ABELDent
About ABELDent
ABELDent is an on-premise and cloud-based dental practice management software that helps dentistry professionals manage appointments, claims, and documents, among other processes. It enables staff members to create a patient database including patient information, insurance details, clinical treatment history, patient charts, physician notes, financial records, and other related documents.
ABELDent's clinical charting tool allows medical professionals to record measurements and plot conditions for several dental procedures and issues, such as recessions, attachments, furcation, bleeding, plaque, and suppuration. The appointment scheduling functionality lets front desk employees create color-coded appointments based on multiple criteria, including date, time, type, priority, and doctor preference. Administrators can set-up role-based permission rights and configure password-based access to restrict specific employees from adding, editing, or deleting information.
ABELDent facilitates integration with Microsoft 365 and several third-party radiography and imaging solutions. It lets supervisors generate reports to gain insight into practice growth rate, demographic trends, and provider capacity and performance. It also helps staff members manage electronic insurance claim submissions and distribute revenue share among all medical professionals, such as dentists, hygienists, and associates.
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Abeldent Dental Software review
Reviewed on 23/09/2019
Abeldent is a great dental software. I have been using it in our office for 26 years, since it was...
Abeldent is a great dental software. I have been using it in our office for 26 years, since it was first installed. It is user friendly. When working, whether is be in the schedule, accounts, contacts, it is straightforward and has a good very good flow.
The Abeldent help section has very good explanaition on topics, when needed.
The Abeldent Sotware Support is excellent. Abeldent Staff are always wonderful to deal with and always helpful. It is rare that I need to contact the Abeldent Software Support for help. It is a very good dental software.
Pros
Abeldent is a great dental software. It is very user friendly. It allows us to customize our schedule for our office needs. When working, whether is be in the schedule, accounts, contacts, it is straightforward and has a good very good flow.
The Abeldent help section has very good explanaition on topics, when needed.
The Abeldent Sotware Support is excellent. Abeldent Staff are always wonderful to deal with and always helpful.
Cons
Honestly, I haven't come across anything that I don't like. I guess if there was 1 thing that I like least about this software is that it has limited space for additional description/notes for appointments. It would be nice if these extra notes could show up on the schedule. It is only on occasion that we need it. We are able to work around it.
Response from ABELDent
Thank you for taking the time out of your busy day to provide feedback on your experience using ABELDent. We are glad that you have been able to easily customize the scheduler to your preferences and that the ABELDent administrative workflows are meeting your needs.
With respect to appointment scheduler notes, there are several new features to bring different types of notes to a user's attention while still respecting patient privacy. Please contact us at your convenience to discuss how we might better meet your needs.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Abeldent Review
Reviewed on 27/04/2022
I have been using ABELDent since 2004 and I like the software very well. Ms. Apurva Vashisht she is...
I have been using ABELDent since 2004 and I like the software very well. Ms. Apurva Vashisht she is an excellent sales associate explained very clearly about all benefits can be achieved from ABELDent software to improve our dental business scheduling and including other benefits. Excellent ABELDent technical support team, they go beyond to resolve any issues affecting ABELDent software.
Pros
Ease of use software, user friendly it has potential for adding useful features.
Cons
A bit slow software. Sometimes glitches occurs with SQL services (2 out 10 services not running) after restarting the server PC, you have to go manually select not running SQL services to run. The default backup should not be in C drive, if C drive die you lose the backup, it is better to have your backup in a different drive. Does not have Medical/Dental dictation software with speech recognition, it would be the best to have instead of typing.
Response from ABELDent
Thank you for your review and for being a long-time ABELDent client! Your feedback about adding useful features rings true! Our goal is to be your All in One solution! With our new products ABELDent LS+ (local solution) and ABELDent CS (our cloud solution), we are confident that we will continue to expand our features to support our customers even better. This also includes our voice activated perio charting, which eliminates much of the typing.
