--- description: Learn how Community SMS Marketing Platform can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Community SMS Marketing Platform Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Community SMS Marketing Platform](/software/2043587/community) # Community SMS Marketing Platform Canonical: https://www.getapp.co.nz/software/2043587/community Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2043587/community?page=2) > Community is a cloud-based conversational marketing platform that connects businesses with their audience via text messaging. > > Verdict: Rated **4.8/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Community SMS Marketing Platform Drive High Engagement Scale Personalized Messaging Have Two-Way Conversations Send Hyper-Targeted Texts Automate Workflows \& Drip Campaigns Send Rich Media Capture Campaign Performance Leverage AI-Powered Insights ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 29 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Community.com - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$199.00 - **Pricing model**: Other - **Pricing Details**: Please contact Community for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 2-Way Messaging - AI Copilot - API - Activity Dashboard - Alerts/Notifications - Audience Targeting - Automated Responses - Autoresponders - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Canned Responses - Chat/Messaging - Communication Management - Compliance Management - Contact Database - Contact Management - Customer History - Customer Segmentation ## Integrations (8 total) - ActBlue - Adobe Journey Optimizer - Formstack Forms - Salesforce Data Cloud - Salesforce Marketing Cloud - Salesforce Sales Cloud - Shopify - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software) - [Customer Engagement Software](https://www.getapp.co.nz/directory/650/customer-engagement/software) - [SMS Marketing Software](https://www.getapp.co.nz/directory/1291/sms-marketing/software) - [Conversational Marketing Platforms](https://www.getapp.co.nz/directory/1659/conversational-marketing-platform/software) ## Alternatives 1. [HumanBot](https://www.getapp.co.nz/software/2069555/humanbot) — 4.8/5 (819 reviews) 2. [Wati](https://www.getapp.co.nz/software/2068239/wati) — 4.6/5 (202 reviews) 3. [Birdeye](https://www.getapp.co.nz/software/112535/birdeye) — 4.7/5 (702 reviews) 4. [Intercom](https://www.getapp.co.nz/software/91379/intercom) — 4.5/5 (1131 reviews) 5. [charles](https://www.getapp.co.nz/software/2056879/charles) — 4.4/5 (21 reviews) ## Reviews ### "Obsessed with community" — 5.0/5 > **Krista** | *5 May 2021* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: The unlimited text plan was what got me. I’ve explored other texting platforms but wanted it to be a way to deeply connect with my audience. I found the plans to be very restrictive and not cost effective how I wanted to communicate regularly with my fairly large audience. > > **Cons**: I would love to see a way to track more analytics such as purchases. I am trying out the Shopify integration which may be the answer to this\! Otherwise I love the simplicity of all the features. > > Community has been professsional, responsive Snd hands on with their service and support. It has been the most exciting and valuable piece I’ve added into my business in a long time and the engagement with my community is unmatched. I’m obsessed with this platform. ----- ### "More personal touch for clients" — 5.0/5 > **Jenna** | *24 May 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It directly connects me to my client/consumer--- and they get the sense that I care on a more personal level. (PLUS--- they ALWAYS check their text) > > **Cons**: That it integrates my personal contact card with this platform for people that already know me. (green bubbles vs iphone blue bubbles) > > LOVE it so far. I was already able to create a "challenge" that got 31 new prospective clients to sign up via the app. So pleased\! ----- ### "No android app" — 5.0/5 > **Nekeyta** | *10 June 2021* | Cosmetics | Recommendation rating: 5.0/10 > > **Pros**: I liked the options to chat real time and they the contacts are categorized. > > **Cons**: No app for android devices. Which makes it less convenient than email for anyone who isn't an apple user > > I was a little upset with my overall experience. Because I was Sol really heavily on all the reasons why I should sign up. All the features and all the things that would be beneficial to my business. But then I was not told that I didn't not have the option to have the app because I have an Android. I learned it the hard way when a client text me and I didn't respond and a timely fashion. The solution to just continue to check it makes it extremely unconvenient. ----- ### "Great Marketing Tool" — 5.0/5 > **Leonnette** | *25 April 2021* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: I like that I can categorize the different ppl. I also love how I can communicate separately and collectively as well. I also love the analytics. > > **Cons**: That you can’t send a text to ppl first to invite them and let them opt in. I also think it should be a little cheaper for those just getting started and a person should be able to try free first thing see if it works for them. > > I love the product and it is a good marketing tool for sure. I also love that the team is very responsive and they have someone to show you how to use the product. ----- ### "Connect to your community like never before" — 4.0/5 > **Kristin** | *10 June 2021* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I love how easy it is to connect with my community in a meaningful way. Scheduling texts and relying to inquiries are so simple. > > **Cons**: There is no Android app and often the mobile site doesn't display properly so I find myself sending less texts than I would to which is frustrating. > > I love being genuinely connected to my community\! ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/2043587/community?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/2043587/community) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data