CareStack

4.7 (103)
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A complete cloud-based dental practice management software.

About CareStack

CloudStack is a cloud-based suite of practice management tools for the dental industry. The HIPAA compliant suite of solutions comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more. The all-in-one platform provides the tools to help multi-site dental enterprises to enhance efficiency, automate tasks, and ensure patient safety.

CloudStack’s CS Enterprise platform offers patient scheduling and a smart calendar tool to allow both dentists and patients to schedule appointments or follow-ups. Other features of the platform include patient curbside check-in, eligibility verification, patient charting, x-ray storage, prescriptions management, and patient communications via two-way text messaging.

The CS Virtual Office solution facilitates telemedicine and patient payment processing through tools including online appointment scheduling, teleconsultations, and payment collections via SMS.

The CloudStack CS Revenue Cycle Management solution provides tools for end-to-end revenue and cash flow management. It offers features including fee schedules, insurance eligibility verification, insurance claim submittals, and daily, weekly, and monthly financial reports.


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CareStack Software - CareStack automated reminders
CareStack Software - CareStack clinical charting
CareStack Software - CareStack online scheduling
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CareStack Software - CareStack automated reminders
CareStack Software - CareStack clinical charting
CareStack Software - CareStack online scheduling

Not sure about CareStack? Compare with a popular alternative

CareStack

4.7 (103)
VS.

Starting Price

US$698.00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

66
69

Integrations

10
No integrations found

Ease of Use

4.5 (103)
3.1 (76)

Value for Money

4.5 (103)
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Customer Service

4.7 (103)
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Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.7 /5
(103)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.7/5

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Showing 5 reviews of 103
Rob
Rob
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our All-in-one PMS started us up!

Reviewed on 9/02/2024

The platform is really an all-in-one option and saves our office time and money by requiring fewer...

The platform is really an all-in-one option and saves our office time and money by requiring fewer hardware elements, and fewer software integrations.

Pros

Has all the features we need + the support to help when we need. Also: a true interest in improving the product with regular updates that don’t break the software.

Cons

All software is imperfect and has a learning curve. The marketing/communications tools are basic, but improving. Sometimes there are too many ways to do the same thing. This can make the initial onboarding a bit more confusing.

Alternatives Considered

ORYX, tab32 and Curve Dental

Reasons for Switching to CareStack

Combination of features, pricing, stability, and support.
Carla
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Carestack is #1

Reviewed on 10/12/2024

This is a very comprehensive system. I love that it is mostly customizable per practice. It is...

This is a very comprehensive system. I love that it is mostly customizable per practice. It is very easy to use. The support is outstanding! Highly recommend Carestack!

Pros

How complete the system is. There is a way to do almost anything you can dream up.

Cons

Nothing comes to mind. In the setup process, it would have been much easier if the plans came over from the old system, but that was an issue with the system, not really Carestack

Alternatives Considered

Sensei Cloud

Reasons for Choosing CareStack

Needed to update our system to a newer product

Switched From

Carestream Dental

Reasons for Switching to CareStack

Price and features that were included in that price
Alcy
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Cloud Based Dental Software

Reviewed on 25/01/2024

Pros

I appreciate that CareStack is cloud based allowing me to access my schedule at home.

Cons

CareStack tries to accomplish too much on any given page. It is not user friendly, and you must have instruction to use it. The fact that I have to right click and select "view dental chart" to open a patient's chart is ridiculous. Why make it so many steps?! Just let me double click on the appointment to open the chart! CareStack caters to front office while leaving the providers in the dust. As a provider, my time is limited and valuable with each patient - why create so many obstacles when trying to complete a task? The redundancy is not appreciated and the user flow is ambiguous.

Michael
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great experience

Reviewed on 19/11/2024

The training staff was amazing. Great onboarding with staff getting back to us quickly.

The training staff was amazing. Great onboarding with staff getting back to us quickly.

Pros

It has a lot of functions that can be curtailed to your needs

Cons

Sometimes there is so much information it can be overwhelming.
I would like to see an icon to go directly to clinical notes from the open screen versus having to open the chart then click on the notes. Added step that could be eliminated. Would also like to see dictation into the notes

Lauri
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Make the Switch!

Reviewed on 9/01/2025

[sensitive content hidden] have been amazing to work with for our PMS switch!! Highly recommend...

[sensitive content hidden] have been amazing to work with for our PMS switch!! Highly recommend CS.. especially for the features of customization and reporting!! They offer so many platforms & trainings that make it a seamless transition.

Pros

Reporting
Training
[sensitive content hidden]
Accessibility

Cons

So many features it can be hard to remember the way you tried it before.

Showing 5 reviews of 103 Read all reviews

CareStack FAQs

Below are some frequently asked questions for CareStack.

CareStack offers the following pricing plans:

  • Starting from: US$698.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing.

CareStack has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

CareStack supports the following languages:

English

CareStack supports the following devices:

CareStack integrates with the following applications:

Apteryx XVWeb, Birdeye, Change Healthcare Platform, DoseSpot, LogMeIn, Overjet, Plivo, RingCentral Contact Center, SOTA Cloud, SWELLEnterprise

CareStack offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CareStack.