We are sorry to hear that SQL Server is giving you some problems. Microsoft SQL Server is the most popular and one of the most stable databases globally, and these types of issues are very unusual. Simple actions like reinstalling SQL will typically clear up these types of problems with services and performance. Our technical support team will be happy to look at the specific errors and advise on the resolution. Our SQL backups can easily be directed to any drive. Of course, the local SQL backup does not replace a good regular offsite backup.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Abel Review
Reviewed on 22/10/2018
Pros
Very easy to use. Still allows old school "letters" to access areas.
Cons
We feel some of the new updates take away from the ease of what was existing and already worked fine. It's great if you're a new office, we have been with Able from the beginning and do not like many of the new updates. Also if you do have a problem the waiting time, to get through to support can take up to 20 minutes and then if you have too many issues they will not handle them all, someone from support must call back - still waiting on a call from two weeks ago when I was told someone would call back re a financial issue - This reply is based on 4 dental team members and our experience. PS your last page of this review does not allow us to identify our office as a Dental Practice - so we used Medical Practice
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Customer Service
Reviewed on 25/04/2023
Pros
My review is not realistic to the product but to service that has been provided by [sensitive content hidden]. I have been working with an outdated version at one location and now that I need to learn the CS, she made it very clear. She was about to guide me through the ways they are similar and show me features that will change my dad to day use of this software. She also was very kind along the way.
Cons
There are so many different ways to complete a task that can seem overwhelming BUT because there is options it makes itself very versatile to every user. I also wish I could’ve had more free time to train with [sensitive content hidden]. OR have a L&L with her in office for my team.
Response from ABELDent
Thank you for reviewing ABELDent dental software. Our dental support team is available around the clock to make your experience with ABELDent as smooth as possible. We are happy our team members helped make the transition to your updated version of ABELDent easy. If you ever need further support or have any questions, we invite you to contact us – our dental support team is available 24/7.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Abeldent Is The Dental Software of Choice
Reviewed on 30/03/2022
Experience has been very good. As stated previously, the support available is easily accessible,...
Experience has been very good. As stated previously, the support available is easily accessible, and the help index is beneficial.
The support staff are knowledgeable and provide accurate instructions when needed. Unfortunately, I have experienced other software company's support staff providing incorrect advice. Especially where the A/R is concerned.
Consistent staffing, long term staffing.
Pros
Program is easy to use and the support team are fantastic and readily available.
Navigating the options and screens is easy, as the the title and headings make sense, supporting the reporting you are seeking. (with the exception of the Procedure Code Report)
When hiring staff, most candidates have used Abeldent Software which allows for minimal training.
Cons
Would prefer to be able to run 2 separate corps in the software and not have combined corps data on reporting. (Former owner and new corps)
The Procedure Code Report title needs to change as it is currently called a Production Report.
Response from ABELDent
Thank you for taking the time to leave us such a glowing review! We are ecstatic that your team's experience with ABELDent has been great. Our support staff is always available to help your team configure the best way to use our software efficiently.
Please reach out to us regarding your preference to run two separate corps in the software. ABELDent CS (Cloud System) has newer reporting capabilities, and we are continually developing new and improved functions for ABELDent users.
We also want to thank you for your feedback on the title of our "Production Report" capability. Our software updates are designed with users like you in mind, and we will keep your feedback in mind when upgrading our software. We invite you to reach out to our trainers for anything your office may need.
We look forward to continuing to improve our product for your team.
ABELDent FAQs
Below are some frequently asked questions for ABELDent.Q. What type of pricing plans does ABELDent offer?
ABELDent offers the following pricing plans:
- Starting from: CA$10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
ABELDent has a freemium version starting at $0 per month.
Q. Who are the typical users of ABELDent?
ABELDent has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ABELDent support?
ABELDent supports the following languages:
English
Q. Does ABELDent support mobile devices?
ABELDent supports the following devices:
Q. What other apps does ABELDent integrate with?
ABELDent integrates with the following applications:
DEXIS Imaging Suite, Gendex VixWin Platinum, Lightyear, Microsoft 365, Microsoft Power BI, Sidexis 4
Q. What level of support does ABELDent offer?
ABELDent offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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