---
description: Learn how VBAGateway can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: VBAGateway Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/937/healthcare-crm/software) > [VBAGateway](/software/2006075/vbagateway)

# VBAGateway

Canonical: https://www.getapp.co.nz/software/2006075/vbagateway

> VBAGateway helps healthcare organizations manage employees, members, providers, and agent operations via dedicated web portals. The members portal lets users submit requests to edit contact information, add family members, view or print ID cards and communicate via the built-in messaging system.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: VBA
- **Location**: Germantown, US
- **Founded**: 1997

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing model**: Per Feature
- **Pricing Details**: Contact Virtual Benefits Administrator for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Charting
- Client Portal
- Communication Management
- Medical History Records
- Mobile Access
- Monitoring
- Patient Communications
- Reporting & Statistics
- Self Service Portal
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Healthcare CRM Software](https://www.getapp.co.nz/directory/937/healthcare-crm/software)

## Alternatives

1. [Zoho CRM](https://www.getapp.co.nz/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
2. [Surglogs](https://www.getapp.co.nz/software/2077764/surglogs) — 4.9/5 (22 reviews)
3. [Carepatron](https://www.getapp.co.nz/software/2048864/carepatron) — 4.4/5 (843 reviews)
4. [BestoSys](https://www.getapp.co.nz/software/107765/bestosys) — 4.8/5 (293 reviews)
5. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18768 reviews)

## Reviews

### "Instant communication with VBA Software" — 4.0/5

> **Christopher** | *15 October 2020* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: I love how Gateway instantaneously receives information from VBA Software...no overnight batching.  Also nice to have portals available for the Group, Member, Broker and Provider.
> 
> **Cons**: Still more functionality to build out within Gateway to help drive more usage to the member portal, such as claim integration with VBA software.
> 
> So far this has been very positive.  As we come across opportunities to improve, VBA has been open to discussing and reviewing those changes as needed.   Some, of course, for a development fee.

## Links

- [View on GetApp](https://www.getapp.co.nz/software/2006075/vbagateway)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/vbagateway/> |
| en-AE | <https://www.getapp.ae/software/2006075/vbagateway> |
| en-AU | <https://www.getapp.com.au/software/2006075/vbagateway> |
| en-CA | <https://www.getapp.ca/software/2006075/vbagateway> |
| en-GB | <https://www.getapp.co.uk/software/2006075/vbagateway> |
| en-IE | <https://www.getapp.ie/software/2006075/vbagateway> |
| en-NZ | <https://www.getapp.co.nz/software/2006075/vbagateway> |
| en-SG | <https://www.getapp.sg/software/2006075/vbagateway> |
| en-ZA | <https://www.getapp.za.com/software/2006075/vbagateway> |

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