Qualia

Title and escrow management software for real-estate agents

About Qualia

Qualia is a title and escrow management software designed to help home buyers, mortgage lenders, and businesses in the real estate industry handle workflows and accounting operations on a centralized platform. Managers can create new orders with details including transaction type, settlement agency, accounting mode, real estate properties, and client contact information.

Enterprises can customize workflows by adding multiple tasks and assigning them to relevant team members. Using Qualia, administrators can store employee contact information in a database and track their interactions with customers via chats or emails. It also lets users detect inaccuracies across escrow accounts, manage exceptions, and synchronize bank accounts with the platform to automatically handle reconciliations.

Qualia allows businesses to generate invoices, group aggregate payments into a single disbursement, and create custom Positive Pay files to detect unauthorized checks or wires. The software also helps users upload documents and generate reports on transaction revenue, vendor billing, or other operational processes.

Devices

Business size

S M L

Images

Qualia account balances
Qualia contact management
Qualia open order reports
Qualia task management
Qualia accounting register
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Qualia video
Qualia screenshot: Qualia account balances Qualia screenshot: Qualia contact management Qualia screenshot: Qualia open order reports Qualia screenshot: Qualia task management Qualia screenshot: Qualia accounting register

Features

Total features of Qualia: 49

  • API
  • Account Reconciliation
  • Accounting
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Audit Trail
  • Bank Reconciliation
  • Built-In Database
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Closing Documents
  • Commission Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Critical Date Alerts
  • Customer Management
  • Customisable Reports
  • Direct Mail Management
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Employee Database
  • Exceptions Management
  • File Sharing
  • For Borrowers
  • Invoice Management
  • Invoice Processing
  • Mobile Alerts
  • Multi-Company
  • Online Applications
  • Outsource Processing
  • Payments Disbursement
  • Pipeline Management
  • Residential Mortgages
  • Search/Filter
  • Secure Data Storage
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • Transaction Review
  • Workflow Management

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Reviews

Overall rating

4.8 /5
(116)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.6/5

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Showing 5 reviews of 116
Justine T.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Always progressing

Reviewed on 27/05/2020

Great! Also taking in our input and changing or applying - Qualia actually listens.
Now just...

Great! Also taking in our input and changing or applying - Qualia actually listens.
Now just waiting for our Funding Calendar :)

Pros

I get so many good reviews for communication and knowing the status of the file.

Cons

One minor thing is that could have some work is - When a connect user is receiving an email; that all parties in the connect message show in the email notification that they received. So they are not blindly replying not knowing all parties connected to the email.

Gricel r. C.
Overall rating
  • Industry: Insurance
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Qualia changes the way we do business

Reviewed on 22/02/2021

Our productivity has increased and we are able to accommodate higher volumes of closings with more...

Our productivity has increased and we are able to accommodate higher volumes of closings with more ease.

Pros

Qualia is incredibly easy to use. It's versatile and certain sections of it are customizable. We love the workflows, internal and external messaging features, document storage and the fact that it is SECURELY cloud based.

Cons

Rate calculator section needs improvement as it does not include all rate types and scenarios. It would also be great if we could toggle "connect" requests off for certain customers.

Lewis M.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Abhorrent Customer Service

Reviewed on 30/10/2020

I liked Qualia when it worked but once they feel they have you locked in, service disappears.

I liked Qualia when it worked but once they feel they have you locked in, service disappears.

Pros

This software is incredible when it all works as it should. However, when it doesn't you will be put off

Cons

The Customer Service is horrible. Qualia quit interfacing which my bank correctly. I am told that it is a third party contracted by Qualia which is the issue. At first, I got the run around and was told to review many online trainings. I was even sent to individualized training where the trainer admitted it was a Qualia issue. When you call customer service, you get "go review this link" (training) or "that's not my job". Today, customer service even offered to put in a ticket to "add a new feature" for a feature that the customer service representative didn't even realize was already a feature in Qualia.

Jayme B.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game Changer!

Reviewed on 24/02/2021

Our organization is constantly evaluating ways to improve our efficiency. Qualia Connect has been a...

Our organization is constantly evaluating ways to improve our efficiency. Qualia Connect has been a big part of why we are the market leader in technology in the State of Oklahoma.

Pros

Qualia Connect features provide our organization with the automation and digital closing experience that is expected from today's buyers, sellers, agents and lenders.

Cons

The commitment, CD's, settlement statements, CPL, etc are automatically shared with the appropriate parties. Please add the capability to automatically share additional documents.

We recently implemented RON through a third-party vendor until RON is implemented through Qualia in the State of Oklahoma. We're looking forward to the roll out of RON in Oklahoma.

Lauren E.
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome Product

Reviewed on 21/08/2020

Qualia has made a huge difference in our productivity and propelled us to the 21st century! We are...

Qualia has made a huge difference in our productivity and propelled us to the 21st century! We are getting more real estate transactions due to the fact that we can rely on our software to provide our customer with a more accurate and efficient job.

Pros

Very easy to use. Easy to integrate your own documents. Updates are always available.
From a post-closing point of view , Qualia gives us the option to record directly our documents to Simplifile which makes the process more efficient and faster.

Cons

Not much to dislike about the product. Would like to have the ability to write some comments in color font.

Showing 5 reviews of 116 Read all reviews

Qualia FAQs

Below are some frequently asked questions for Qualia.

Qualia offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Qualia Labs for pricing information

We do not have any information about Qualia features

Qualia has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

We do not have any information about what languages Qualia supports

Qualia supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Qualia integrates with the following applications:

FedEx Ship Manager, UPS Ready

Qualia offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Qualia.