---
description: Learn how Y Meadows can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Y Meadows Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Y Meadows](/software/2045263/y-meadows)

# Y Meadows

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> Y Meadows helps enterprises serve their customers and employees faster and more effectively than ever before using AI and custom NLP models to automate tasks that slow them down. For example, Y Meadows AI solution can automatically route, enrich, and resolve messages with zero human intervention\!
> 
> Verdict: Rated **5.0/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Y Meadows

Reduce cost to serve
Meet customer and compliance SLAs
Significantly improve customer satisfaction \& loyalty
Increase brand loyalty
Reduce customer churn
Ensure 100% accuracy and consistency
Reduce backlogs
Eliminate overtime
Reallocate team members to focus on higher value work 
Improve staff morale as a result of removing repetitive and mind numbing tasks
Handle larger volumes of support requests without adding additional headcount
Provide faster and more accurate responses
Scale efficiently

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 20 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Y Meadows

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact Y Meadows for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, French
- **Available Countries**: France, Italy, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- Chat/Messaging
- Code-free Development
- Communication Management
- Configurable Workflow
- Customer Experience Management
- Customer Service Analytics
- Customisable Branding
- Data Capture and Transfer
- Data Connectors
- Data Extraction
- Data Import/Export
- Data Storage Management
- Deep Learning
- Document Management

## Integrations (19 total)

- Airtable
- Asana
- Freshdesk
- Gmail
- Google Sheets
- Help Scout
- Hiver
- HubSpot CRM
- HubSpot Content Hub
- Jira
- Kayako
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- Okta

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.co.nz/directory/1397/artificial-intelligence/software)
- [Machine Learning Software](https://www.getapp.co.nz/directory/1399/machine-learning/software)

## Alternatives

1. [Zendesk Suite](https://www.getapp.co.nz/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18768 reviews)
3. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [LiveChat](https://www.getapp.co.nz/software/8385/livechat) — 4.6/5 (1715 reviews)
5. [Milvus](https://www.getapp.co.nz/software/132287/milvus) — 4.8/5 (298 reviews)

## Reviews

### "Excellent help to our teams day to day" — 5.0/5

> **Mariasol** | *29 January 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It's very useful to my teams day to day transaction. The Y Meadows team was very easy to deal with and are very willing to accommodate our requests. They also made sure adjustments were done if something is not working and can pivot easily when something is blocked.
> 
> **Cons**: Our own system needed to be tweaked and manually reviewed for Y Meadows to work. It wasn't a problem on Y Meadows though.

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### "Automation to reduce cost in CS" — 5.0/5

> **Tyler** | *5 January 2023* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Y Meadows allows me to reduce cost in CS by reducing my headcount needs, this also frees up my existing headcount to prioritize and focus on the most important and complex customer queries.
> 
> **Cons**: The self-serve portal is in development and can be more user friendly for non-technical users.
> 
> Their team is eager to learn about our business challenges and develop tailored solutions to help us achieve our goals. I love working with this team\!

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### "YMeadows" — 5.0/5

> **Ben** | *2 February 2023* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: With just a few examples of conversations from our users to our support team, YMeadows was able to train a highly accurate model that helped us to automatically categorize inbound emails which led to more accurate data and the ability to automatically route conversations to our specialized teams. Also, the team was there every step of the way to provide support and guidance through the process of implementing and using YMeadows\!
> 
> **Cons**: There wasn't much to dislike about YMeadows.

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### "Excellent AI Tool with Exceptional Support" — 5.0/5

> **Natasha** | *26 March 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is intuitive, efficient, and easy to integrate. What stood out the most was the incredible support—especially from \[sensitive content hidden\], who was not only knowledgeable but went above and beyond to ensure a smooth AI implementation. His responsiveness and guidance made a huge difference.
> 
> **Cons**: Honestly, very little to complain about.
> 
> Working with Y Meadows has been a great experience from start to finish. The AI capabilities delivered real value, and the implementation process was seamless. The customer support team—especially \[sensitive content hidden\]—was exceptional, making the entire journey feel well-supported and collaborative.

-----

### "A Good Product Managed by a Great Team is an Incredible Product" — 5.0/5

> **Gordon** | *1 October 2024* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: I love how set-it-and-forget-it it is becoming now that everything is in place. It's freeing up good amounts of time for many of us daily by handling tedious sorting, categorizing, and specialty based assignments on incoming tickets.
> 
> **Cons**: I almost got a sense of wasted potential. As the Y Meadows team grew to understand our environment and meet our requests, I think it might have been a good time for them to pitch/sell us some more ideas which we hadn't even considered Y Meadows might be able to help with.
> 
> The Y Meadows team tackled everything we threw at them and made it look easy. Great communication on their part helped them understand our needs every time. When progress slowed or results were suboptimal, it was almost always because they were waiting on us to get around to providing necessary information in order for them to proceed. They seem to have the perfect combination of a functional AI tool, wielded by an expert team, to produce outstanding results with minimal setup time or excess need for troubleshooting.

-----

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/2045263/y-meadows)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/emerging-technology-software/a/y-meadows/> |
| en-AE | <https://www.getapp.ae/software/2045263/y-meadows> |
| en-AU | <https://www.getapp.com.au/software/2045263/y-meadows> |
| en-CA | <https://www.getapp.ca/software/2045263/y-meadows> |
| en-GB | <https://www.getapp.co.uk/software/2045263/y-meadows> |
| en-IE | <https://www.getapp.ie/software/2045263/y-meadows> |
| en-NZ | <https://www.getapp.co.nz/software/2045263/y-meadows> |
| en-SG | <https://www.getapp.sg/software/2045263/y-meadows> |
| en-ZA | <https://www.getapp.za.com/software/2045263/y-meadows> |

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