---
description: Learn how CYS can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CYS Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Business Intelligence Tools](/directory/318/business-intelligence/software) > [CYS](/software/2040859/cys)

# CYS

Canonical: https://www.getapp.co.nz/software/2040859/cys

> CYS is a software solution for creating surveys and processing feedback into clear reports. There are standard questionnaires and various templates available, but it is also possible to start with a clean slate.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CYS

A drag-and-drop data management environment, dashboards with infographics, and schedulers that allow to use different channels for data collection.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CYS Group
- **Location**: Breda, Netherlands
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$198.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Based on one project and one administrator. CYS offers a 30-day free trial for new users, after which the software is available at $198 per month, billed annually, based on one project and one administrator. Pricing and functionality - outlined below - scales with number of projects, collaborators, administrators and Guru's. &#10;&#10;Projects&#10;$99/month per project, billed annually. Discount applies from more than 5 projects.&#10;&#10;Collaborators&#10;$20/month per c, billed annually. Discount applies from more than 10 collaborators.&#10;&#10;Administrators&#10;$99/month per administrator, billed annually.&#10;&#10;Guru’s&#10;$300/month per guru, billed annually.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Netherlands

## Features

- Action Management
- Ad hoc Reporting
- Alerts/Notifications
- Audit Planning
- Customer Segmentation
- Customisable Dashboard
- Dashboard
- Data Connectors
- Data Management
- Data Mapping
- Data Visualisation
- Face-to-Face
- Feedback Management
- Forms Management
- Key Performance Indicators
- Mobile Access
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multiple Data Sources

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Business Intelligence Tools](https://www.getapp.co.nz/directory/318/business-intelligence/software)

## Related Categories

- [Business Intelligence Tools](https://www.getapp.co.nz/directory/318/business-intelligence/software)
- [Audit Software](https://www.getapp.co.nz/directory/470/audit-compliance/software)
- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)
- [Employee Engagement Software](https://www.getapp.co.nz/directory/715/employee-engagement/software)
- [Data Visualization Tools](https://www.getapp.co.nz/directory/740/data-visualization/software)

## Alternatives

1. [Google Marketing Platform](https://www.getapp.co.nz/software/2046655/google-marketing-platform) — 4.5/5 (25 reviews)
2. [ActivTrak](https://www.getapp.co.nz/software/110667/activtrak) — 4.5/5 (577 reviews)
3. [Harmoni](https://www.getapp.co.nz/software/116347/infotools-harmoni) — 4.4/5 (13 reviews)
4. [InMoment](https://www.getapp.co.nz/software/2049972/inmoment) — 4.4/5 (28 reviews)
5. [Centralpoint](https://www.getapp.co.nz/software/111983/centralpoint) — 4.6/5 (9 reviews)

## Reviews

### "SaaS Experience Management Software" — 5.0/5

> **Koen** | *25 March 2020* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: The software covers the whole spectrum of Experience Management, namely Voice of Customer + Voice of Employee + Quality management. One software solution for combining all relevant data and feedback and customizable programs. The software provide actionable insights at a glance and stimulates the organization to take the right actions in an easy way.
> 
> **Cons**: Because of the new version the user experience can be improved, although CYS is making progress at a rapid pace.
> 
> A very innovative company which improving the software every day again. The employees have a lot of knowledge about experience management and are very helpful and supportive by using the software solution on the right way.

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### "Easy to customize" — 5.0/5

> **Yvonne** | *22 January 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: the software, and specifically the reporting, are easy to customize. And the software was easily ajusted to my needs.
> 
> **Cons**: as a small company it was a bit complex in the beginning to find my way.
> 
> good support, good help

-----

### "Amazingly flexible and usable" — 4.0/5

> **Rob** | *20 January 2020* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The tool is highly flexible, intuitive and easy to use and set up. CYS' customer service is grand. The team's efforts pay off when it regards to features being added through time.
> 
> **Cons**: When we launched our first project the dashboarding features were still in beta. Hence, wasn't able to fully grasp its potential. Since early this year they've come online and look promising.
> 
> Our focus is on healthcare. We use the CYS system to significantly shorten the feedback loops of knowledge exchange between practitioners. Simply, because the upside needs to be captured. The potential of the tools as it stands already allows us to make this happen. Not to mention the personal support from the team.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2040859/cys)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/business-intelligence-analytics-software/a/cys/> |
| en-AE | <https://www.getapp.ae/software/2040859/cys> |
| en-AU | <https://www.getapp.com.au/software/2040859/cys> |
| en-CA | <https://www.getapp.ca/software/2040859/cys> |
| en-GB | <https://www.getapp.co.uk/software/2040859/cys> |
| en-IE | <https://www.getapp.ie/software/2040859/cys> |
| en-NZ | <https://www.getapp.co.nz/software/2040859/cys> |
| en-SG | <https://www.getapp.sg/software/2040859/cys> |
| en-ZA | <https://www.getapp.za.com/software/2040859/cys> |
| nl | <https://www.getapp.nl/software/2040859/cys> |
| nl-BE | <https://www.getapp.be/software/2040859/cys> |

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