--- description: Learn how Contentsquare can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Contentsquare Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Product Analytics Tools](/directory/3791/product-analytics/software) > [Contentsquare](/software/133403/contentsquare) # Contentsquare Canonical: https://www.getapp.co.nz/software/133403/contentsquare Page: 1 / 6\ Next: [Next page](https://www.getapp.co.nz/software/133403/contentsquare?page=2) > Contentsquare is the \#1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app. Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts \& more. > > Verdict: Rated **4.8/5** by 116 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Contentsquare \- Contentsquare is leveraged by the entire digital team, transforming organizations through brand new customer insights that traditional analytics aren’t able to identify. Marketing, Ecommerce, Product, Analytics, and Operations teams can access the right insights, right when they need. - Turn your site into a dashboard with our Chrome extension that lets your entire team instantly visualize interactions through Zone-based Heatmaps. -- Gain Unique Behavioral Insights. Understand how to improve the performance for every step in the customer journey, from site entrance to exit. - Troubleshoot Fast \& Innovate More. Zero in on and quantify the site and app improvements that matter most to your business and to your customers’ happiness. Fix issues fast and go beyond the alarms to uncover ways to improve every aspect of your experience. Use attribution to quantify and prioritize potential improvements. - Identify, prioritize, and resolve technical and web performance issues happening throughout the digital experience.- Automatically prioritize the most problematic errors in the customer journey to identify what matters most and where you are losing revenue. - Make the most of your martech stack with our trusted network of over 100 technology \& service providers. Rely on Enterprise Scalability. Reliably deliver insights against any size web site or app and gracefully handle unpredictable workload spikes. As the world’s largest dedicated platform for experience analytics, we analyze billions of micro-behaviors daily Be Free of Tagging. Automatically capture content elements and interactions - even when the site changes - without the need for additional tags, so you can later decide what to measure ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 116 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ContentSquare - **Founded**: 2012 ## Commercial Context - **Starting Price**: €49.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Please contact Contentsquare directly for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Japanese, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - A/B Testing - API - Action Management - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Analytics - Behaviour Tracking - Behavioural Analytics - Content Management - Conversion Rate Optimisation - Conversion Tracking - Customer Experience Management - Customer Journey Mapping - Customer Profiles - Customer Segmentation - Customisable Reports - Dashboard - Dashboard Creation ## Integrations (62 total) - 6sense - AB Tasty - Adobe Analytics - Adobe Experience Manager - AppDynamics - Bazaarvoice - BigCommerce - Blue Triangle - BlueConic - Botify - BrandLock - Brightcove - Comscore - Conductrics V3 - Confirmit ... and 47 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Product Analytics Tools](https://www.getapp.co.nz/directory/3791/product-analytics/software) ## Related Categories - [Product Analytics Tools](https://www.getapp.co.nz/directory/3791/product-analytics/software) - [Customer Satisfaction Software](https://www.getapp.co.nz/directory/1029/customer-satisfaction/software) - [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software) - [Customer Journey Mapping Tools](https://www.getapp.co.nz/directory/1611/customer-journey-mapping-tools/software) - [Digital Experience Platforms (DXP)](https://www.getapp.co.nz/directory/3784/digital-experience-platforms-dxp/software) ## Alternatives 1. [Lucky Orange](https://www.getapp.co.nz/software/112955/lucky-orange) — 4.7/5 (260 reviews) 2. [Hotjar](https://www.getapp.co.nz/software/101789/hotjar) — 4.6/5 (539 reviews) 3. [Smartlook](https://www.getapp.co.nz/software/108697/smartlook) — 4.7/5 (136 reviews) 4. [Fullstory](https://www.getapp.co.nz/software/116603/fullstory) — 4.6/5 (67 reviews) 5. [Microsoft Clarity](https://www.getapp.co.nz/software/2051298/microsoft-clarity) — 4.8/5 (56 reviews) ## Reviews ### "Fully understanding our customer behavior and steer conversion optimization on new unique insights" — 5.0/5 > **Rick** | *6 April 2020* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: ContentSquare is an easy to use tool available to anyone in our organisation to quickly gain relevant insights and to do in-depth analyses to make data driven strategic choices. Factual customer