---
description: Learn how Adit can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Adit Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Scheduling Software](/directory/233/scheduling/software) > [Adit](/software/2046768/adit)

# Adit

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> Adit is an AI-powered practice management software platform designed for dental, optometry, chiropractic, and orthodontic practices. The platform centralizes communication tools including voice, texting, email, internal chat, and eFax, while streamlining operations through digital forms, online scheduling, automated reminders, and insurance verifications. It features AI Call Intelligence that analyzes calls to recover missed bookings and an AI Front Desk agent that handles after-hours calls.
> 
> Verdict: Rated **4.7/5** by 302 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Adit

Centralizes all communication channels, including calls, texts, emails, and reminders, for smoother patient interactions and fewer missed connections
Automates routine administrative tasks such as scheduling, billing, and insurance verifications, helping practices save valuable time and reduce manual work
Enhances patient experience and engagement with AI-powered tools like AI Call Intelligence and an AI Front Desk that manage after-hours calls, follow-ups, and appointment bookings
Integrates essential practice management functions—forms, payments, analytics, reviews, and marketing—into one unified platform to streamline operations
Supports practices in dental, optometry, chiropractic, and orthodontic fields by delivering flexible tools designed to improve workflow efficiency and care quality

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 302 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Adit

## Commercial Context

- **Starting Price**: US$399.00
- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Communication Management
- Confirmations/Reminders
- Contact Database
- Credit Card Processing

## Integrations (16 total)

- ABELDent
- Carestream Dental
- ChiroTouch
- ClearDent
- Cloud 9 Ortho
- Crystal Practice Management
- Curve Dental
- Denticon
- Dentrix
- Dentrix Ascend
- Dolphin Management
- Eaglesoft
- Easy Dental
- Open Dental
- OrthoTrac a Sensei product

... and 1 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software)

## Related Categories

- [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software)
- [Optometry Software](https://www.getapp.co.nz/directory/807/optometry/software)
- [Appointment Scheduling Software](https://www.getapp.co.nz/directory/316/appointments-scheduling/software)
- [Appointment Reminder Software](https://www.getapp.co.nz/directory/1095/appointment-reminder/software)
- [Customer Communications Management Software](https://www.getapp.co.nz/directory/1139/customer-communications-management/software)

## Alternatives

1. [CareStack](https://www.getapp.co.nz/software/2014883/carestack) — 4.8/5 (219 reviews)
2. [BestoSys](https://www.getapp.co.nz/software/107765/bestosys) — 4.8/5 (293 reviews)
3. [Weave](https://www.getapp.co.nz/software/121867/weave) — 4.4/5 (700 reviews)
4. [Thryv](https://www.getapp.co.nz/software/113901/thryv) — 4.2/5 (538 reviews)
5. [Curve Dental](https://www.getapp.co.nz/software/91762/curve-dental-hero) — 4.4/5 (285 reviews)

## Reviews

### "Edinburg Vision Center & Adit" — 5.0/5

> **Alina** | *15 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I liked the text-to-pay feature, as it made the payment process much more convenient and efficient for both patients and our team. Patients appreciated being able to pay quickly and securely from their phones, and it helped streamline checkout and reduce friction at the front desk.
> 
> **Cons**: From an administrative perspective, I didn’t like that all employees have access to listen to recorded phone calls, which raises concerns around privacy, oversight, and appropriate access controls.
> 
> Overall, my experience with Adit was positive. I really appreciated their customer service, which was very responsive and easy to work with whenever questions or issues came up. I also liked how customizable Adit is, especially when it comes to forms and patient messaging, which allowed us to tailor workflows and communications to fit the needs of our practice.

-----

### "Adit Review." — 5.0/5

> **Mena** | *23 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I love the convenience of patient communication through calls, email, and specially texting. It helps me assist patients even when the office is closed if there is a need.
> 
> **Cons**: Nothing really, they are prompt to take care of any issues that may come up, especially in the beginning when we are learning the system.
> 
> We’ve had a great experience working with Adit for our phone confirmation and texting system. It has made a huge difference in how we communicate with our patients—everything is faster, more organized, and much more efficient. Appointment confirmations and reminders run smoothly, which has really helped reduce no-shows. The platform is easy to use, and their customer support team is always responsive and helpful. Highly recommend for any office looking to improve communication and streamline their workflow.

