CareStack

About CareStack
CloudStack is a cloud-based suite of practice management tools for the dental industry. The HIPAA compliant suite of solutions comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more. The all-in-one platform provides the tools to help multi-site dental enterprises to enhance efficiency, automate tasks, and ensure patient safety.
CloudStack’s CS Enterprise platform offers patient scheduling and a smart calendar tool to allow both dentists and patients to schedule appointments or follow-ups. Other features of the platform include patient curbside check-in, eligibility verification, patient charting, x-ray storage, prescriptions management, and patient communications via two-way text messaging.
The CS Virtual Office solution facilitates telemedicine and patient payment processing through tools including online appointment scheduling, teleconsultations, and payment collections via SMS.
The CloudStack CS Revenue Cycle Management solution provides tools for end-to-end revenue and cash flow management. It offers features including fee schedules, insurance eligibility verification, insurance claim submittals, and daily, weekly, and monthly financial reports.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our All-in-one PMS started us up!
Reviewed on 9/02/2024
The platform is really an all-in-one option and saves our office time and money by requiring fewer...
The platform is really an all-in-one option and saves our office time and money by requiring fewer hardware elements, and fewer software integrations.
Pros
Has all the features we need + the support to help when we need. Also: a true interest in improving the product with regular updates that don’t break the software.
Cons
All software is imperfect and has a learning curve. The marketing/communications tools are basic, but improving. Sometimes there are too many ways to do the same thing. This can make the initial onboarding a bit more confusing.
Reasons for Switching to CareStack
Combination of features, pricing, stability, and support.- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Carestack is #1
Reviewed on 10/12/2024
This is a very comprehensive system. I love that it is mostly customizable per practice. It is...
This is a very comprehensive system. I love that it is mostly customizable per practice. It is very easy to use. The support is outstanding! Highly recommend Carestack!
Pros
How complete the system is. There is a way to do almost anything you can dream up.
Cons
Nothing comes to mind. In the setup process, it would have been much easier if the plans came over from the old system, but that was an issue with the system, not really Carestack
Alternatives Considered
Sensei CloudReasons for Choosing CareStack
Needed to update our system to a newer productSwitched From
Carestream DentalReasons for Switching to CareStack
Price and features that were included in that price- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Cloud Based Dental Software
Reviewed on 25/01/2024
Pros
I appreciate that CareStack is cloud based allowing me to access my schedule at home.
Cons
CareStack tries to accomplish too much on any given page. It is not user friendly, and you must have instruction to use it. The fact that I have to right click and select "view dental chart" to open a patient's chart is ridiculous. Why make it so many steps?! Just let me double click on the appointment to open the chart! CareStack caters to front office while leaving the providers in the dust. As a provider, my time is limited and valuable with each patient - why create so many obstacles when trying to complete a task? The redundancy is not appreciated and the user flow is ambiguous.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great experience
Reviewed on 19/11/2024
The training staff was amazing. Great onboarding with staff getting back to us quickly.
The training staff was amazing. Great onboarding with staff getting back to us quickly.
Pros
It has a lot of functions that can be curtailed to your needs
Cons
Sometimes there is so much information it can be overwhelming.
I would like to see an icon to go directly to clinical notes from the open screen versus having to open the chart then click on the notes. Added step that could be eliminated. Would also like to see dictation into the notes
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Make the Switch!
Reviewed on 9/01/2025
[sensitive content hidden] have been amazing to work with for our PMS switch!! Highly recommend...
[sensitive content hidden] have been amazing to work with for our PMS switch!! Highly recommend CS.. especially for the features of customization and reporting!! They offer so many platforms & trainings that make it a seamless transition.
Pros
Reporting
Training
[sensitive content hidden]
Accessibility
Cons
So many features it can be hard to remember the way you tried it before.
CareStack FAQs
Below are some frequently asked questions for CareStack.Q. What type of pricing plans does CareStack offer?
CareStack offers the following pricing plans:
- Starting from: US$698.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing.
Q. Who are the typical users of CareStack?
CareStack has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does CareStack support?
CareStack supports the following languages:
English
Q. Does CareStack support mobile devices?
CareStack supports the following devices:
Q. What other apps does CareStack integrate with?
CareStack integrates with the following applications:
Apteryx XVWeb, Birdeye, Change Healthcare Platform, DoseSpot, LogMeIn, Overjet, Plivo, RingCentral Contact Center, SOTA Cloud, SWELLEnterprise
Q. What level of support does CareStack offer?
CareStack offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for CareStack.