NeeyamoWorks ServiceDesk Overview

What is NeeyamoWorks ServiceDesk?

NeeyamoWorks ServiceDesk is a ticketing system and support hub, designed to help businesses manage, assign, and resolve employee queries. It can be used by businesses to provide their employees with a self-service knowledge hub and ticketing system to resolve their HR-related doubts or questions. It offers features such as chat functionality, dynamic FAQs, ticket prioritization, ticket assignment, and more.

NeeyamoWorks ServiceDesk uses smart bots to automatically answer common queries via chat or email, or within the platform itself. Tickets can also be raised using call recording and IVR (interactive voice response) technology. Businesses are able to set up and manage custom FAQs within the NeeyamoWorks ServiceDesk platform in order to facilitate self-service issue resolution. Tickets can be assigned out and prioritized automatically based on pre-defined parameters such as query type, employee experience, subject, and more.

NeeyamoWorks ServiceDesk Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription

Please contact NeeyamoWorks for detailed pricing information on all products.


NeeyamoWorks ServiceDesk Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

NeeyamoWorks ServiceDesk dashboard
NeeyamoWorks ServiceDesk video NeeyamoWorks ServiceDesk screenshot: NeeyamoWorks ServiceDesk dashboard
User recommendation
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NeeyamoWorks ServiceDesk Pricing

NeeyamoWorks ServiceDesk Pricing

Starting from
N/A
Free Trial
Subscription

Please contact NeeyamoWorks for detailed pricing information on all products.

Please contact NeeyamoWorks for detailed pricing information on all products.

Value for Money
0/5
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NeeyamoWorks ServiceDesk Features

NeeyamoWorks ServiceDesk Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
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Categories

Additional information for NeeyamoWorks ServiceDesk

Additional information for NeeyamoWorks ServiceDesk

Key features of NeeyamoWorks ServiceDesk

  • Activity Tracking
  • Approval Process Control
  • Audit Trail
  • Automatic Time Capture
  • Employee Database
  • FMLA Tracking
  • Life Insurance Administration
  • Multiple Billing Rates
  • Onboarding
  • Provider Management
  • Reporting
  • Retirement Plan Management
  • Self Service Portal
  • Status Tracking
  • Time Tracking by Client
  • Wage Garnishment
  • Workflow Management

NeeyamoWorks ServiceDesk FAQs

NeeyamoWorks ServiceDesk FAQs

Below are some frequently asked questions for NeeyamoWorks ServiceDesk.

Q. What type of pricing plans does NeeyamoWorks ServiceDesk offer?

NeeyamoWorks ServiceDesk offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Please contact NeeyamoWorks for detailed pricing information on all products.

Q. What are the main features of NeeyamoWorks ServiceDesk?

NeeyamoWorks ServiceDesk offers the following features:

  • Activity Tracking
  • Approval Process Control
  • Audit Trail
  • Automatic Time Capture
  • Employee Database
  • FMLA Tracking
  • Life Insurance Administration
  • Multiple Billing Rates
  • Onboarding
  • Provider Management
  • Reporting
  • Retirement Plan Management
  • Self Service Portal
  • Status Tracking
  • Time Tracking by Client
  • Wage Garnishment
  • Workflow Management

Q. Who are the typical users of NeeyamoWorks ServiceDesk?

NeeyamoWorks ServiceDesk has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Mid Size Business

Q. What languages does NeeyamoWorks ServiceDesk support?

NeeyamoWorks ServiceDesk supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does NeeyamoWorks ServiceDesk offer?

NeeyamoWorks ServiceDesk has the following pricing plans:

Subscription

Q. Does NeeyamoWorks ServiceDesk support mobile devices?

NeeyamoWorks ServiceDesk supports the following devices:

Android

Q. What other apps does NeeyamoWorks ServiceDesk integrate with?

We do not have any information about what integrations NeeyamoWorks ServiceDesk has

Q. What level of support does NeeyamoWorks ServiceDesk offer?

NeeyamoWorks ServiceDesk offers the following support options:

Phone Support, Online Support, Knowledge Base, FAQs, Forum