPack only integrates with a limited number of shipping carriers. This can be a problem for businesses that use a variety of shipping carriers.
> 
> Overall, I had a positive experience with PickPack. It has been very helpful in optimizing my delivery routes and schedules. I also appreciate the real-time tracking and visibility of orders, which gives me peace of mind knowing that my customers are receiving their orders on time. The easy-to-use interface and dedicated customer support team were also major pluses.

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### "100% recommend\!" — 5.0/5

> **tslil** | *8 June 2023* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: The versatility of the system allows us to define different settings for different branches. Super important for us because not all branches work the same way.
> 
> **Cons**: Initially, we needed a customized order report to accurately track our monthly usage. However, the company promptly addressed our concerns and developed the missing reports.
> 
> PickPack has revolutionized our delivery system with their efficient solution. Their interactive system, combined with smart optimization and dynamic route planning, has significantly reduced delays and boosted our overall efficiency. Customers love the branded link for real-time tracking, which has increased customer satisfaction.

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### "Powerfull platform with easy integration" — 5.0/5

> **Daniel** | *19 April 2023* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: They have a plug-in for a very wide variety of ERP systems such as SAP, Salesforce, Pirority, Daynamic.Also, their platform supports a wide variety of features that answer all our business activities.
> 
> **Cons**: The POD desn't have an option to scan to pdf document.

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### "Seamless Integration and Exceptional Customer Service" — 5.0/5

> **Ephi** | *20 June 2023* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: great customer service, the team is always available, ready to assist, and their friendly approach adds great value to the overall experience.
> 
> **Cons**: Initially, closing multiple orders to the same address posed challenges. However, Pickpack promptly developed a feature based on our feedback to address this issue.
> 
> Thanks to Pickpack, our ability to track orders and stay informed has improved significantly. The integration between Priority ERP and Pickpack, along with the advanced webhooks, provides us with real-time updates on ETA and RTA. It's truly remarkable how Pickpack keeps us constantly updated, making order tracking a breeze.

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### "I use it daily - excellent\!" — 5.0/5

> **Lena** | *3 July 2023* | Package/Freight Delivery | Recommendation rating: 10.0/10
> 
> **Pros**: Love their multi-dimensional capacity option\! It helps us maximize vehicle volume and is generally extremely helpful for our delivery management operation.
> 
> **Cons**: It’s not possible to send text messages to end customers in pickup missions, as far as I understand, a feature is under development and will be released next month.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2047018/pickpack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/pickpack/> |
| en-AE | <https://www.getapp.ae/software/2047018/pickpack> |
| en-AU | <https://www.getapp.com.au/software/2047018/pickpack> |
| en-CA | <https://www.getapp.ca/software/2047018/pickpack> |
| en-GB | <https://www.getapp.co.uk/software/2047018/pickpack> |
| en-IE | <https://www.getapp.ie/software/2047018/pickpack> |
| en-NZ | <https://www.getapp.co.nz/software/2047018/pickpack> |
| en-SG | <https://www.getapp.sg/software/2047018/pickpack> |
| en-ZA | <https://www.getapp.za.com/software/2047018/pickpack> |
| es | <https://www.getapp.es/software/2047018/pickpack> |
| es-CL | <https://www.getapp.cl/software/2047018/pickpack> |
| es-CO | <https://www.getapp.com.co/software/2047018/pickpack> |
| es-MX | <https://www.getapp.com.mx/software/2047018/pickpack> |

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