--- description: Learn how ManageEngine OpManager MSP can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ManageEngine OpManager MSP Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [ManageEngine OpManager MSP](/software/2046621/manageengine-opmanager-msp) # ManageEngine OpManager MSP Canonical: https://www.getapp.co.nz/software/2046621/manageengine-opmanager-msp Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/2046621/manageengine-opmanager-msp?page=2) > ManageEngine OpManager MSP is an efficient multiclient network monitoring and management tool that helps service providers across the globe to oversee and handle their client's networks proactively from a remote location. > > Verdict: Rated **4.4/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ManageEngine OpManager MSP Granular monitoring: With the help of OpManager MSP's visualization tools, MSPs can obtain complete visibility across the multiclient environment. Gain detailed visibility into client networks. No matter how many client networks they monitor or how many alarms are generated, service providers will never miss a potential network disaster with this level of visibility. Holistic fault management: A single, minor mishap in one of the network's devices can have an impact on the entire multiclient system as it can quickly escalate into a network or device outage. OpManager MSP assists the technician team in identifying network incidents, finding their root causes, and resolving them quickly. IT workflow automation: Routine, mundane operations can be automated with OpManager MSP's workflow automation tool, as troubleshooting procedures don't always require human effort. The MSP team can now focus entirely on things that offer value due to the fact that a lot of resources have been spared. NCM add-on: Stay up to date with configuration changes made in your client networks, remain compliant with the most recent industry regulations like the PCI DSS, HIPAA, CISCO IOS, SOX, and one can create custom policies as well. Identify firmware vulnerabilities and apply the necessary patches to secure your multiclient environment from intrusions. In-house ITSM integration: Configuring integration to client-specific ServiceDesk Plus MSP accounts ensures faster troubleshooting. This out-of-the-box feature lets you customize the message in the form of alerts that are to be passed on as tickets based on your requirements. Client-specific ITSM ticketing mechanism ensures faster troubleshooting. Exhaustive reports: An MSP must evaluate past data and forecast future growth trends. Service providers may easily analyze and anticipate performance setbacks and network failures with the help of OpManager MSP's detailed, customizable reports. This enables them to maintain a disaster-free multiclient network environment. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 72 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ManageEngine - **Location**: The Octagon, US - **Founded**: 1996 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Subscription pricing starts at $795. Perpetual pricing starts at $1995. For more details on the pricing, contact ManageEngine. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: American Samoa, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Cook Islands and 80 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Audit Trail - Automated Scheduling - Automatic Backup - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Build Automation - CPU Monitoring - Capacity Management - Capacity Planning - Change Management - Compliance Management ## Integrations (6 total) - IPAM - ManageEngine Log360 - ManageEngine NetFlow Analyzer - ManageEngine Network Configuration Manager - ManageEngine ServiceDesk Plus MSP - ServiceDesk ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [MSP Software](https://www.getapp.co.nz/directory/645/managed-service-providers-msp/software) ## Related Categories - [Server Management Software](https://www.getapp.co.nz/directory/647/system-administration/software) - [Network Monitoring Tools](https://www.getapp.co.nz/directory/480/network-monitoring/software) - [Server Monitoring Tools](https://www.getapp.co.nz/directory/652/it-server-network-monitoring/software) - [Network Management Software](https://www.getapp.co.nz/directory/2099/network-management/software) - [Network Troubleshooting Software](https://www.getapp.co.nz/directory/1131/network-troubleshooting/software) ## Alternatives 1. 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It enables me to offer several specialized client reports that target significant figures in the network and maintain clients informed about their network health. > > **Cons**: One of the challenges I have faced is the time it takes to set up multi-client alert system. It is also a challenge to set thresholds that are unique to each client network due to the difference in infrastructure. ----- ### "Assisted me to better improve on my service delivery model" — 4.0/5 > **Gerencia** | *22 April 2025* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: I like how OpManager MSP is able to compartmentalize large IT environments into unique customer instances but still provide a single point of access. The asset lifecycle management and the bandwidth tracking tools have especially been effective in resource planning for the long term. > > **Cons**: In some cases the ‘live graphs’ do not update properly during high traffic periods. On the down side it slightly delayed my chances of identifying the actual time of congestion through the network whenever several clients were on the network load. ----- ### "Manage Engine is monitor the IT asserts in the network equipment availability and utilization" — 3.0/5 > **Nirmal** | *19 May 2023* | Transportation/Trucking/Railroad | Recommendation rating: 5.0/10 > > **Pros**: use to monitor field equipment at once place. performance and load monitoring. seeking for more IOT equipment features are required. > > **Cons**: SNMP interface is required for irrespective of the operating system, options require to interface like RFID readers, Cameras, controllers, PLC and other IP based devices. ----- ### "Sustain high SLA level in more than one company" — 5.0/5 > **Mark** | *27 April 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I liked that OpManager MSP had separate performance analysis of each customer’s networks in an efficient manner. Layer 2 maps helped me to visualize layout of the infrastructure ease because of the auto-discovery engine it included. > > **Cons**: When using certain elements of SLA reports, I realized that some of the templates provided to me were somewhat limited. ----- ### "Offered increased visibility within client systems networks" — 4.0/5 > **Eser** | *11 April 2025* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: I liked that OpManager MSP has features that allow separating and tracking numerous client networks with the data or genuine alerts without confusion. One area that is a considerable benefit is its ability to isolate the infrastructure per tenant, but with centralization. > > **Cons**: One problem I have is that sometimes delay in SNMP trap-based alerting is an issue I have. Most noticeably, when it checked custom hardware in the system, it takes just a little bit longer than what I would expect to display device state changes. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.co.nz/software/2046621/manageengine-opmanager-msp?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2046621/manageengine-opmanager-msp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data