CareStack
About CareStack
CloudStack is a cloud-based suite of practice management tools for the dental industry. The HIPAA compliant suite of solutions comprises CS Enterprise, CS Virtual Office, and CS Revenue Cycle Management to meet the varying needs of dental practices and provide features such as scheduling, telehealth, billing, and more. The all-in-one platform provides the tools to help multi-site dental enterprises to enhance efficiency, automate tasks, and ensure patient safety.
CloudStack’s CS Enterprise platform offers patient scheduling and a smart calendar tool to allow both dentists and patients to schedule appointments or follow-ups. Other features of the platform include patient curbside check-in, eligibility verification, patient charting, x-ray storage, prescriptions management, and patient communications via two-way text messaging.
The CS Virtual Office solution facilitates telemedicine and patient payment processing through tools including online appointment scheduling, teleconsultations, and payment collections via SMS.
The CloudStack CS Revenue Cycle Management solution provides tools for end-to-end revenue and cash flow management. It offers features including fee schedules, insurance eligibility verification, insurance claim submittals, and daily, weekly, and monthly financial reports.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our All-in-one PMS started us up!
Reviewed on 9/02/2024
The platform is really an all-in-one option and saves our office time and money by requiring fewer...
The platform is really an all-in-one option and saves our office time and money by requiring fewer hardware elements, and fewer software integrations.
Pros
Has all the features we need + the support to help when we need. Also: a true interest in improving the product with regular updates that don’t break the software.
Cons
All software is imperfect and has a learning curve. The marketing/communications tools are basic, but improving. Sometimes there are too many ways to do the same thing. This can make the initial onboarding a bit more confusing.
Reasons for Switching to CareStack
Combination of features, pricing, stability, and support.- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Evolution of Carestack
Reviewed on 10/02/2024
We have been a customer for 6 years and we have had an excellent experience with Carestack and...
We have been a customer for 6 years and we have had an excellent experience with Carestack and expect this to continue in years to come
Pros
The people of Carestack are their #1 resource. The support from all the Teams in responding to our requests has always been exceptional.
Cons
Sometimes slow integration of products that we may want.
Reasons for Choosing CareStack
Increased capacity and innovation with Carestack and the promise of a more robust platformSwitched From
Curve DentalReasons for Switching to CareStack
Customer Support and the personal relationships- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Carestack review
Reviewed on 30/10/2023
I give it a 6 it is not that user friendly on the billing and ledger side of things.
I give it a 6 it is not that user friendly on the billing and ledger side of things.
Pros
I like that it is cloud based and we are able to log in wherever are at.
Cons
When it comes to billing it is a little more difficult to navigate
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best decision I made
Reviewed on 9/09/2024
it was kind, personal, dedicated care by teams that got to know me, my clinic and my staff...
it was kind, personal, dedicated care by teams that got to know me, my clinic and my staff personally. They are responsive, precise, and highly professional.
Pros
it is extermely user friendly, ability to integrate with multiple programs to simplify work, communications, billing, anesthesia monitoring and radiology.
Cons
initially there were few photos that are generic and attached to treatment plans that were not as accurate, these were removed when requested.
Alternatives Considered
WinOMS a Sensei productReasons for Switching to CareStack
offers much better functionality, integration, and much better customer service. I used all other software and they fell very short compared to the dedication of the care stack team and functionality and integration of the software itself.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
More than meets the eye!
Reviewed on 24/01/2024
Pros
The Team and how it over sees the day to day actions.
Cons
The Insurance features are over complicated.
Alternatives Considered
Dentrix AscendReasons for Choosing CareStack
We out grew them and had to outsource for help on features like texting, perio charting text-to-pay, and e-prescriptions.Reasons for Switching to CareStack
Integration with more features as listed above.CareStack FAQs
Below are some frequently asked questions for CareStack.Q. What type of pricing plans does CareStack offer?
CareStack offers the following pricing plans:
- Starting from: US$698.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
CareStack clients are billed on the basis of the number of users with active logins. Contact CareStack for more information on pricing.
Q. Who are the typical users of CareStack?
CareStack has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does CareStack support?
CareStack supports the following languages:
English
Q. Does CareStack support mobile devices?
CareStack supports the following devices:
Q. What other apps does CareStack integrate with?
CareStack integrates with the following applications:
Apteryx XVWeb, Birdeye, Change Healthcare Platform, DoseSpot, LogMeIn, Overjet, Plivo, RingCentral Contact Center, SOTA Cloud, SWELLEnterprise
Q. What level of support does CareStack offer?
CareStack offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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