OmPrompt Order Management Overview

What is OmPrompt Order Management?

OmPrompt Order Management is a cloud-based order management software designed to help businesses in various sectors connect with their suppliers, third-party providers, and customers via electronic data interchange (EDI). It automates the processing of manual documents via order creation, capture, fulfillment, and settlement.

Key features of OmPrompt Order Management include inventory management, real-time order entry, shipping management, remote order entry, catalog management, document archiving, EDI testing, a workflow scheduler, data format translation, multiple messaging formats, and AS2 capability. The data extraction toolkit enables manufacturers to harness system to system connectivity, capture text information, process image-based documents into data via OCR, and manage format changes using document specific schemas.

The business rule engine within OmPrompt utilizes machine learning technology to automatically identify and validate documents, enabling wholesalers to determine trading partner data using codes or unstructured data and enforce business compliance using the built-in repository of configurable rules.

OmPrompt Order Management offers exception management capabilities, which allow managers to configure exception monitors according to business requirements, and receive alerts about duplicate orders and triggered automated resolution steps for specific scenarios. Users can also configure alerts and choose how and with what message individuals, teams, or trading partners are notified about exceptions.

OmPrompt Order Management Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact OmPrompt directly for pricing information.


OmPrompt Order Management Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, China, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

OmPrompt sales order automation
OmPrompt setting up business rules
OmPrompt order management
OmPrompt Order Management screenshot: OmPrompt sales order automation OmPrompt Order Management screenshot: OmPrompt setting up business rules OmPrompt Order Management screenshot: OmPrompt order management

OmPrompt Order Management Reviews

OmPrompt Order Management Reviews

Overall rating
5
/
5
Excellent
2

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
5
Ease of Use
4.5
Customer Support
4.5
100% recommended this app
Phillip K.

High recommendation of Omprompt

Vastly happy with everything that Omprompt have done for us, the transition in to using EDI was swift and without any downtime to our business. The rate of which we could begin including new customers was exponential and we are now at almost 99% coverage of the inbound orders.
There were customers of ours that were not prepared for EDI so when Omprompt introduced the teach and learn functions that took us nearly to complete coverage


Leandra H.

Making business plans achievable

Having worked within my company for years doing everything manually, it is such a relief to know that anything can pretty much be automated now that we have EDI. I can put forward suggestions that I feel may not be possible and somehow there is always a way!


Phillip K.
Industry: Retail
Company size: 51-200 Employees

High recommendation of Omprompt

Used Daily for 2+ years
Reviewed on 1/06/2020
Review Source: Capterra

Vastly happy with everything that Omprompt have done for us, the transition in to using EDI was swift and without any downtime to our business. The rate of which we could begin including new customers was exponential and we are now at almost 99% coverage of the inbound orders.
There were customers of ours that were not prepared for EDI so when Omprompt introduced the teach and learn functions that took us nearly to complete coverage

Pros

Omprompt have made this software an integral part of our ordering system which without it, we would still be a paper based 20th century company.
Having the EDI solution has free'd up so much time for the customer services team that they now cope so much better during the peaks of high volumes that we are now able to process some of the highest volumes that the company has ever seen.

Cons

At present I cannot see any cons, there has been times when issues have arisen, stuck messages etc but that is normal and to be expected, but when they do arise Omprompt's customer service and error correction is second to none.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Leandra H.
Industry: Wine & Spirits
Company size: 51-200 Employees

Making business plans achievable

Used Daily for 2+ years
Reviewed on 28/05/2020
Review Source: Capterra

Having worked within my company for years doing everything manually, it is such a relief to know that anything can pretty much be automated now that we have EDI. I can put forward suggestions that I feel may not be possible and somehow there is always a way!

Pros

Having a portal where you can check that all orders, invoices and other business documents are successful is a very useful tool to have and fall back on

Cons

With no IT knowledge, like myself, it can be a bit difficult to understand the ins and outs fully, but their support team are always available to help guide you through

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9.5/10
Based on 2 user ratings
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OmPrompt Order Management Pricing

OmPrompt Order Management Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact OmPrompt directly for pricing information.

Contact OmPrompt directly for pricing information.

Value for Money
5/5
Based on 2 user ratings
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OmPrompt Order Management Features

OmPrompt Order Management Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
5/5
Based on 2 user ratings
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Categories

Additional information for OmPrompt Order Management

Additional information for OmPrompt Order Management

Key features of OmPrompt Order Management

  • Catalog Management
  • Contact Database
  • Inventory Management
  • Order Entry
  • Order Management
  • Order Tracking
  • Returns Management
  • Shipping Management

OmPrompt Order Management FAQs

OmPrompt Order Management FAQs

Below are some frequently asked questions for OmPrompt Order Management.

Q. What type of pricing plans does OmPrompt Order Management offer?

OmPrompt Order Management offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact OmPrompt directly for pricing information.

Q. What are the main features of OmPrompt Order Management?

OmPrompt Order Management offers the following features:

  • Catalog Management
  • Contact Database
  • Inventory Management
  • Order Entry
  • Order Management
  • Order Tracking
  • Returns Management
  • Shipping Management

Q. Who are the typical users of OmPrompt Order Management?

OmPrompt Order Management has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does OmPrompt Order Management support?

OmPrompt Order Management supports the following languages:

English

Q. What type of pricing plans does OmPrompt Order Management offer?

OmPrompt Order Management has the following pricing plans:

Subscription

Q. Does OmPrompt Order Management support mobile devices?

We do not have any information about what devices OmPrompt Order Management supports

Q. What other apps does OmPrompt Order Management integrate with?

We do not have any information about what integrations OmPrompt Order Management has

Q. What level of support does OmPrompt Order Management offer?

OmPrompt Order Management offers the following support options:

Phone Support, Online Support