About ABELDent
ABELDent is an on-premise and cloud-based dental practice management software that helps dentistry professionals manage appointments, claims, and documents, among other processes. It enables staff members to create a patient database including patient information, insurance details, clinical treatment history, patient charts, physician notes, financial records, and other related documents.
ABELDent's clinical charting tool allows medical professionals to record measurements and plot conditions for several dental procedures and issues, such as recessions, attachments, furcation, bleeding, plaque, and suppuration. The appointment scheduling functionality lets front desk employees create color-coded appointments based on multiple criteria, including date, time, type, priority, and doctor preference. Administrators can set-up role-based permission rights and configure password-based access to restrict specific employees from adding, editing, or deleting information.
ABELDent facilitates integration with Microsoft 365 and several third-party radiography and imaging solutions. It lets supervisors generate reports to gain insight into practice growth rate, demographic trends, and provider capacity and performance. It also helps staff members manage electronic insurance claim submissions and distribute revenue share among all medical professionals, such as dentists, hygienists, and associates.
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- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Abeldent Is The Dental Software of Choice
Reviewed on 30/03/2022
Experience has been very good. As stated previously, the support available is easily accessible,...
Experience has been very good. As stated previously, the support available is easily accessible, and the help index is beneficial.
The support staff are knowledgeable and provide accurate instructions when needed. Unfortunately, I have experienced other software company's support staff providing incorrect advice. Especially where the A/R is concerned.
Consistent staffing, long term staffing.
Pros
Program is easy to use and the support team are fantastic and readily available.
Navigating the options and screens is easy, as the the title and headings make sense, supporting the reporting you are seeking. (with the exception of the Procedure Code Report)
When hiring staff, most candidates have used Abeldent Software which allows for minimal training.
Cons
Would prefer to be able to run 2 separate corps in the software and not have combined corps data on reporting. (Former owner and new corps)
The Procedure Code Report title needs to change as it is currently called a Production Report.
Response from ABELDent
Thank you for taking the time to leave us such a glowing review! We are ecstatic that your team's experience with ABELDent has been great. Our support staff is always available to help your team configure the best way to use our software efficiently.
Please reach out to us regarding your preference to run two separate corps in the software. ABELDent CS (Cloud System) has newer reporting capabilities, and we are continually developing new and improved functions for ABELDent users.
We also want to thank you for your feedback on the title of our "Production Report" capability. Our software updates are designed with users like you in mind, and we will keep your feedback in mind when upgrading our software. We invite you to reach out to our trainers for anything your office may need.
We look forward to continuing to improve our product for your team.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Abeldent cs
Reviewed on 1/12/2021
Great company!
Great company!
Pros
Abledent CS allows me to work from wherever I have a internet connection. The ability to communicate with patients electronically is a total game changer for our office. I am able to work anytime I want. Charting is well laid out and works very well. Icons are well labeled and easy to find.
Cons
Not really. We really Like the software.
Response from ABELDent
Thank you so much for sharing your positive experience with us! We appreciate your feedback on our software. We are so happy to hear patient communication has been such a game-changer for your office! We are also glad that you find our charting navigation and icons in our software easy to identify and use. We hope to continue to provide your office with helpful updates that keep helping your office prosper.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
review
Reviewed on 24/11/2021
its good but the long hold times for support is CRAZY
its good but the long hold times for support is CRAZY
Pros
ease of use, good support staff, somewhat of good upgrades
Cons
updates that take away good features and new features that take longer steps
Response from ABELDent
Thank you for leaving your honest feedback of our software. We apologize for any delay you may have experienced with our support team. We have recently upgraded to Canada's #1 phone system, and we are continually trying to improve our processes to minimize wait times for support. We are also continually improving upon our software's features to better promote your practice's productivity. If you require any help with learning to use the new features to their best capabilities, please feel free to contact us for tips and training.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing software
Reviewed on 28/12/2021
Pros
This product is user friendly , it is ideal to go for paper less . Software can store all relevant information of the patients. Easy to generate All kind of Reports, referrals to specialists , patients reminders, etc. The training given was amazing.Our trainer [SENSITIVE CONTENT] did a amazing job. She is very knowledgeable, encouraging and really helpful trainer. She is always there when ever we need support.
Cons
After sending the claims to insurance , sometimes the amount is sitting under the patient balance not under the insurance. Sometimes sitting wrong amount under insurance or patient balance. That make me to do one or few transactions before entering the payment. As I heard from Abel dent support,They are fixing that problem in the new version .
Response from ABELDent
Thank you for leaving such an in-depth review! We are so happy to hear that your office has benefited from our various paperless features. We hope to continue to provide your team with simplified workflows to make managing patient appointments, charting, and treatment planning even more effortlessly.
Feel free to reach out to us if your office needs any assistance with updating your program, or if you have any issues that we can continue to assist you with.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Abeldent LS+
Reviewed on 7/03/2022
I have been a client with Abeldent for more than 35years and from their business office to...
I have been a client with Abeldent for more than 35years and from their business office to technical support they have always been a pleasure to work with. The new Abeldent LS+ has been easy to learn and adapt to, all of our staff have taken to it very quickly.
Pros
Installation was seamless. Tutorials and education provided was easy to follow. In house training the best! Support always helpful and available.
Cons
Needs more information on the business end for accounting. Daily Summarized Totals need to break down as previous programs did. Grand Totals of patients accounts not available in financials.
Response from ABELDent
Thank you for reviewing our dental software! We appreciate your long-time loyalty to our product and patience in letting us evolve into the all in one practice management dental software solution we are today. We are pleased that our modern version, ABELDent LS+, has been so easy to learn for your whole team. We look forward to continuing to provide you with top-notch educational content as well as unmatched live answer support.
Regarding the accounting aspect, this is great feedback. If possible could we have one of our trainers reach out to you, or you are welcome to contact us. We would like to review these requirements with you and see if there is any insight we can provide to you with future updates.
ABELDent FAQs
Below are some frequently asked questions for ABELDent.Q. What type of pricing plans does ABELDent offer?
ABELDent offers the following pricing plans:
- Starting from: CA$10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
ABELDent has a freemium version starting at $0 per month.
Q. Who are the typical users of ABELDent?
ABELDent has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ABELDent support?
ABELDent supports the following languages:
English
Q. Does ABELDent support mobile devices?
ABELDent supports the following devices:
Q. What other apps does ABELDent integrate with?
ABELDent integrates with the following applications:
DEXIS Imaging Suite, Lightyear, Microsoft 365, Microsoft Power BI, Sidexis 4, VixWin Platinum
Q. What level of support does ABELDent offer?
ABELDent offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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