behavior is now the only truth for decision making in (re)design projects and website optimization. Furthermore, A/B test outcomes are no longer just statistical outcomes where we base our decisions on, but by iterating non conclusive test variations by analyzing behavior using ContentSquare we reach a much higher successful rate in our test sprints. > > **Cons**: Setting up and maintaining mappings can be challenging, especially when the team using CS is growing. ----- ### "Put your intuitions into perspective, gain neutrality, improve your UX & therefore your results\!" — 5.0/5 > **Stephanie** | *21 December 2021* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Contentsquare allows us to act at different levels of our e-merchant business: activity management, alerting, user behaviors’ analysis, UX optimizations’ monitoring... Thanks to the modules’ complementarity, the platform offers the possibility of conducting daily analyses and continuous optimizations but also targeted projects (redesigns for example). In addition, the existing bridges with other solutions we use allow us to enrich our analyses/results. Relying on the data collected by Contentsquare is a great added value. The tool makes it possible to put any intuition in perspective, gain neutrality and understand through data our website visitors’ user experience. By using this data, we improve our customers' experience on the website and, therefore, our results. The flexibility of the tool is excellent and the customer support is also excellent (responsiveness, analysis and optimization exchanges). > > **Cons**: Getting started with the platform can seem complex if the user does not devote sufficient time to it, regularly. But the support team are reactive in the accompaniment and helps clients grow their skills. > > Daily analyses and continuous optimizations but also targeted projects (redesigns for example). Data speaks better than intuitions. ----- ### "nice work" — 4.0/5 > **Perrine** | *16 September 2021* | Textiles | Recommendation rating: 7.0/10 > > **Pros**: the team is very available and attentive > > **Cons**: the handling is complicated, a lot of metrics and things to put in place before being able to analyze. ----- ### "Without a complementarity of essential tools, it’s just another burden \!" — 5.0/5 > **Valentin** | *26 October 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Among the main features, access to detailed and tailored user journeys, zoning metrics, session recording as well as data retroactivity are essential competitive advantages to accelerate the collaborative usage of data. > > **Cons**: I believe some data are not that easy to understand when it comes to metrics on page etc, it's just a matter of how the data is displayed. However, I am fully satisfied with what Content Square is currently providing. > > As a consultant in a firm specialized in data, I work with my clients across the entire value chain of web data. Among the main tools we manage, Content Square has become one of the most common solutions implemented for our customers – companies of varying size, SMBs and large groups. The main advantage of using Content Square is linked to a promise kept : that of benefiting from a complete user-centric tool allowing us to understand audiences and user behaviors, and exploit the major lessons in a process of continuous performance optimization. ----- ### "An extremely useful system that we've implemented in our daily routines" — 5.0/5 > **Sofia** | *13 August 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Bi-weekly sessions with Contentsquare experts ensured that the team was provided with lots of useful training and insight. We all felt more comfortable to start integrating CS with our daily routines. Our landing page analyses have been quicker to obtain, especially using the Chrome live extension tool. The KPI variety is very much welcomed by our trading team when we analyse how a campaign has been performing onsite. > > **Cons**: Not very simple to start with but it does get easier the more you utilise the site. Contentsquare experts are always happy to help as well. Setting up Customer Journey mappings can be a very manual process that takes time but still worth it in the end. > > As online traders, we would mainly use CS for zoning analysis as to how our online journeys are performing in order for us to prioritise and re-jig the page. Also helps us plan out our landing pages to ensure our decisions are truly customer data led. We incorporate screenshots of analyses for presentations to various stakeholders which is far more engaging to present than a numerical table. It's very easy \& quick to see where customers are coming to/from and where the pain points are onsite so we can explore solutions. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.co.nz/software/133403/contentsquare?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/133403/contentsquare) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data