-----

### "Horrible experience with Insurance billing" — 2.0/5

> **Dejah** | *13 April 2026* | Consumer Goods | Recommendation rating: 5.0/10
> 
> **Pros**: The software system, phones, messaging works great. Their Insurance billing 0 of out 10 NOT recommended
> 
> **Cons**: We hired Adit to take care of our insurance billing and so far it has been a disaster\! We are losing money, not recommended at all\!\!
> 
> I am deeply disappointed with them. We hired for insurance billing and it is a mess. Its like their staff have no clue what to do. Literally asking US questions that someone with NO Dental experience would be asking. Def Def NOT recommend for Insurance. Their Software is ok

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### "Excellent Product" — 5.0/5

> **Peyman** | *13 June 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Adit was its ease of use and efficiency in managing patient communication. The platform made it simple to handle appointment reminders, confirmations, recalls, and messaging from a single interface, which helped streamline daily operations and reduce administrative workload. The automated communication tools improved patient engagement and helped minimize missed appointments. I also appreciated the integration capabilities and the ability to track communication metrics and patient interactions in one place. Overall, Adit provided a user-friendly experience that saved staff time, improved office organization, and enhanced communication between our practice and patients.
> 
> **Cons**: One of the biggest drawbacks of Adit was the cost relative to the value received. While the platform offers many features, some functions felt redundant with capabilities already available through our practice management software. The user interface could occasionally be slow or unintuitive, requiring extra steps to complete simple tasks. Customer support response times were inconsistent, and resolving technical issues sometimes took longer than expected. Reporting and analytics could also be more customizable to better fit the needs of individual practices. Overall, Adit was a useful tool, but there were areas where functionality, support, and overall value could be improved.
> 
> Overall, my experience with Adit was positive. The platform helped improve patient communication through automated reminders, confirmations, and messaging, which reduced administrative workload and supported patient engagement. Setup and day-to-day use were generally straightforward, and the system integrated reasonably well into our office workflow. While there were occasional technical issues and some features that could be more intuitive or customizable, the platform delivered on its core purpose of streamlining communication and appointment management. Adit provided value to our practice by helping improve efficiency, though there is still room for enhancement in support, reporting, and overall usability.

-----

### "Adit Review" — 5.0/5

> **Kristine** | *16 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: What we’ve liked most about Adit is how responsive and supportive their team is. Whenever we have questions or run into an issue, someone is quick to reach out and help. Our account manager,  \[sensitive content hidden\], has been especially helpful. He responds quickly and makes sure problems are addressed right away, which gives us a lot of confidence in the support behind the platform.

We’ve also appreciated how smooth the transition to the platform was and how it’s helped streamline our daily operations. Overall, the combination of a reliable system and excellent customer support has made the experience very positive for our team.
> 
> **Cons**: There hasn’t been much that we’ve disliked about Adit so far. Like with any platform, there are occasional small issues or features that could be improved, but their team has been very responsive whenever something comes up. Our account manager,  \[sensitive content hidden\], is quick to address concerns and help resolve any problems, which makes those situations much easier to handle.

Overall, even when there are minor challenges, the support and willingness from the Adit team to improve the platform have made our experience very positive.
> 
> We’ve really enjoyed switching to Adit’s platform. The transition was smooth, and the tools have been helpful for our daily operations. One thing that stands out is how responsive their team is. Whenever we have a question or run into an issue, they’re quick to reach out and help.

Our account manager,  \[sensitive content hidden\], has been especially great to work with. He responds quickly and does a great job making sure any problems are addressed right away, which makes a big difference for our team.

Overall, we’ve had a very positive experience so far and look forward to continuing to use Adit as the platform keeps improving and adding new features.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2046768/adit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/adit/> |
| en-AE | <https://www.getapp.ae/software/2046768/adit> |
| en-AU | <https://www.getapp.com.au/software/2046768/adit> |
| en-CA | <https://www.getapp.ca/software/2046768/adit> |
| en-GB | <https://www.getapp.co.uk/software/2046768/adit> |
| en-IE | <https://www.getapp.ie/software/2046768/adit> |
| en-NZ | <https://www.getapp.co.nz/software/2046768/adit> |
| en-SG | <https://www.getapp.sg/software/2046768/adit> |
| en-ZA | <https://www.getapp.za.com/software/2046768/adit> |
| es | <https://www.getapp.es/software/2046768/adit> |
| es-CL | <https://www.getapp.cl/software/2046768/adit> |
| es-CO | <https://www.getapp.com.co/software/2046768/adit> |
| es-MX | <https://www.getapp.com.mx/software/2046768/adit> |
| fr | <https://www.getapp.fr/software/2046768/adit> |
| fr-BE | <https://fr.getapp.be/software/2046768/adit> |
| fr-CA | <https://fr.getapp.ca/software/2046768/adit> |

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